Jurnal Manajemen Universitas Bung Hatta
Jurnal Manajemen Universitas Bung Hatta focuses on publishing management research results everywhere, issues published by Jurnal Manajemen Universitas Bung Hatta covering the human resources management, marketing management, financial management, strategict management, entrepreneurship, and other management and business applications
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<![CDATA[Measurement of Company Performance Based on Innovation (Study on Restaurant and Cafe in Padang City) ]]>
<![CDATA[Asnimar Asnimar]]>;
<![CDATA[Ratni Prima Lita]]>;
<![CDATA[M. Ma'ruf]]>
<![CDATA[ JURNAL MANAJEMEN UNIVERSITAS BUNG HATTA Vol 17 No 2 (2022): Jurnal Manajemen Universitas Bung Hatta ]]>
Publisher : <![CDATA[Management Department, Faculty of Economics and Business, Universitas Bung Hatta ]]>
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DOI: 10.37301/jmubh.v17i2.20006
<![CDATA[This study aims to analyze the role of product innovation, process innovation and organizational innovation on company performance in restaurant and cafe businesses in Padang City. This explanatory research uses surveys, explanatory surveys with a quantitative approach. Data collection on 136 restaurant and cafe business actors in the city of Padang was carried out using the purposive sampling technique. The data were then analyzed using Structural Equation Modeling - Partial Least Square (SEM-PLS). The results show that product innovation has a significant effect on company performance, process innovation has a significant effect on product innovation, process innovation has no significant effect on company performance, organizational innovation has a significant effect on process innovation, and organizational innovation has a significant effect on company performance. This study has several important findings for restaurants and cafes in the city of Padang, to pay more attention to the innovations carried out in their business, especially process innovation and organizational innovation, because process innovation significantly affects product innovation of restaurant and cafe business actors in the city of Padang. Furthermore, organizational innovation significantly affects process innovation, and the performance of restaurant and cafe business actors in the city of Padang. ]]>
<![CDATA[Analysis on Tourist Satisfaction with Tabek Patah Panorama Tourism Attraction in Tanah Datar Regency Based on Servqual Dimensions ]]>
<![CDATA[Tun Huseno]]>
<![CDATA[ JURNAL MANAJEMEN UNIVERSITAS BUNG HATTA Vol 17 No 2 (2022): Jurnal Manajemen Universitas Bung Hatta ]]>
Publisher : <![CDATA[Management Department, Faculty of Economics and Business, Universitas Bung Hatta ]]>
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DOI: 10.37301/jmubh.v17i2.20008
<![CDATA[This research aims to identify the efforts conducted by the organizer of Tabek Patah Tourism in realizing tour services. In addition, the research also aims to describe the satisfaction of the tourists in general through Service Quality Dimensions which consists of tangible, reliability, responsiveness, assurance and empathy. The method of data analysis that is used in this research is descriptive analysis by calculating the average and the median. The data analysis technique used is calculating the level of respondent’s achievement to measure the service quality based on each service quality dimension. The results of the research find that the average of satisfaction index of Panorama Tabek Patah Visitors, based on 5 dimensions of Service Quality, is 69.76%. The highest score of respondent’s satisfaction is reliability, 72.15%. The lowest score of respondent’s satisfaction is responsiveness, 67.08%.]]>
<![CDATA[Determinant of Behavioral Intention to Use E-wedding Gifts ]]>
<![CDATA[Ranti Mawardi]]>;
<![CDATA[Yulia Hendri Yeni]]>;
<![CDATA[Vera Pujani]]>
<![CDATA[ JURNAL MANAJEMEN UNIVERSITAS BUNG HATTA Vol 17 No 2 (2022): Jurnal Manajemen Universitas Bung Hatta ]]>
Publisher : <![CDATA[Management Department, Faculty of Economics and Business, Universitas Bung Hatta ]]>
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DOI: 10.37301/jmubh.v17i2.20011
<![CDATA[This study aims to analyze the effect of perceived risk, perceived ease of use, and customer's attitude on behavioral intention to use e-wedding gifts in Padang. The type of research is explanatory research, with the research method being a descriptive survey that emphasizes quantitative methods. The sample is 160 users and those who intend to use the e-wedding gift in the city of Padang. The sampling technique is purposive sampling. The data analysis method used Structural Equation Modeling - Partial Least Square (SEM-PLS). The results showed that perceived risk had a significant effect on perceived ease of use, perceived risk had a significant impact on customer attitude, perceived risk had no significant effect on behavioral intention to use, perceived ease of use had no significant effect on behavioral intention to use, and customer attitude has a significant impact. The behavioral choice to use and perceived risk significantly affect behavioral intention to use through customer attitude. This study has several significant findings for e-wedding gift providers. The researcher hopes that this research can be developed so that the use of e-wedding gifts as the adoption of banking technology and digital wallets for alternative wedding gifts can be implemented better.]]>
<![CDATA[The Role of Digital Innovation in SMEs: A Financial Performance Perspective ]]>
<![CDATA[Liana Mangifera]]>;
<![CDATA[Farid Wajdi]]>;
<![CDATA[Farah Amalia]]>;
<![CDATA[Aulia Uswatun Khasah]]>
<![CDATA[ JURNAL MANAJEMEN UNIVERSITAS BUNG HATTA Vol 17 No 2 (2022): Jurnal Manajemen Universitas Bung Hatta ]]>
Publisher : <![CDATA[Management Department, Faculty of Economics and Business, Universitas Bung Hatta ]]>
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DOI: 10.37301/jmubh.v17i2.20184
<![CDATA[This research identifies the driving factors of SMEs' digital innovation and their effects on improving SMEs' financial performance during the COVID-19 pandemic, intending to discover the mediating role of digital innovation in improving SMEs' financial performance through innovation orientation, IT readiness, and digital capability. The type of research is quantitative with a sample of 188 SMEs actors in Surakarta and its surroundings who have adopted e-commerce and fintech, with SEM-PLS modeling analysis. The results show that digital innovation has an important role as a mediator for the variables of digital orientation, IT readiness, and digital capability that affect the improvement of SMEs' financial performance during the COVID 19 pandemic. SMEs that carry out digital innovation through e-commerce and fintech have increased financial performance compared to previously, this was seen from the percentage increase in sales and profits compared to the previous one. This research gives contribution to the new knowledge about the digital innovation of SMEs, the new conceptual framework that connects digital innovation with business performance from the perspective of financial performance. The significant positive effect of digital innovation on improving financial performance shows that it is important for small enterprise to improve their digitization skills and knowledge in business development to fulfill customer needs and improve performance for future business sustainability]]>
<![CDATA[Human Capital Downturn Effect on Firm Performance in Tourism and Hospitality Industry ]]>
<![CDATA[Arya Aji Aditya]]>;
<![CDATA[Cindy Olivia Angkasaputra]]>;
<![CDATA[Hesti Wahyuni]]>
<![CDATA[ JURNAL MANAJEMEN UNIVERSITAS BUNG HATTA Vol 17 No 2 (2022): Jurnal Manajemen Universitas Bung Hatta ]]>
Publisher : <![CDATA[Management Department, Faculty of Economics and Business, Universitas Bung Hatta ]]>
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DOI: 10.37301/jmubh.v17i2.20812
<![CDATA[The objective of this study was to investigate the relationship between human capital and firm performance in the hotel, restaurant, and tourism industry periode 2019-2020. This is quantitative study that provides use of the mutilple linear regression method. The secondary data collection was obtained at www.idx.co.id, including income statement and financial statement notes for period 2019-2020. The analaysis result show that human capital has an effect on a firm performance. Based on the analysis result, we can conclude the COVID-19 pandemic has forced firms to implement human capital strategic planning such as layoffs, voluntary salary reductions, and reduced working hours, all of which have a detrimental effect on firm performance.]]>
<![CDATA[Strategy for Building a Positive Image Through the Publication of Scientific Works ]]>
<![CDATA[Fatkhurahman Fatkhurahman]]>;
<![CDATA[Hadiyati Hadiyati]]>;
<![CDATA[Idel Waldelmi]]>
<![CDATA[ JURNAL MANAJEMEN UNIVERSITAS BUNG HATTA Vol 17 No 2 (2022): Jurnal Manajemen Universitas Bung Hatta ]]>
Publisher : <![CDATA[Management Department, Faculty of Economics and Business, Universitas Bung Hatta ]]>
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DOI: 10.37301/jmubh.v17i2.20832
<![CDATA[Unilak's image as a private university in Riau Province is still low in the eyes of the public, this is evidenced by the negative response from prospective students to choose this institution as a place for them to study. Coupled with the negative image that has existed at Unilak for a long time. Therefore, efforts are needed to build a positive image of Unilak, so that prospective students make Unilak their choice to gain knowledge. When viewed from current technological developments and from the point of view of human resource management, lecturers require lecturers to carry out the tri dharma of higher education, one of which is the publication of scientific works which have recently shown dynamic movements. So what is the right strategy to build a positive image of universities through the publication of lecturers' scientific works. In order to obtain the right strategy in this study using a qualitative and quantitative approach, data collection techniques using in-depth interviews and questionnaires, are journal managers and prospective students, external users. Data analysis techniques using qualitative techniques with SWOT analysis. The results show that the strategy of building a positive image of universities through the publication of scientific papers at Lancang Kuning University is by utilizing the strengths they have in capturing existing opportunities, among others through: Utilizing a strong journal management team to apply for online accreditation of national journals in enhancing the image of the institution ; Utilizing a strong journal management team to get citations to improve the institution's image; Utilizing a strong journal management team to boost the institution's image; Leveraging accredited journals in promoting higher accreditation; Utilizing accredited journals in boosting citations; Utilizing accredited journals in boosting the image of the institution; Utilizing quality lecturer publications in unilak journals for journal accreditation applications; Utilizing lecturer publications to get increased institutional citations; and Utilizing lecturer publications in boosting the image of the institution.]]>
<![CDATA[The Importance of the Halal Supply Chain During Covid-19 Pandemic ]]>
<![CDATA[Rina Qurniawati]]>;
<![CDATA[Yulfan Nurohman]]>;
<![CDATA[Adjil Izzii]]>
<![CDATA[ JURNAL MANAJEMEN UNIVERSITAS BUNG HATTA Vol 17 No 2 (2022): Jurnal Manajemen Universitas Bung Hatta ]]>
Publisher : <![CDATA[Management Department, Faculty of Economics and Business, Universitas Bung Hatta ]]>
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DOI: 10.37301/jmubh.v17i2.20833
<![CDATA[The purpose of this study is to examine the relationship between halal supply chain awareness toward attitude and purchase intention. A questionnaire was designed to collect data from Islamic undergraduate students in Salatiga and Surakarta. Partial Least Square (PLS) software was used to test the proposed research model. This research becomes the first research on how specific halal supply chain awareness affects the consumer during pandemic Covid-19. The result shows that halal feed and halal slaughtering have a positive effect on attitude. Proper separation and attitude significantly influence purchase intention, meanwhile, the halal feed and halal slaughtering awareness insignificantly influence purchase intention.]]>
<![CDATA[The Role of Telecommuting in Improving the Performance of Sharia Bank Employees with Leader Control as a Moderating Variable ]]>
<![CDATA[Fini Fitri Wahdini]]>;
<![CDATA[Muhammad Zakiy]]>
<![CDATA[ JURNAL MANAJEMEN UNIVERSITAS BUNG HATTA Vol 17 No 2 (2022): Jurnal Manajemen Universitas Bung Hatta ]]>
Publisher : <![CDATA[Management Department, Faculty of Economics and Business, Universitas Bung Hatta ]]>
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DOI: 10.37301/jmubh.v17i2.20834
<![CDATA[Pentingnya peningkatan kinerja karyawan selama pandemi Covid-19 tentunya memiliki dampak pada tercapainya tujuan perusahaan. Dalam meningkatkan kinerja karyawan diperlukan kontrol dari pemimpin untuk memberikan arahan kepada setiap karyawan dalam perusahaan tersebut. Tujuan penelitian ini adalah untuk melihat peran telecommuting dalam memperngaruhi kinerja karyawan selama pandemi Covid-19 yang dimoderasi oleh kontrol pemimpin. Penelitian ini mengambil objek pada Lembaga Keuangan Syariah di Yogyakarta. Penelitian kuantitatif dilakukan melalui survey dengan skala likert. Untuk sampel pada penelitian ini berjumlah 159 orang pada Lembaga Keuangan Syariah di Yogyakarta dan purposive sampling untuk teknik samplingnya. Pada penelitian ini, peneliti menggunakan sampel pada Bank Madina Syariah, BPRS Formes, Bank Muamalat, Bank Syariah Indonesia KC Yogyakarta, dan Bank BPD DIY Syariah. Peneliti menggunakan SEM PLS dari aplikasi SmartPLS 3.0 untuk menguji hipotesis. Hasil penelitian ini menunjukkan bahwa telecommuting berpengaruh positif signifikan terhadap kinerja karyawan selama pandemi Covid-19 dan kontrol pemimpin tidak dapat memoderasi pengaruh telecommuting terhadap kinerja karyawan selam pandemi Covid-19]]>
<![CDATA[The Effect of Perceived Risk, Financial Knowledge and Government Support on User Interest with Perceived Usefulness as an Intervening Variable: A Study on e-Wallet Users in Sulawesi ]]>
<![CDATA[Eka Indriyani MS]]>;
<![CDATA[Fatma Fatma]]>;
<![CDATA[Ruslan Hasyim]]>
<![CDATA[ JURNAL MANAJEMEN UNIVERSITAS BUNG HATTA Vol 17 No 2 (2022): Jurnal Manajemen Universitas Bung Hatta ]]>
Publisher : <![CDATA[Management Department, Faculty of Economics and Business, Universitas Bung Hatta ]]>
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DOI: 10.37301/jmubh.v17i2.20886
<![CDATA[Indonesia's economic growth still has a significant impact during the COVID-19 pandemic. Various efforts have been made by the government to prevent the spread of the virus by implementing the Large-Scale Social Restriction (PSBB) policy to the Enforcement of Community Activity Restrictions (PPKM). This is implemented to avoid crowds and all activities can only be done at home (work from home), including satisfy consumptive needs. During the pandemic, there is the right choice to transact only from home or where we are currently, namely the use of digital e-wallet payments. This study aims to analyze the effect of perceived risk, financial knowledge and government support on user’s interest of e-wallet with perceived usefulness as an intervening variable in Sulawesi Island. Data was collected through a questionnaire or google form and then analyzed using the Smart-PLS 3.0 software. The sample is 384 e-wallet users who are in the Sulawesi Island with the criteria that they have used e-wallet since March 2019 until now. The results of the study prove that of the seven direct relationships there is only one relationship does not have a significant effect, namely government support does not effects e-wallet user’s interest. While the other three indirect relationships proved to have a significant effect.]]>
