Claim Missing Document
Check
Articles

Found 14 Documents
Search

PENGARUH MOTIVASI TERHADAP KEPUASAN KERJA SERTA DAMPAKNYA TERHADAP TURNOVER INTENTION PADA PEGAWAI BANK BRI GIANYAR Ardianti, Ni Putu Indah Ade; Landra, Nengah; Puspitawati, Ni Made Dwi
JUIMA : JURNAL ILMU MANAJEMEN Vol 9 No 1 (2019): JUIMA : JURNAL ILMU MANAJEMEN
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (470.438 KB) | DOI: 10.36733/juima.v9i1.469

Abstract

This research was conducted based on the gap of previous research results (research gap) and the different focus of discussion about motivation on job satisfaction and intetion turnover. In addition, there are also research problems about the high percentage of turnover intention at PT Bank Rakyat Indonesia Gianyar Branch. This study aims to examine and analyze the effect of motivation on job satisfaction and its impact on turnover intention. This research was conducted at PT Bank Rakyat Indonesia Gianyar Branch with a population and sample of this study amounting to 50 respondents. All data obtained from the questionnaire distribution are suitable to be used, then analyzed using PLS SEM. The results showed that (1) motivation has a positive and signicant effect on job satisfaction, (2) job satisfaction has a negative and signicant effect on turnover intention, (3) motivation has a negative and signicant effect on turnover intention, (4) motivation has a negative and signicant effect on turnover intention through job satisfaction. The implication of this study is that motivation can be improved by taking into account the indicators of the need for achievement, the need for power and the need for groups. Job satisfaction can be improved by paying attention to indicators of employment, wages, promotions, supervisors and coworkers. Lastly, turnover intention can be derived by paying attention to indicators of thinking of quitting, intention to look for alternatives (intention to search for alternatives) and intention to go out (intention to quit).
Construction of Welfare Mediation Model Based on Tri Hita Karana on The Economic Effect of Tourism Sector Toward Happiness To Improve Life Satisfaction of Local Community I Gusti Agung Teja Kusuma; Nengah Landra; I Wayan Widnyana
APMBA (Asia Pacific Management and Business Application) Vol 8, No 1 (2019)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (760.188 KB) | DOI: 10.21776/ub.apmba.2019.008.01.5

Abstract

This research aims to measure effects of tourism economy on Tri Hita Karana (Balinesse Life Philosophy) well-being including physical health and well being, psychological, relationship, and spiritual well being, to realize the well-being so that it can create life of satisfaction. Using quantitative method using existing measurement scale. Results of this research indicate that there is no significant effect of tourism economic benefit on happiness and public life of satisfaction. The economic benefit will provide effects on local public happiness and then it can create life of satisfaction, if the public obtain the sense of Tri Hita Karana-based well-being. Another finding proves that Tri Hita Karana well being is proven significantly as a mediated effect of economic benefit on public happiness. Practical implication of the researchers is that the economic measurement is not adequate to be used to predict success of sustainable tourism. It is necessary for other indicators such as well-being, happiness and public life of satisfaction .This research originality and value are to fulfil research gap to involve Tri Hita Karana cultural aspect as a local wisdom trusted to have universal value in determining well-being in the field of tourism economic performance.
When Satisfaction Is Not Enough to Build a Word of Mouth and Repurchase Intention I Gusti Agung Eka Teja Kusuma; Ni Nengah Wida Yasmari; Anak Agung Putu Agung; Nengah Landra
APMBA (Asia Pacific Management and Business Application) Vol 10, No 1 (2021)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.apmba.2021.010.01.1

Abstract

This study aims to measure the impact of service quality on word of mouth (WOM) and repurchase intention mediated by customer satisfaction. Design/methodology/approach: This cross-sectional study was conducted in all branches of Bank BPD Bali in Bali involving 91 Western Union customers at Bank BPD Bali as respondents. The research hypothesis was tested using a second order model processed by Structural Equation Modeling (SEM) analysis techniques with PLS software. Findings: Satisfaction has "tired" itself as a mediating buffer of quality of service to build loyalty or intention to buy back and word of mouth positive. The evidence shows, service quality has a positive and significant effect on word of mouth and repurchase intention, but satisfaction fails to mediate the effect of service quality on word of mouth and repurchase intention. Customer satisfaction does not affect word of mouth and repurchase intention Practical/implications: Service quality programs must be able to consider other effects besides satisfaction to build word of mouth and repurchase intention. Satisfaction is dynamic and difficult to maintain when competition is getting tougher.
PENGARUH MOTIVASI TERHADAP KEPUASAN KERJA SERTA DAMPAKNYA TERHADAP TURNOVER INTENTION PADA PEGAWAI BANK BRI GIANYAR Ni Putu Indah Ade Ardianti; Nengah Landra; Ni Made Dwi Puspitawati
JUIMA : JURNAL ILMU MANAJEMEN Vol. 9 No. 1 (2019): JUIMA : JURNAL ILMU MANAJEMEN
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (478.314 KB) | DOI: 10.36733/juima.v9i1.469

Abstract

This research was conducted based on the gap of previous research results (research gap) and the different focus of discussion about motivation on job satisfaction and intetion turnover. In addition, there are also research problems about the high percentage of turnover intention at PT Bank Rakyat Indonesia Gianyar Branch. This study aims to examine and analyze the effect of motivation on job satisfaction and its impact on turnover intention. This research was conducted at PT Bank Rakyat Indonesia Gianyar Branch with a population and sample of this study amounting to 50 respondents. All data obtained from the questionnaire distribution are suitable to be used, then analyzed using PLS SEM. The results showed that (1) motivation has a positive and signicant effect on job satisfaction, (2) job satisfaction has a negative and signicant effect on turnover intention, (3) motivation has a negative and signicant effect on turnover intention, (4) motivation has a negative and signicant effect on turnover intention through job satisfaction. The implication of this study is that motivation can be improved by taking into account the indicators of the need for achievement, the need for power and the need for groups. Job satisfaction can be improved by paying attention to indicators of employment, wages, promotions, supervisors and coworkers. Lastly, turnover intention can be derived by paying attention to indicators of thinking of quitting, intention to look for alternatives (intention to search for alternatives) and intention to go out (intention to quit).
Pengaruh Motivasi Kerja dan Iklim Organisasi Terhadap Semangat Kerja Karyawan pada KSU. Santha Yana Pasek Denpasar Ary Wira Andika; Nengah Landra; Ni Luh Putriyani
Jurnal Ekonomi Efektif Vol 4, No 4 (2022): JURNAL EKONOMI EFEKTIF
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/JEE.v4i4.22029

Abstract

Semangat kerja adalah sikap individu dan kelompok terhadap seluruh lingkungan kerja  dan kerjasama dengan orang lain secara maksimal sesuai dengan kepentingan yang paling baik  bagi perusahaan. Tujuan dari penelitian ini adalah untuk mengetahui pengaruh motivasi kerja, iklim  organisasi terhadap semangat kerja karyawan KSU. Santha Yana Pasek Denpasar. Populasi dalam  penelitian ini adalah seluruh karyawan yang bekerja di KSU. Santha Yana Pasek Denpasar yang  berjumlah 32 orang dan sampel yang diambil 32 orang responden dengan mengguanakan teknik sensus.  Pengumpulan data dilakukan melalui observasi, wawancara dan kuesioner. Teknik analisis yang  digunakan adalah regresi linear berganda, analisis korelasi berganda, analisis determinasi, dan uji t. Hasil  penelitian menunjukkan motivasi kerja dan iklim organisasi baik secara parsial berpengaruh positif dan  signifikan terhadap semangat kerja karyawan KSU. Santha Yana Pasek Denpasar.
Organizational Commitment and Job Satisfaction as the Basis of Organization Buildingtional Citizenship Behaviour (OCB) and the Implications on Employee Performance I Ketut Setia Sapta; Nengah Landra; Ni Made Satya Utami; I Made Purba Astakoni
Journal of Research in Business, Economics, and Education Vol. 3 No. 1 (2021): February
Publisher : Kusuma Negara Business School

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this research is to analyze the influence of organizational commitment and job satisfaction as the basis for building Organizational Citizenship Behavior (OCB), and analyzing the effect of OCB employees on the performance of employees of the Notary Office in Bangli Regency. The population and research sample were collected through online surveys from 14 Notary Offices in Bangli Regency and appointed 45 employees as respondents. The data analysis technique used the Partial Least Square (PLS) approach. PLS is a component or variant based on Structural Equation Modeling (SEM) equation models.BB based on the hypothesis testing that has been done, it can be concluded: (1) Job satisfaction has a positive and significant effect on OCB, meaning that this indicates that the higher the level of employee job satisfaction, the employee's OCB will also increase; (2) Organizational commitment has a positive and insignificant effect on OCB. OCB has a positive and significant effect on employee performance, this shows that the higher the employee's OCB level, the higher the employee's performance at the Notary Office in Bangli Regency
PENGARUH KUALITAS LAYANAN AKADEMIK DAN HARGA (BIAYA PENDIDIKAN) TERHADAP WORD OF MOUTH MELALUI KEPUASAN MAHASISWA SEBAGAI VARIABEL INTERVENING (STUDI PADA LPK SEKOLAH PERHOTELAN BALI) Nyoman Surya Wijaya; Syahnur Said; Nengah Landra
Jurnal Ilmiah Hospitality Management Vol 6 No 2 (2016)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (377.936 KB) | DOI: 10.22334/jihm.v6i2.25

Abstract

In Indonesia, particularly in Bali, these are a lot of Training Centers (LPK) in tourism sectors which grow and evolve rapidly, by selling trend working on Cruise ship and over seas such as in hotels and restaurants, it is the main attraction for prospective students to continue their education after they have completed their educations in vocational or high school. The purposes of this study are to describe the effect of the quality of academic services to the student’s satisfaction, the effect of price (education expenses) to the student’s satisfaction, the influence of the quality of academic services to the word of mouth, the effect of price (education expenses) on word of mouth, the influence of the student’s satisfaction on word of mouth, the effect of the quality of academic services to the word of mouth through the students’ satisfaction, the effect of price (education expenses). The data analysis technique in this quantitative research using statistical analysis (descriptive statistics and inferential statistics es) to the word of mouth through the student’s satisfaction.). This research is analyzed by SEM with its analysis instrument the program Partial Least Square (PLS). In this research, it was found that: the quality of academic services and prices (education expenses) have positive and significant impact on the students’ satisfaction; quality of academic services have a positive and significance impact on word of mouth where students’ satisfaction have a role as full mediation, price (education expenses) have a positive and significance impact on word of mouth where students’ satisfaction have a role as partial mediation, price (education expenses) and the students’ satisfaction have positive and  significant effect on word of mouth, the quality of academic services have positive however there is non significance effect on word of mouth.
EMPOWERMENT OF THE TEMBUKU DISTRICT VILLAGE TRADITIONAL MARKET IN BANGLI Nengah Landra
International Journal of Applied Science and Sustainable Development (IJASSD) Vol. 1 No. 1 (2019): International Journal of Applied Science and Sustainable Development (IJASSD)
Publisher : Unmas Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (69.072 KB)

Abstract

In the era of globalization, the development of modern markets will threaten the existence of traditional markets. Therefore, efforts are needed to protect and empower traditional markets in order to remain in the midst of the turmoil of modernization. Not only empowering the physical market, but also empowering market traders. The revitalization has succeeded in changing the conditions of the Peninjoan Village in Tembuku in Bangli Regency both in terms of physical, management, and social aspects, as well as empowering market traders in it by implementing capacity building for market managers and traders by conducting training through counseling, giving authority for traders in determining the search for capital, and approve the formation of a market association if market traders want it. However, in part, the new physical revitalization program can be partially implemented because of the very limited allocation of funds from the Faculty of Economics, Denpasar.
PENGARUH KUALITAS LAYANAN AKADEMIK DAN HARGA (BIAYA PENDIDIKAN) TERHADAP WORD OF MOUTH MELALUI KEPUASAN MAHASISWA SEBAGAI VARIABEL INTERVENING (STUDI PADA LPK SEKOLAH PERHOTELAN BALI) Nyoman Surya Wijaya; Syahnur Said; Nengah Landra
Jurnal Ilmiah Hospitality Management Vol 6 No 2 (2016)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (377.936 KB) | DOI: 10.22334/jihm.v6i2.25

Abstract

In Indonesia, particularly in Bali, these are a lot of Training Centers (LPK) in tourism sectors which grow and evolve rapidly, by selling trend working on Cruise ship and over seas such as in hotels and restaurants, it is the main attraction for prospective students to continue their education after they have completed their educations in vocational or high school. The purposes of this study are to describe the effect of the quality of academic services to the student’s satisfaction, the effect of price (education expenses) to the student’s satisfaction, the influence of the quality of academic services to the word of mouth, the effect of price (education expenses) on word of mouth, the influence of the student’s satisfaction on word of mouth, the effect of the quality of academic services to the word of mouth through the students’ satisfaction, the effect of price (education expenses). The data analysis technique in this quantitative research using statistical analysis (descriptive statistics and inferential statistics es) to the word of mouth through the student’s satisfaction.). This research is analyzed by SEM with its analysis instrument the program Partial Least Square (PLS). In this research, it was found that: the quality of academic services and prices (education expenses) have positive and significant impact on the students’ satisfaction; quality of academic services have a positive and significance impact on word of mouth where students’ satisfaction have a role as full mediation, price (education expenses) have a positive and significance impact on word of mouth where students’ satisfaction have a role as partial mediation, price (education expenses) and the students’ satisfaction have positive and  significant effect on word of mouth, the quality of academic services have positive however there is non significance effect on word of mouth.
The Effect of Satısfactıon Medıatıon on the Motıvatıon Relatıonshıp Cıtızenshıp Behavıor Work and Organızatıonal Nengah Landra; I Gede Putu Eka Budiyasa; Sapta Rini Widyawati
APMBA (Asia Pacific Management and Business Application) Vol 11, No 2 (2022)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.apmba.2022.011.02.8

Abstract

The purpose of this study was to examine the mediating effect of job satisfaction on the relationship between work motivation and organizational citizenship behavior (OCB). Using as many as 106 employees working in several occupations in one of the largest city in Indonesia as respondents and using a path analysis model, the results showed that work motivation had a positive and significant relationship with job satisfaction and OCB, and also found a positive and significant relationship between job satisfaction and OCB. In general, job satisfaction has been shown to mediate the relationship, but the specifics differ, which is caused by the different characteristics among employees. The mediating effect was evident in male employees, older employees and employees with high tenure while female employees, younger employees (< 5 years), the mediating effect was not proven. As for the characteristics of education, it cannot be concluded with certainty, because the explanatory variance is very low.