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PENGARUH DIKLAT DAN KOMPETENSI APARATUR TERHADAP KINERJA PEGAWAI MELALUI MUTU PELAYANAN PEGAWAI DI KANTOR BADAN KEPEGAWAIAN DAN PENGEMBANGAN SDM KABUPATEN SOPPENG Sulfa, Sulfa; Munir, Abdul Razak; Romadhoni, Buyung
YUME : Journal of Management Vol 2, No 2 (2019)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (274.464 KB) | DOI: 10.2568/yum.v2i2.404

Abstract

ABSTRAKPenelitian ini bertujuan untuk (1) untuk menganalisis pengaruh diklat terhadap mutu pelayanan pegawai di Kantor Badan Kepegawaian dan Pengembangan SDM Kabupaten soppeng (2) untuk menganalisis pengaruh kompetensi aparatur terhadap mutu pelayanan pegawai di Kantor Badan Kepegawaian dan Pengembangan SDM Kabupaten soppeng (3) untuk menganalisis pengaruh diklat terhadap kinerja pegawai di Kantor Badan Kepegawaian dan Pengembangan SDM Kabupaten soppeng (4) untuk menganalisis pengaruh kompetensi aparatur terhadap kinerja pegawai di Kantor Badan Kepegawaian dan Pengembangan SDM Kabupaten soppeng (5) untuk menganalisis pengaruh diklat terhadap kinerja pegawai melalui Mutu pelayanan pegawai di Kantor Badan Kepegawaian dan Pengembangan SDM Kabupaten soppeng (6) untuk menganalisis pengaruh kompetensi aparatur terhadap kinerja pegawai melalui Mutu pelayanan pegawai di Kantor Badan Kepegawaian dan Pengembangan SDM Kabupaten soppeng (7) untuk menganalisis pengaruh mutu pelayanan pegawai terhadap kinerja pegawai di Kantor Badan Kepegawaian dan Pengembangan SDM Kabupaten soppengPenelitian ini dilaksanakan pada Kantor Badan Kepegawaian dan Pengembangan SDM Kabupaten soppeng. Sampel menggunakan metode total sampling, yaitu semua anggota populasi digunakan sebagai sampel. Semua sampel berjumlah 36 responden pada Kantor Badan Kepegawaian dan Pengembangan SDM Kabupaten soppeng. Metode pengumpulan data yang digunakan adalah Wawancara langsung kepada pihak – pihak yang terlibat dengan masalah yang sedang dibahas serta memberikan kuesioner kepada pegawai yang sesuai dengan penelitian yang dilakukan. Analisis data dilakukan dengan menggunakan analisa regresi linear berganda dan analisis jalur.Hasil penelitian memperlihatkan bahwa semua variable berpengaruh positif dan signifikan, dengan demikian Diklat berpengaruh terhadap mutu pelayanan pegawai di Kantor Badan Kepegawaian dan Pengembangan SDM Kabupaten soppeng dan mutu pelayanan pegawai berpengaruh terhadap kinerja pegawai di Kantor Badan Kepegawaian dan Pengembangan SDM Kabupaten soppeng.Kata Kunci: Pendidikan dan Pelatihan, Kompetensi Aparatur, Mutu Pelayanan Pegawai dan Kinerja Pegawai ABSTRACTThis research aims (1) to analized the influence of education and training on employees service quality at BKPSDM Office of Soppeng Regency, (2) to analized the influence of apparatus competence on employees service quality at BKPSDM Office of Soppeng Regency, (3) to analized the influence of education and training on employees performance at BKPSDM Office of Soppeng Regency, (4) to analized the influence of apparatus competence on employees performance at BKPSDM Office of Soppeng Regency, (5) to analized the influence of education and training on employees performance trough employees service quality at BKPSDM Office of Soppeng Regency, (6) to analized the influence of apparatus competence on employees performance trough employees service quality at BKPSDM Office of Soppeng Regency, (7) to analized the influence of employees service quality on employees performance at BKPSDM Office Of Soppeng Regency.These research applied in BKPSDM Office of Soppeng Regency. The sample uses the total sampling, that is, all members of the population used as samples. All samples of 36 respondents at BKPSDM Office of Soppeng Regency. A method of data used is live interview to the many involved in the problem under discussion and give a questionnaire for employees according to research conducted. Data analysis was done using multiple linear regression analysis and path analysis.Research results shows that all of variables have positive and significant influence, thus education and training is an influence service quality to employees at BKPSDM Office of  Soppeng Regency. And employees service quality is an influence to employees performance at BKPSDM Office of  Soppeng Regency .Keywords: Education and training, Apparatus competence, Employees service quality and Employees’ performance
EFEKTIVITAS PEMUNGUTAN PAJAK KENDARAAN BERMOTOR Ahmad, Bashiruddin; Romadhoni, Buyung; Adil, Muhammad
Jurnal Riset Perpajakan: Amnesty Vol 3, No 1 (2020): Mei 2020
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/jrp.v3i1.3401

Abstract

Generally this research aiming to know the effectiveness of vehicle tax collection in Shared Office : One Roof System Office located in Gowa Districts. This research use descriptive research method that objectively give the correct description or explanation related to the real condition of the research object. The data collection techniques that is used are interview and observation. in shared office : One Roof System Office in GowaDistricts is already effective in vehicle tax collection. Although, there are still many obstacles were encountered. One of it is the lack of awareness of the citizens to pay the tax on time which result in taxpayers pile up the vehicle tax payments. But, in payment procedure of vehicle tax is already good because it does not take a long time in vehicle tax paymentmatter.
EFEKTIFITAS PENGELUARAN PEMERINTAH DAERAH TERHADAP KEMISKINAN Romadhoni, Buyung; Akhmad, Akhmad
Mega Aktiva Vol 9, No 1 (2020): April
Publisher : Universitas Muhammadiyah Kendari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32833/majem.v9i1.105

Abstract

Keberpihakan pemerintah daerah terhadap penduduk miskin dalam era otonomi perlu dilakukan, mengingat jumlah penduduk miskin relatif masih tinggi. Oleh karena itu penelitian ini bertujuan untuk mengetahui efektifitas kebijakan pemerintah daerah terhadap angka kemiskinan. Penelitian ini menggunakan data panel tahun 2012 sampai 2018 pada 24 kabupaten/kota di Provinsi Sulawesi Selatan. Data diperoleh dari;  Dirjen Perimbangan keuangan Kementrian Keuangan, badan pusat statistik kabupaten kota, dan Pemerintah Daerah. Data yang dugunakan meliputi; angka kemiskinan, belanja modal, belanja sosial, dan pertumbuhan ekonomi. Data kemudian analisis dengan analisis tipologi. Hasil penelitian menujukkan bahwa daerah yang berada pada kuadran pertama adalah daerah dengan angka kemiskinan tinggi, dan pertumbuhan ekonomi tinggi, belanja modal tinggi, dan belanja sosial tinggi. Karena itu daerah yang berada pada kuadran pertama kurang efektif dalam mendukung penanggulangan kemiskinan di daerahnya. Dalam penelitian terdapat tiga kabupaten kota yang konsisten berada pada kuadran ini. Sementara kuadran empat mencerminkan kondisi dimana pemerintah daerah memiliki kebijakan yang cukup efektif dalam menurunkan angka kemiskinan. Hanya saja dalam penelitian ini  hanya terdapat satu kabupaten/kota yang konsisten berada pada posisi ini. Dalam upaya untuk menurunkan angka kemiskinan, maka keberpihakan pemerintah daerah terhadap program penanggulangan kemiskinan mutlak diperlukan.
Analsis Biaya dan Pendapatan Pedagang Ikan yang Membuka Lapak di Pinggir Jalan di Kota Makassar Amir, Amir; Romadhoni, Buyung; Akhmad, Akhmad; Yunus Ali, Muhammad
YUME : Journal of Management Vol 4, No 2 (2021)
Publisher : Pascasrjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.2568/yum.v4i2.971

Abstract

Abstrak Kehadiran pedagang informal khususnya pedagang ikan di Kota Makassar, telah berdampak positif terutama telah membuka lapangan kerja, meningkatkan penghasilan dan kesejahteraan pedagang ikan. Namun di sisi lain, pedagang ikan juga telah menimbulkan kesemrawutan arus lalu lintas sehingga dapat membahayakan orang lain di jalan raya. Penelitian ini bertujuan untuk menganalisis pendapatan dan biaya yang dikeluarkan oleh pedagang ikan. Penelitian ini menggunakan data cross section para pedagang ikan yang membuka lapak di pinggir jalan di Kota Makassar. Jumlah sampel yang terpilih sebanyak 40 pedagang ikan yang tersebar di dua kecamatan yaitu kecamatan Tamalate mewakili pintu masuk Kota Makassar di bagian selatan dan Kecamatan Tamalanrea, mewakili pintu masuk Kota Makassar bagian Utara. Masing-masing kecamatan dipilih secara acak 20 orang. Data yang dikumpulkan kemudian dianalisis dengan menggunakan analisis pendapatan, analisis impas, dan analisis deskriptif. Hasil penelitian menunjukkan bahwa penjual ikan yang membuka lapak di pinngir jalan rata-rata memeproleh keuntungan per hari sebesar Rp 159.700,-. Hasil analisis break event point juga menunjukkan angka sebesar 12,74 kg atau Rp. 764.334. Hal ini menunjukkan bahwa apabila para pedagang ikan menjual dalam vulume di atas 12,74 maka mereka sudah memperoleh keuntungan, sementara jika mereka menjual ikan kurang dari 12,74 kg maka mereka akan menderita kerugian. Kata Kunci: Pedagang ikan, Pendapatan, Break Event Ponit
PENGARUH INOVASI DAN KUALITAS PRODUK TERHADAP KEPUASAN KONSUMEN MELALUI PRODUK BARU PADA PT. PRAPTA MAKASSAR Erniati, Erniati; Romadhoni, Buyung; Mappatompo, Andi
COMPETITIVENESS Vol 10, No 2 (2021): COMPETITIVENESS
Publisher : UNIVERSITAS MUHAMMADIYAH MAKASSAR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/competitiveness.v10i2.6597

Abstract

This study aims to determine the extent of the influence of innovation and product quality on customer satisfaction through new products. This type of research uses a quantitative approach. Data collection techniques through online questionnaires to 180 respondents. Hypothesis testing uses path analysis with the help of AMOS 21 software.The results showed that the innovation variable had a significant positive effect on new products; Product quality has a significant positive effect on new products; Innovation has a significant positive effect on customer satisfaction; Product quality has no significant positive effect on customer satisfaction; New products have a significant effect on customer satisfaction; Innovation has a significant positive effect on customer satisfaction through new products and product quality has a significant positive effect on customer satisfaction through new products. Keywords: Innovation, Product Quality, Customer satisfaction, New produduct.
PENGEMBANGAN KAWASAN WISATA BERBASIS PARTISIPASI MASYARAKAT LOKAL DI DESA KAHAYYA KABUPATEN BULUKUMBA Sannu, Rahman; Romadhoni, Buyung; Rezky, Amelia
COMPETITIVENESS Vol 10, No 2 (2021): COMPETITIVENESS
Publisher : UNIVERSITAS MUHAMMADIYAH MAKASSAR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/competitiveness.v10i2.6606

Abstract

This research aims to analyze governance policies and the role of the community in the development of tourist areas conducted by the Bulukumba District Cultural and Tourism Office and formulate a model for the development of participation-based tourist areas in Kahayya Village, Kindang District, Bulukumba Regency. The problem in this study is that the management of tourism governance in Bulukumba Regency has not experienced a significant increase in the number of visitors. The low number of visits can be due to a less professional, transparent, accountable, and un-integrated governance system and inadequate infrastructure transparency. This method uses quantitatitive research. The results showed that: 1) Policies carried out by the Bulukumba District Cultural and Paratourism Office in the governance of Kahayya Village Natural Tourism Area included cooperation with several communities, approaches to the community in the creative economy, and formed RIPPDA (Regional Tourism Planning Master Plan) in 2009. 2) Kawadan tourism needs to be managed properly by collaborating with cuttingholders for the development of the tourism sector including the Natural Tourism Area in Kahayya Village. 3) Several development models that need to be done for the development of tourist areas in Kahayaa Village of Kindang District of Bulukumba Regency, namely cultural elements need to be maintained in the development of natural tourism areas in Kahayya Village to attract tourists visiting Kahayya Village, creating new innovations such as tour guides involving the surrounding community in Kahayya Village, utilizing social media and also collaborating with millennial figures to promote tourist areas.  Nature in Kahayya Village and does not build luxury facilities such as hotels and other facilities that can change the nuances of nature in the natural tourist area in Kahayya Village. Keywords: Policy, Role of Society
PENGARUH E-SERVICE QUALITY TERHADAP CUSTOMER SATISFACTION MELALUI PERCEIVED VALUE PELANGGAN APLIKASI GRAB FOOD DI KOTA MAKASSAR Bahtiar, Bahtiar; Romadhoni, Buyung; Muchran, Muchriady
COMPETITIVENESS Vol 10, No 2 (2021): COMPETITIVENESS
Publisher : UNIVERSITAS MUHAMMADIYAH MAKASSAR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/competitiveness.v10i2.6600

Abstract

This study aims to determine the effect of E-service quality on customer satisfaction through the customer's perceived value of the Grab Food application in Makassar City. This research is experimental, the research design used is associative research. associative or relationship is research that aims to determine the relationship between two or more variables. The research data obtained that E-service quality has a significant positive effect on Perceived value with P = 0.000 0.05 with a coefficient value of 0.500, this coefficient indicates that the better the E-service quality perceived by consumers, the better the perceived value will also be, and Perceived value has a significant positive effect on customer satisfaction with P = 0.000 0.05 with a coefficient value of 0.233, this coefficient indicates that the better the perceived value, the better customer satisfaction, while E-service quality has a significant positive effect on customer satisfaction with P = 0.000 0.05 with a coefficient value of 0.547, this coefficient indicates that the better the E-service quality perceived by consumers, the more customer satisfaction will increase. And finally, E-service quality has a significant influence on customer satisfaction through Perceived value with a coefficient value of 0.274, this coefficient indicates that good service quality perceived by consumers will encourage consumers to increase perceived value for products and ultimately have an impact on better consumer satisfaction.Keywords: E-service quality, Customer satisfaction, and Perceived Value.
ANALISIS HARGA TANDAN BUAH SEGAR KELAPA SAWIT DI KABUPATEN PASANGKAYU Hasriani, Hasriani; Romadhoni, Buyung; Mappatompo, Andi
COMPETITIVENESS Vol 10, No 2 (2021): COMPETITIVENESS
Publisher : UNIVERSITAS MUHAMMADIYAH MAKASSAR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/competitiveness.v10i2.6602

Abstract

This study aimed to determine the difference in the price of palm tree fresh fruit bunch in Pasangkayu Regency and to find out why the various traders’ behavior in giving prices to farmers. This study used qualitative research. The type of this research approach was descriptive. To determine the informants in this study was throung the snowball sampling technique. Snowball technique was a sampling method in which informants are obtained through a rolling process from one informant to another. The number of informants in this study were 8. The results showed that differences in ownership of ISPO and RSPO certificates for each palm oil company affects the price policy offered by each company. The difference in prices received by farmers was also influenced by the behavior of collectors in determining prices, each of them incurs a different amount, the costs are transportation, wage of workers, distance, quality of fruit, and operational costs as well as the amount of profit that collectors want to get. Keywords: Price, Fresh Fruit Bunches.