Article Per Year (5 Year)
p-Index From 2019 - 2024
0
P-Index
This Author published in this journals
All Journal ComTech: Computer, Mathematics and Engineering Applications
Elidjen, Elidjen
Bina Nusantara University
Computer Science & IT Engineering Mathematics

Published : 4 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 4 Documents
Search

 1 
A Review Of CEM: Customer Engagement as Innovation Co-Creator Elidjen, Elidjen
ComTech: Computer, Mathematics and Engineering Applications Vol 4, No 2 (2013): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v4i2.2531

Abstract

Competition is very tight causing companies looking for a competitive edge, both in the product packaging and in maintaining good relations with their customers. The management of good relationship is commonly referred to Customer Relationship Management (CRM). In general, CRM is focused on how to market something to customers and obtain value from them by using information technology. However, it ignores customers’ insight that can provide added value to the company's profits. That is what causes the need for Customer Experience Management (CEM) to handle the experience of customers to improve value for customers so that customers become loyal. More useful definition of CEM is handling customer interactions to build brand equity and increase the long-term profitability. The five-element approach known as SMART (strategy, metrics; alignment, redesign and technology) has a positive impact for the company. In the end customers can actualize themselves, through a company's brand and products.
Pengembangan Aplikasi Media Komunikasi Badan Pengawas Pemilu Republik Indonesia Berbasiskan Web dan Wap Chandra, Alex; Kencana, Tonny Lion; Kurnianingsi, Yurri; Elidjen, Elidjen
ComTech: Computer, Mathematics and Engineering Applications Vol 4, No 1 (2013): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v4i1.2791

Abstract

The research objective is to develop Web-based and WAP-based communiaction media applications to facilitate communication between the Board of Election Supervisors of Republic of Indonesia (Bawaslu RI) with all stakeholders associated with the public election. The research method used are analysis and design Methods. Analysis includes system analysis, identification of information needs, and the analysis of existing websites. The results of this analysis are used to design the applications of the proposed system of communication media. The design is implemented for database design and structured web-based and WAP-based applications. This research obtains Web-based and WAP-based communiaction media applications that facilitate communication about everything related to the public election.
Game Real Time Action RPG Online Berbasis Flash: Alternatif Bermain Game dengan Spesifikasi Perangkat Keras Minimal Elidjen, Elidjen; Purnomo, Paulus Adi Adi; Prasetyo, Budi
ComTech: Computer, Mathematics and Engineering Applications Vol 3, No 2 (2012): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v3i2.2304

Abstract

Various games are available for a variety of community as one means of entertainment which is getting more popular these days. However, sometimes several games can not be played on computer due to insufficient hardware specifications support. This situation developed the making of ChainKiller Game, a Flash based real time action RPG online game to provide an alternative as well as interactive and interesting game with a minimum hardware specification. The sequential linear process model is used to develop the overall game. Besides, a literature study was implemented to enrich the insight to develop the interesting mini game. The real-time action RPG online game which is based on Flash can be easyly used with minimum hardware specification. 
Sistem Pelayanan Jasa dan Penjualan Produk Percetakan Berbasis Web pada Proposter Indonesia Elidjen, Elidjen; Cahyadi, Gandi; Andika, Mario
ComTech: Computer, Mathematics and Engineering Applications Vol 2, No 2 (2011): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v2i2.2824

Abstract

Various constraints related to the availability of up-to-date information services and product sales happen to ProPoster Indonesia, a business of digital printing and display services system run since 2002. ProPoster Indonesia needs to offer an easy access to services and online service sales of printing products to its customers and plans to expand its business services throughout Indonesia. These conditions initiate the development of web-based service and products sales system for ProPoster Indonesia. The main objectives are to overcome the difficulties in obtaining the latest information related to services and products and facilitate promotional printing services to all parts of Indonesia. The sequential linear process model is used to develop the overall system while literature study is done to enrich the insight to develop a better system. The user friendly system makes easy for customers to get the latest information that ultimately facilitate the service process and product sales. 
Co-Authors Alex Chandra Andika, Mario Budi Prasetyo Cahyadi, Gandi Kencana, Tonny Lion Kurnianingsi, Yurri Purnomo, Paulus Adi Adi