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All Journal An-Nida : Jurnal Komunikasi Islam Jurnal Soshum Insentif JIKE : Jurnal Ilmu Komunikasi Efek Journal of Leadership in Organizations Sosfilkom : Jurnal Sosial, Filsafat dan Komunikasi Arif: Jurnal Sastra dan Kearifan Lokal Jurnal Signal Iqtida: Journal of Da'wah and Communication Jornal Of Tourism Sciences (Toursci) Journal Of Public Policy (Social Politics) Sciences (Polisci)
Afnan, Dikhorir
Universitas Muhammadiyah Cirebon
Religion Arts Humanities Decision Sciences, Operations Research & Management Education Environmental Science Languange, Linguistic, Communication & Media Social Sciences Other

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Journal : Jornal Of Tourism Sciences (Toursci)

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Handling of Passenger Arrivals by Sriwijaya Air Cassation Officers at Soetta Airport Tangerang Nabila Khanza Aulia Bilqis; Dikhorir Afnan
Jurnal Toursci Vol 1 No 4 (2024): ol 1 No.4 17 februari 2024
Publisher : Ann Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62885/toursci.v1i4.200

Abstract

This study aims to determine the process of handling passengers who will transit or stop and the handling of passengers who require special handling. In this study, the authors used descriptive research methods with a qualitative approach. The results of this study explain that the services provided by Sriwijaya Air officers for arrival services, especially in handling transit or transfer passengers and passengers who require special handling at the destination airport, are by procedures. In handling transit passengers, there are two services: when transit passengers do not change planes and when transit passengers change planes. The Sriwijaya Air officer provides particular passenger handling for each passenger category, so there are no errors in passenger service. It can be concluded that the handling of transit or transfer and handling of special passengers is carried out by procedures that are carried out properly by Sriwijaya Air.
Co-Authors Abdul Karim Agus Irfan Agus Rianto Agus Rianto Eka Wildanu Eka Wildanu Fathurrohman Fathurrohman Imron Fauzi Nabila Khanza Aulia Bilqis Royadi Royadi Teddy Dyatmika