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Analisis Kebutuhan Teknis Stakeholder Pada Produk Kursi Roda Manual Menggunakan Zachman Framework Ayundyahrini, Meilinda; Suprapto, S.; Fahma, Fakhrina; Soetopo, Wahyudi; Pujiyanto, Eko
Jurnal Ilmiah Teknik Industri Vol. 18, No. 1, Juni 2019
Publisher : Muhammadiyah University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jiti.v18i1.7771

Abstract

Most wheelchairs circulating in Indonesian market are imported from China at affordable prices, but do not fufill the ISO 7176 series standards. SNI 09-4663-1998 about wheelchair is one of medical devices standard. The standard is considered do not covers the quality and user safety, while wheelchair technology is transform rapidly. Mapping and analyzing gap between stakeholder need and SNI 09-4663-1998 is expected to be input of standard review to improve the competitiveness of products. This research using the Zachman Framework approach following FACTS steps. Data collection uses the observation, in-depth interviews and Focus Group Discussion. Data analysis using Inter Rater Reliability (IRR) which to measure the level of agreement of respondents. The results showed that stakeholder technical needs included 7 parameters: stability, maneuverability, mobility, dimensions, strength, durability, and product information. SNI 09-4663-1998 only includes the product strength parameters through a drop test so that the standard needs to be reviewed.
OPTIMIZATION OF ELECTROPLATING THICKNESS QUALITY AT HIP JOINT IMPLANT USING THE TAGUCHI METHOD Putri, Sela Angela; Pujiyanto, Eko; Triyono, Joko
Jurnal Teknik Industri Vol 20, No 1 (2019): February
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (363.948 KB) | DOI: 10.22219/JTIUMM.Vol20.No1.45-52

Abstract

The hip joint is one of the most often used joints by humans in their activities. The hip joint can be impaired if an accident or an illness such as osteoarthritis-affected. It makes the patients need to get implants to restore their productivity. The implant must be biocompatible, bioactive, and have high strength and resilience to prevent damage. The implants in this study were made from 304 Stainless Steel. One of the stages in making implants is the electroplating process. The electroplating method implemented is hard chrome. Some operating conditions that are considered to affect the electroplating process and are used as independent variables are the concentration of chromic acid, electrical voltage, and length of coating time. This study aims to Optimization of Electroplating Thickness Quality at Hip Joint Implant. This study uses the Taguchi method to design the experiment and to obtain the optimum electroplating thickness results. ANOVA is used to obtain the influential prediction of the significance level. Process ANOVA was helped Minitab 16. Based on the ANOVA, it is known that the most significant factor for the electroplating thickness is the concentration of chromic acid, the voltage, and the least influential factor is the electroplating time.
EVALUASI KESELAMATAN DAN KESEHATAN KERJA PADA PRAKTIKUM PERANCANGAN TEKNIK INDUSTRI II MENGGUNAKAN METODE JOB SAFETY ANALYSIS Sulistiyowati, Rina; Suhardi, Bambang; Pujiyanto, Eko
J@ti Undip : Jurnal Teknik Industri Vol 14, No 1 (2019): Januari 2019
Publisher : Departemen Teknik Industri, Fakultas Teknik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (840.088 KB) | DOI: 10.14710/jati.14.1.11-20

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Praktikum Perancangan Teknik Industri II(PPTI II) merupakan bagian dari praktikum terintegrasi di Program Studi Teknik Industri UNS yang melakukan kegiatan manufakturdaribahan baku sampai menjadi produk. Prosesmanufaktur menggunakanmesin yang menimbulkan suara bising yang belum sesuai dengan Keselamatan dan Kesehatan Kerja(K3).Penelitian ini bertujuan untuk mengevaluasiK3 pada PPTI IIuntuk mengantisipasi terjadi kecelakaan kerja. Analisis K3menggunakan metode Job Safety Analysis(JSA)denganmengidentifikasi dan menganalisis potensi risiko kecelakaan kerja. Metode penelitian ini dilakukan dengan pengukuran kebisingan dan suhuserta melakukan wawancara terstruktur kepada praktikan. Pengukuran yang dilakukan adalah pengukuran kebisingan dan suhu dalam laboratorium dan untuk memperkuat hasil pengukuran dilakukan wawancara terstruktur terhadap 20 praktikan dari total praktikan yang berjumlah 71 mahasiswakemudian melakukan analisis menggunakan JSA. Hasil penilaian tingkat risikodiketahui bahwa 66,67% potensi risiko paling tinggi adalah karena kebisingan diatas Nilai Ambang Batas. Abstract [Title:Work Safety and Health Evaluation on Industrial Engineering Design Practicum II using Job Safety Analysis Method]Industrial Engineering Design Practicum II (IEDP II) is part of an integrated practicum in the UNS Industrial Engineering Study Program that carry out manufacturing activities from raw materials to products. The manufacturing process usesmachines that cause noise that are not in accordance with Occupational Safety and Health (OHS). This study consisted to evaluate OHS in IEDP II to anticipate workplace accidents. OHS analysis uses the Job Safety Analysis Method by identifying and analyzingthe potential risk of workplace accidents. The method of this research is carried out by measuring noise and temperature and conducting structured interviews with practitioners.Measurements made were measurements of noise and temperature in the laboratory and to strengthen the results of measurements conducted structuredinterviews of 20 practitioners from a total of 71 students who then analyzed using JSA. The results of the risk level assessment revealed that 66.67% of the highest risk potential was due to noise.Keywords:JobSafety Analysis;Occupational Safety and Health; Industrial Engineering Design Practicum II
Multi-response Characteristics Optimization of a Paper-based Composite using Taguchi Method and Particle Swarm Optimization Pangestu, Phengky; Qurrota Ayun, Azizah Hadny; Wulandari, Rizca Tri; Nabilah, Ekty; Pujiyanto, Eko
Jurnal Teknik Industri Vol 22, No 1 (2020): JTI June 2020
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (539.927 KB) | DOI: 10.9744/jti.22.1.53-62

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Our dependency towards wood has reduced the number of forests especially in Indonesia. Hence, many people tried to use another material as a replacement of wood. One of them is composite. Department of Industrial Engineering Universitas Sebelas Maret has developed paper-based composite using newspaper waste in Praktikum Perancangan Teknik Industri (PPTI) II. Unfortunately, the quality of composite is not so good. This paper tried to understand the effect of factors to responses and discover the best combination of factors to obtain the best responses. The responses of this experiment are tensile strength, bending strength and impact value. The factors of this experiment are paper pulp, PVAc glue and water. Taguchi method is used to find the appropriate orthogonal array and Particle Swarm Optimization method to find the optimum combination of the factors. Orthogonal array used in this experiment is L9 (34).  Through analysis, all of the factors are significant to tensile and bending strength, but they are not significant to impact value. The best combination of factors is 175 grams paper pulp, 130 grams PVAc glue and 175 ml water. Optimum results obtained for tensile strength is 0.7595 N/mm2, bending strength is 4.873 N/mm2 and impact value is 0.0138 J/mm2.
DESIGNING THE IMPROVEMENT OF SPAM UNS WATER DISPENSER SERVICE QUALITY Natalianto, Yosua; Pujiyanto, Eko; Sutopo, Wahyudi
Jurnal Ilmiah Teknik Industri Vol. 19, No. 1, June 2020
Publisher : Muhammadiyah University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jiti.v19i1.9413

Abstract

SPAM (Sistem Pengolahan Air Minum or Drinking Water Treatment System) UNS was established in 2015 to meet the drinking water needs of the UNS academic community by providing 129 dispensers and water tap machines spread across buildings at UNS. A survey conducted by UNS students in 2017 showed that 54 % of students were not sure of the quality of UNS SPAM water. So the service quality questionnaire was distributed to 160 UNS students randomly and it was found that only 3 % of respondents stated that they used SPAM UNS water dispenser very often. Processing results shown the highest gap value is in the reliability dimension, with CTS namely cleanliness and flow of water. From the survey regarding the cleanliness and flow of the water carried out the DPMO value of the process was 332,589 (1, 930 sigma) . Recommendations for improvement are in the form of several SOPs to improve the cleanliness and quality of SPAM UNS water dispenser services.
DESIGN OF THE PROPOSED IMPROVEMENT TO OVO’S ELECTRONIC MONEY PAYMENT SERVICES IN GRAB ONLINE TRANSPORTATION SERVICES Swaraswati, Dinnur; Pujiyanto, Eko; Hisjam, Muhammad
Jurnal Ilmiah Teknik Industri Vol. 19, No. 1, June 2020
Publisher : Muhammadiyah University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jiti.v19i1.9035

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The advancement of science and technology in the world has brought many influences to the changes in people's behavior and habits, one of that is the technology payment system adopted as an electronic payment system. As an electronic payment instrument, OVO cooperates with one of the online-based transportation services, Grab. However, the success of a company can be seen from the quality of service in meeting the satisfaction of the community or customers. The success of the company in providing quality services can be determined by the Service Quality (Servqual) approach, that is a method used to measure service quality from the attributes of each dimension, so that a gap value will be obtained that is the difference between consumers' perceptions of services that has been received in the hope that will be received. The objective to be achieved is to propose a design in the form of alternative solutions for the priority of improving the quality of electronic money OVO services in Grab applications. Data were collected through a questionnaire using non-probability sampling techniques with a total sample of 140 respondents. The study found the main problems, namely in the dimensions of compensation, responsiveness, and Privacy/Security.
Designing The Proposed Improvement of TIX ID Online Cinema Ticket Purchase Service Quality Ditazha, Julya; Pujiyanto, Eko; Suletra, I Wayan
Jurnal Ilmiah Teknik Industri Vol. 19, No. 02, December 2020
Publisher : Department of Industrial Engineering Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jiti.v19i2.11540

Abstract

TIX ID is application in Indonesia that provides new experiences in purchasing cinema tickets. The success of a company can be seen from service quality in fulfilling the satisfaction of customers. Therefore, the purpose of this study is to designing the proposed improvement TIX ID online cinema ticket purchase service quality. This study was conducted in three stages, namely testing the hypotheses of the relationship between variables using PLS-SEM, measuring service quality using the servqual method, and designing the proposed improvement. The result of this study is e-service quality has a significant effect on e-satisfaction and e-loyalty. In addition, the dimensions of e-service quality are dominant effect on the low TIX ID service quality is compensation, with a gap of 27%. Recommendations for improvement are providing customer access to be able to contact customers service directly and SOP of the cooperation TIX ID and DANA.
Perancangan Sistem Jaminan Halal (SJH) pada IKM Roti Amira untuk Memenuhi Persyaratan Dokumentasi Sistem Jaminan Halal (SJH) Arsyan, Muhammad Abiyyu; Liquiddanu, Eko; Pujiyanto, Eko
Performa: Media Ilmiah Teknik Industri Vol 18, No 1 (2019): Performa: Media Ilmiah Teknik Industri
Publisher : Industrial Engineering Study Program, Faculty of Engineering, Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (364.528 KB) | DOI: 10.20961/performa.18.1.29218

Abstract