Santosa, Jarot
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PENGARUH SUKU BUNGA, PROSEDUR PELAYANAN DAN KECEPATAN PELAYANAN TERHADAP KEPERCAYAAN NASABAH DAN KEPUTUSAN PENGAMBILAN KREDIT PADA BRI DI WILAYAH SURAKARTA Santosa, Jarot; Mahendra, Denny
Jurnal Bulletin Vol 17, No 1 (2019): April 2019
Publisher : Buletin Ekonomi Manajemen, Ekonomi Pembangunan, Akuntansi

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Abstract

The purpose of this study is to find out and test the influence of interest rates, service procedures and the speed of service on customer trust and decision to take credit at BRI in the Surakarta Region. The population in this study is credit customers above Rp. 500,000,000.00 at BRI in the Surakarta Region with 880 customers. The sample in this study is 10% of the population that is equal to 88 customers, rounded up to 100 respondents in order to get better results. The analysis technique in this study uses the instrument test, t test, F test, test coefficient of determination and path analysis. The Hypothesis Test results are that interest rates have a significant effect on customer trust. Service procedures have a significant effect on customer trust. Service speed has no significant effect on customer trust. Interest rates have a significant effect on credit decision making. Service procedures have a significant effect on credit decision making. Service speed has a significant effect on credit decision making. Trust has a significant effect on credit decision making. The results of the F test can be summed up together with variable interest rates, service procedures, service speed, and trust influencing credit decision making. The results of the coefficient of determination show that 98.2% interest rates, service procedures and service speed influence the decision to take credit at BRI in the Surakarta region. The results of path analysis show that the direct effect of service speed on credit decision making is the most dominant influence in influencing credit decision making at BRI in the Surakarta region.
IMPLEMENTASI MOTIVASI, PENGEMBANGAN SUMBER DAYA MANUSIA, KOMITMEN, KEPUASAN DAN KINERJA PADA DINAS SOSIAL KABUPATEN MAGETAN Haryanto, Aris Tri; Santosa, Jarot
ECOBISMA (JURNAL EKONOMI, BISNIS DAN MANAJEMEN) Vol 7, No 2 (2020): Volume 7 No. 2 Tahun 2020
Publisher : Fakultas Ekonomi dan Bisnis (FEB) Universitas Labuhanbatu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36987/ecobi.v7i2.1670

Abstract

Penelitian ini bertujuan untuk membuktikan secara empiris pengaruh motivasi dan pengembangan sumber daya manusia terhadap komitmen dalam meningkatkan kepuasan dan kinerja pegawai Dinas Sosial  Kabupaten Magetan. Populasi dalam penelitian ini adalah pegawai Dinas Sosial Kabupaten Magetan yang berjumlah 188 orang. Teknik pengambilan sampel menggunakan teknik random sampling. Peneliti mengambil sampel 40% dari jumlah populasi, sebanyak 25% X 188 pegawai =  47, dibulatkan menjadi 50 responden. Hasil penelitian menunjukkan motivasi dan pengembangan SDM berpengaruh signifikan terhadap komitmen organisasi. Motivasi dan komitmen organisasi berpengaruh tidak signifikan  terhadap kepuasan. Pengembangan SDM berpengaruh signifikan terhadap kepuasan. Motivasi, pengembangan SDM, komitmen organisasi dan kepuasan berpengaruh signifikan terhadap kinerja pegawai. Hasil uji F dapat disimpulkan secara bersama-sama variabel motivasi, pengembangan SDM, komitmen organisasi dan kepuasan mempengaruhi Kinerja pegawai di Dinas Sosial Kabupaten Magetan. Nilai R2 total sebesar 0,564 dapat diartikan variasi Kinerja Pegawai di Dinas Sosial Kabupaten Magetan dijelaskan oleh variabel Motivasi, Pengembangan SDM, Komitmen organisasi dan kepuasan sebesar 56,4% dan sisanya 43,6% dijelaskan variabel lain diluar model penelitian sebagai contoh kompetensi, pelatihan dan lain sebagainya.Kata Kunci      :           Motivasi, Pengembangan Sumber Daya Manusia, Komitmen, Kepuasan, Kinerja Pegawai
Pengaruh Sistem Informasi Akuntansi, Pengembangan Sumber Daya Manusia Terhadap Pengendalian Intern dan Laporan Keuangan yang Handal Mahendra, Denny; Santosa, Jarot; Haryanto, Aris Tri
Jurnal Akuntansi dan Pajak Vol 21, No 01 (2020): Jurnal Akuntansi dan Pajak Vol. 21 No. 1, Juli 2020
Publisher : ITB AAS INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jap.v21i1.1007

Abstract

The Boyolali District Government succeeded in obtaining a Fair Opinion without Exception (WTP) opinion from the Financial Supervisory Agency after conducting an audit of the Boyolali Regency's financial statements in 2016. The Accounting Information System and Human Resource Development System had a significant effect on Internal Control. Accounting Information Systems, Human Resource Development and Internal Control have a significant effect on Reliable Financial Statements. The population of this study is the Regional Work Unit (SKPD) which is responsible for making financial reports in Boyolali Regency, as many as 75 employees. The sampling technique in this study is the census. The results showed that the Accounting Information System has a significant effect on internal control. Human resource development has a significant effect on internal control. Accounting Information Systems have a significant effect on reliable financial statements. Human resource development has a significant effect on reliable financial statements. Internal control has a significant effect on Reliable Financial Statements. The results of the path analysis are known to track the development of human resources on reliable financial statements, which is the dominant or effective path to improving reliable financial statements.