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PENGARUH LAYOUT DAN STANDARD OPERATING PROCEDURE TERHADAP PRODUKTIVITAS KARYAWAN EMP MALACCA STRAIT PSC Eka Novianti; Imam Wibowo
Jurnal Manajemen Bisnis Krisnadwipayana Vol 8, No 3 (2020): JURNAL MANAJEMEN BISNIS KRISNADWIPAYANA
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35137/jmbk.v8i3.471

Abstract

This research aims to know layout and standard operating procedure impact to company’s productivity. Population from this research are employee production division of EMP Malacca Strait PSC as more as 200 persons and sample used are 115 respondents. Research method used is quantitative method, analysis technique multiple regression and simple regression. Research result showing that layout and standard operating procedure partially and together had a positive and significant to productivity. Particularly in production, it is still necessary to make improvements in terms of the tidiness of the layout area, which is further enhanced by providing training and continuous understanding of standard operating procedures and scheduled 5R activities every day.
PENGARUH TOTAL QUALITY MANAGEMENT DAN JUST IN TIME TERHADAP KINERJA OPERASIONAL KARYAWAN EMP MALACCA STRAIT PSC Bunga Nabila Ghazani; Imam Wibowo
Jurnal Manajemen Bisnis Krisnadwipayana Vol 9, No 2 (2021): JURNAL MANAJEMEN BISNIS KRISNADWIPAYANA
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35137/jmbk.v9i2.571

Abstract

Thisstudyaims toanalyzetheeffectoftotalqualitymanagementoncost efficiencyatEMPMalaccaStrait,the influenceofjustintimeonoperational performance atEMPMalacca Straitandtotalqualitymanagementandjustin simultaneously onoperationalperformanceat EMPMalaccaStrait. Thenumber ofsamplesinthisstudy were78respondents.Theanalysistechniqueusessimple regression analysis and multipleregression. The resultsshowedthattotalquality managementandjustintime simultaneously hadasignificanteffectonoperationalperformancebecause total qualitymanagementwasmaintainedin termsofteamwork.Accordingtothe employeesdoingwork withfullresponsibility andsupportedbythestandardof time usedtosupportcontrolofproductioncosts.Totalquality managementhasa positiveeffectonoperationalperformance.Thisshowsthattotal quality management  that  are  maintained  in  terms  of  teamwork  according  to  the employeesdoingworkwith fullresponsibilitycanimproveoperational performance.Justintime hasapositive effectonoperationalperformance. This showsthatthestandard oftimeusedtosupportcontrolofproductioncostscan significantly improveoperational performance.
PENGARUH KUALITAS BAHAN BAKU DAN PROSES PRODUKSI TERHADAP KUALITAS PRODUK PT. MENJANGAN SAKTI Diovita Hilary; Imam Wibowo
Jurnal Manajemen Bisnis Krisnadwipayana Vol 9, No 1 (2021): JURNAL MANAJEMEN BISNIS KRISNADWIPAYANA
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35137/jmbk.v9i1.518

Abstract

This study aims to analyze the effect of the quality of raw materials on product quality at PT. Menjangan Sakti, the influence of the production process on product quality at PT. Menjangan Sakti and the quality of raw materials and production processes simultaneously on product quality at PT. Menjangan Sakti. The number of samples in this study were 88 respondents. The analysis technique uses simple regression analysis and multiple regression. The results showed that the quality of raw materials and the production process simultaneously had a significant effect on product quality, because the quality of raw materials was maintained in terms of room temperature according to the type of raw materials stored and the production process where workers worked according to applicable regulations. The quality of raw materials has a positive effect on product quality. This shows that the quality of raw materials that are maintained in terms of room temperature according to the type of raw material stored can improve product quality. The production process has a positive effect on product quality. This shows that the workforce working according to the applicable regulations can significantly improve product quality.
PENGARUH KUALITAS LAYANAN DAN KOMPETENSI KARYAWAN TERHADAP KEPUASAN NASABAH ( Studi Kasus pada PT. Bank Tabungan Negara KCP Cibubur ) Imam Wibowo, M.Si; Ekoo Wahyudi.
Jurnal Manajemen Bisnis Krisnadwipayana Vol 6, No 2 (2018): Jurnal Manajemen Bisnis Krisnadwipayana
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35137/jmbk.v6i2.193

Abstract

This research is based on competition for the struggle of customers in the banking world, thus demanding banking companies to compete to attract customers by constantly improving the quality of service and competence of employees who are considered as representative banking companies as a form of satisfaction fulfillment to its customers. The purpose of this study to determine how the influence of Service Quality and Employee Competence to customer satisfaction PT. Bank Tabungan Negara (Bank BTN), either partially or simultaneously. This research used qualitative method with descriptive research type. Sampling is used with non probability method of incidental sampling. The result of the simultaneous research on the quality of service and the competence of the employees is significant to customer satisfaction, partially the quality of service and employee competency also have a significant influence on customer satisfaction. Thus, banks should continue to improve the quality of service and employee competence in order to achieve customer satisfaction and attention to other aspects that add value from customer satisfaction.
PENGARUH PRODUK DAN CITRA MEREK TERHADAP KEPUTUSAN PEMBELIAN SEPATU OLAHRAGA MEREK SPECS DI KOTA BEKASI Imam Wibowo, M.Si; Abdul Samad
Jurnal Manajemen Bisnis Krisnadwipayana Vol 4, No 3 (2016): Jurnal Manajemen Bisnis Krisnadwipayana
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35137/jmbk.v4i3.60

Abstract

The research aimed to analyze effect of product and brand image on buying decision partially or simultanously. Research carried out for 3 months from January to March 2016. The questions are structured using Likert Scale with 80 respondents as sample.Based on regression analyze, it concluded that product positive and significant impact on buying decision. Brand image positive and significant impact on buying decision. Product and brand image simultaneously positive and significant on the buying decision.
PENGARUH KUALITAS PELAYANAN DAN KEPERCAYAAN TERHADAP LOYALITAS NASABAH PT BANK MANDIRI,Tbk CABANG JAKARTA KELAPA GADING BARAT Imam Wibowo; Santi Putri Ananda
Jurnal Manajemen Bisnis Krisnadwipayana Vol 3, No 3 (2015): Jurnal Manajemen Bisnis Krisnadwipayana
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35137/jmbk.v3i3.11

Abstract

Purpose-To study the impact of the service quality and trust on customers loyalty of PT.Bank Mandiri,Tbk; Kelapa Gading Barat Branch. To improve the customers loyalty there are several factors that can influence them, such as service quality and trust. Methodology/approach-The research population was all customers PT.Bank Mandiri,Tbk;Kelapa Gading Barat Branch.According to the homogeneous population and based on the Gay and Diehl Theory, the samples taken were 50 people. Variables in this investigations consisted of: a).Independent Variables (exogenous): Service Quality (X1) and Trust (X2). b).The dependent variable (endogenous) Customers Loyalty (Y). Analysis tool being used is multiple linear regression which previously conducted validity and realiability. Findings-The result of investigations that service quality and trust simultaneously have a very strong contribution of 75,5% to the customers loyalty, and partially showed that service quality has significant and positive contribution to the customers loyalty of 64,8%. Partially, the trust variable has significant and positive contribution which amounted to 55,9% to the customers loyalty.
PENGARUH LINGKUNGAN KERJA DAN MOTIVASI KARYAWAN TERHADAP KEPUASAN KERJA PT NUGRA KARSERA Finna Destirahayu; Imam Wibowo
Jurnal Manajemen Bisnis Krisnadwipayana Vol 10, No 1 (2022): JURNAL MANAJEMEN BISNIS KRISNADWIPAYANA
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35137/jmbk.v10i1.666

Abstract

Competition in the globalization era for human resources has become the center of attention for achieving success in the company. This intense competition is marked by the company by the increase in human resources who will be able to master technology quickly, adaptively and responsively in the face of changes in technology. This study aims to examine the influence of work environment and employee motivation on job satisfaction at PT Nugra Karsera. This study uses a quantitative approach. The population in this study is the total number of employees of PT Nugra Karsera as many as 65 people. The sampling technique in this study used the Isaac and Michael tables, so it can be seen that the number of samples is 55 respondents. The data collection technique in this study used a questionnaire that had been tested for its validity and reliability. The data analysis method used in this study is multiple linear regression analysis and simple with hypothesis testing, namely the F test and t test. The results of this study indicate that work environment variables and motivation have a positive and significant effect on job satisfaction.
PENGARUH GAYA KEPEMIMPINAN TERHADAP KINERJA PEGAWAI MELALUI DISIPLIN DAN MOTIVASI KERJA PEGAWAI PPSU KELURAHAN DUREN SAWIT JAKARTA TIMUR Imam Wibowo, M.Si; Wisnu Saputra
Jurnal Manajemen Bisnis Krisnadwipayana Vol 5, No 2 (2017): Jurnal Manajemen Bisnis Krisnadwipayana
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35137/jmbk.v5i2.111

Abstract

This study aims to analyze the influence of leadership style on employee performance through discipline and work motivation. The sampling technique used is the census because the sample under study is the whole of the population. As many as 70 employees of PPSU Duren Sawit. The analytical tool used path analysis. The results showed the variable discipline and motivation significantly cannot mediate the direct relationship of leadership style to employee performance, leadership style directly and insignificant influence on employee performance and leadership style directly influence And significant to discipline, leadership style has direct and significant influence to motivation, discipline has direct and insignificant effect on employee performance and motivation to directly and insignificantly affect employee performance
PENGARUH KUALITAS PRODUK DAN LAYANAN PURNA JUAL TERHADAP KEPUASAN PELANGGAN PENGGUNA SMARTPHONE MEREK XIAOMI DI FAKULTAS EKONOMI UNIVERSITAS KRISNADWIPAYANA Wirdianto Abdul Jabar; Imam Wibowo; Nino Nopriandi
Jurnal Manajemen Bisnis Krisnadwipayana Vol 9, No 3 (2021): JURNAL MANAJEMEN BISNIS KRISNADWIPAYANA
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35137/jmbk.v9i3.600

Abstract

This research aims to know influence of product quality and after sales service on customer satisfaction using Xiaomi smartphones. The population and sample of this study were students of the economics faculty of the Krisnadwipayana University class of 2017 with a total of 58 students. Research analysis method using simple regression analysis technique and simultaneous regression analysis. The hypothesis test using the F test and t test. The results of the study state that partially, product quality and after-sales service have a positive and significant effect on consumer satisfaction. Simultaneously, product quality and after-sales service have a positive and significant effect on consumer satisfaction.
PENGARUH PELATIHAN DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN PT. BAKRIE PIPE INDUSTRIES BEKASI Imam Wibowo, M.Si; Rusma Patriansyah
Jurnal Manajemen Bisnis Krisnadwipayana Vol 4, No 2 (2016): Jurnal Manajemen Bisnis Krisnadwipayana
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35137/jmbk.v4i2.42

Abstract

The purpose of this research is to know the information about relationship between independent variables which are training (X1) and motivation (X2) with dependent variable which is employee performance (Y) of PT. Bakrie Pipe Industries Bekasi, both simultaneously and partially. Data collected from 78 employee of PT. Bakrie Pipe Industries Operating Division randomly using Slovin formula. Then all data was analyzed by using regression and statistical analysis using F-statistic to know the influence of independent variable simultaneously and t-statistic to know the influence of independent variable partially with using SPSS Ver. 22 software. The results of this research shown that: 1). Simultaneously, training and motivation have positive influence and significant to employee performance of PT. Bakrie Pipe Industries Bekasi. 2). Partially, training has positive influence and significant to employee performance of PT. Bakrie Pipe Industries Bekasi. 3). Partially, motivation has positive influence and significant to employee performance of PT. Bakrie Pipe Industries Bekasi.