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All Journal JURNAL ECONOMIC RESOURCE
Suriyanti, Suriyanti
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Economics, Econometrics & Finance

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The Effect of the Application of Total Quality Management on Employee Job Satisfaction Hajiali, Ismail; Mahfudnurnajamuddin, Mahfudnurnajamuddin; Suriyanti, Suriyanti
JURNAL ECONOMIC RESOURCE Vol 3 No 2 (2021): March
Publisher : Pusat Penerbitan Dan Publikasi Ilmiah Fakultas Ekonomi & Bisnis UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jer.v3i2.805

Abstract

This study aims to determine the application of Total Quality Management (TQM), which consists of awards and recognition, teamwork, organizational culture, education and training, organizational trust against employee job satisfaction. This research is descriptive quantitative research with a total sample of 95 employees in the Department of Highways and Construction of South Sulawesi Province. This study indicates that the variables of appreciation and recognition, teamwork, organizational culture, education and training, and organizational trust significantly affect employee performance satisfaction. TQM has a simultaneous or joint effect on employee job satisfaction
Co-Authors Hajiali, Ismail Mahfudnurnajamuddin, Mahfudnurnajamuddin