Sri Ratnasari, Agatha Septianna
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Analisis Pengaruh Perilaku Pemimpin Dan Motivasi Terhadap Kinerja Pengrajin Tenun Dalam Melestarikan Budaya Di Palembang Sulistyawati, Maria Fransiska Sri; Sri Ratnasari, Agatha Septianna
Jurnal Keuangan dan Bisnis Vol 15 No 2 (2017): Jurnal Keuangan dan Bisnis Edisi Oktober 2017
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Katolik Musi Charitas

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (750.138 KB)

Abstract

Objective of this research is to determine the effect of Leader Behaviors And Motivation To Performance In Preserving Culture Weaving Craftsmen In Palembang. Respondents are weavers residing in the city of Palembang samples taken convinience numbered 30 people. While the questionnaire used three variables and ten (10) sub-variables. Data analysis using SPSS regression. The regression results of this study are: the behavior of influential leaders in performance of 25.3% with a significance level of 0.003. Motivation effects the performance of 4.6% with a significance level of 0.132. Leader Behavior and motivation influence simultaneously on a performance of 17.9% with a significance level of 0.012. The results of this study are expected to be useful and for the information of the leadership of each micro-scale enterprises, especially the weaving industry and the government and the next researcher to preserve the cultural product results in Palembang.  
Analisis Pengaruh Kualitas Jasa Pelayanan Terhadap Kepuasan Mahasiswa Sri Ratnasari, Agatha Septianna; Wijaya, Antonny; Yeniyati, Prisca
Jurnal Keuangan dan Bisnis Vol 17 No 1 (2019): Jurnal Keuangan dan Bisnis Edisi Maret Volume 17 Nomor 1 2019
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Katolik Musi Charitas

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (461.335 KB) | DOI: 10.32524/jkb.v17i1.432

Abstract

The aim of this reseach is to analyze the impact of Service Quality towards Students Satisfaction within Musi Charitas Chatolic University (MCCU).  Service quality has five determinants, which are reliability, responsiveness, assurance, emphaty and tangibles. These determinants should be fit with MCCU basic values  CHAMPION.   Research Sample 214 students from  three faculties of MCCU using  convenience sampling technique. Data Analyze Technique using Simple Regression and frequent tabulation. The results indicated that Students have not been satisfied yet with the service quality required and still need continuously improvement to improve sustainability competitiveness.