Article Per Year (5 Year)
p-Index From 2019 - 2024
0.408
P-Index
This Author published in this journals
All Journal Muqoddima: Jurnal Pemikiran dan Riset Sosiologi Jurnal Ilmiah Wahana Pendidikan
Devina Yuka Utami
Unknown Affiliation
Religion Education Social Sciences Other

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Peranan Pihak Imigrasi Dalam Mengawasi Pintu Masuk dan Keluar Negara Indonesia Kenneth Nicolaus Yoseph; Devina Yuka Utami; Budy Mulyawan
Jurnal Ilmiah Wahana Pendidikan Vol 8 No 22 (2022): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (152.482 KB) | DOI: 10.5281/zenodo.7350246

Abstract

This research is motivated by the main problem related to the supervision of the Indonesian immigration authorities which is inadequate when compared to immigration control with other countries. In many cases, Indonesian immigration authorities often fail to face immigration violations committed by foreign nationals, therefore improvements in supervision by Indonesian immigration authorities need to be carried out to minimize the negative impact of immigration violations committed by foreign nationals. The results of this study found immigration problems that should have been fixed by collaborating with other agencies, one of which was the navy or improving the system or internal rules of the Directorate General of Immigration itself so that the optimization of supervision related to entrances and exits can run as expected.
Sosialisasi Pelayanan Prima Dalam Permohonan Paspor Republik Indonesia Di Kantor Imigrasi Kelas I TPI Bengkulu Dinda Ayu Retno Sari; Hanifa Maulidia; Mas Budi Priyatno; Rahmawati Nurul Jannah; Devina Yuka Utami
Muqoddima Jurnal Pemikiran dan Riset Sosiologi Vol 3 No 2 (2022): MUQODDIMA Jurnal Pemikiran dan Riset Sosiologi
Publisher : Laboratorium Sosiologi Universitas Nahdlatul Ulama Indonesia Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47776/10.47776/MJPRS.003.02.02

Abstract

TPI Bengkulu Class I Immigration Office as a public service sector in the field of immigration strives to provide excellent service facilities for every community, especially applicants Republic of Indonesia passport. The services provided by employees are in accordance with standard operating procedures for services, but there are still applicants whose needs have not been met. So that it is still necessary to increase employee competence through socialization of excellent service. The existence of various backgrounds of applicants both in terms of culture, education, customs and others causes complaints from applicants for passports of the Republic of Indonesia to still exist. However, the percentage is relatively small compared to the total number of passport applicants at the Immigration Office Class I TPI Bengkulu. This study aims to determine the process of implementing excellent service socialization for employees at the Immigration Office Class I TPI Bengkulu. The type of research method used is descriptive qualitative, with data collection techniques through observation, interviews and documentation. The results of the study show that the socialization of excellent service at the Immigration Office Class I TPI Bengkulu is secondary socialization according to Berger and Luckman (2019) which has been well implemented at the Immigration Office Class I TPI Bengkulu by using 6 indicators according to Chao (1994), namely performance proficiency), people, politics, language, organizational goals and values, and history (history).
Co-Authors Budy Mulyawan Dinda Ayu Retno Sari Hanifa Maulidia Kenneth Nicolaus Yoseph Mas Budi Priyatno Rahmawati Nurul Jannah