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All Journal International Journal Of Science, Technology & Management (IJSTM) Jurnal Dehasen Mengabdi
Dennis Rydarto Tambunan
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Training The Utilization Of Palm Oil Waste Supporting Village Community Economy Desi Fitria; Iswidana Utama Putra; Dennis Rydarto Tambunan; Melly Susanti
International Journal of Science, Technology & Management Vol. 2 No. 4 (2021): July 2021
Publisher : International Journal of Science, Technology & Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v2i4.266

Abstract

There are still a lot of environmentally friendly waste that has not been used. Like palm oil fronds that rot because they are not used. This is due to the lack of knowledge about the benefits of oil palm frond waste. The purpose of this research is to provide insight to the community about processing oil palm frond waste, through training. Specifically, this study aims to measure the level of training in the utilization of palm oil frond waste against the results of activities in making products from environmentally friendly waste. It is hoped that this research can help the farming community in utilizing palm oil frond waste into a high-value product. The research sample consisted of 25 members of community organizations (PKK women's groups and youth youth groups). The method used is true experimental design by conducting training on the manufacture of products from oil palm frond waste. The results show that the informant independent variable (X1) has a significance of 0.175, material (X2) has a significance of 0.099, facilities (X3) has a significance of 0.956, behavior (X4) has a significance of 0.000. and innovation (X5) significance of 0.397. The significance value of the F test is 0.000. and all variables have an effect on Activity Results (Y). However, when tested individually, the behavior variable accepts the hypothesis while other independent variables reject the hypothesis. there are still many influences from other variables (R Squre = 66.7%) that affect the results of activities. Further research can use other methods, to find the effect of training on the results of activities.
Customer Relationship Management In Banking Sector Case Study Of Conventional Banks Dennis Rydarto Tambunan; Heru Kreshna Reza; Melly Susanti; Sabri
International Journal of Science, Technology & Management Vol. 2 No. 6 (2021): November 2021
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v2i6.364

Abstract

The importance of Customer Relationship Management (CRM) to help businesses acquire new customers, retain existing ones and maximize their lifetime value. This paper discusses the role of Customer Relationship Management in 4 bank units and the need for Customer Relationship Management to increase customer value by using several analytical methods in CRM applications. This paper attempts to identify the technological revolution witnessed by commercial banks and to what extent it has benefited banks to build better customer relationship management (CRM) services between public sector banks and private sector banks. The purpose of this study is 1) to analyze customer opinions about bank CRM in relation to service quality management. 2) To find out the customer's opinion about the bank's CRM on customer relationship management. This study uses primary and secondary data. Primary data will be collected by distributing structured questionnaires to conventional banks (Private and Government). Secondary data will be collected from records published by the financial services authority (OJS), standard textbooks and published research papers, and through web information. The primary data required will be collected from 6 banks in Bengkulu. In addition to collecting information from banks, it also collects information from the general public who have bank accounts.
Measurement Of Company Performance With Approach Balanced Score Study Case: Regional Drinking Water Company Kurniati Karim; Dennis Rydarto Tambunan; Nirta Vera Yustanti; Heru Kreshna Reza; Melly Susanti
International Journal of Science, Technology & Management Vol. 2 No. 6 (2021): November 2021
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v2i6.398

Abstract

Performance is a process carried out in achieving a result for each company or organization in the stage of providing services or products to customers within a certain period of time in accordance with their duties and functions. This study aims to conduct and see the overall organizational picture of the performance assessment of the Regional Water Company (PDAM) of Sungai Penuh Jambi City using the Balanced Score Card approach. viewed from four perspectives, namely: financial perspective, customer perspective, internal business perspective, and learning and growth perspective. From the results of the research on the Performance Measurement of Regional Drinking Water Companies (PDAM) of Sungai Penuh Jambi City using the Balanced Scorecard approach from a financial perspective through the current ratio, profit margin, operation ratio, return on investment, it shows that the company's financial performance is in good condition despite a decline in sales in 2019 For performance measurement based on customer perspective from customer acquisition, customer retention, customer satisfaction, customer satisfaction can be said to be good, although customer satisfaction that the Regional Drinking Water Company (PDAM) of Sungai Penuh Jambi City in 2020 can be said to be not good. Furthermore, the correlation/correlation of performance based on the perspective of internal business processes on the motivation variable, power alignment, has an influence level of 50.9% with a significance level of <5% or 0%, but for training it has a significance level. below 5% or equal to 0%. The performance based on the learning and growth perspective on employee satisfaction, employee retention, productivity, contributes positively to the company's economic improvement.
Pembentukan Karakter Cerdas Menabung Sejak Dini Di Sekolah Dasar Negeri 13 Seluma dennis rydarto tambunan; susan susanti
Jurnal Dehasen Mengabdi Vol 2 No 2 (2023): September-Februari
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jdm.v2i2.4860

Abstract

Menabung merupakan kegiatan menyisihkan sebagian uang atau pendapatan yang dimiliki untuk disimpan dengan tujuan untuk mengelola uang tersebut. Manfaat menabung bisa diperoleh hasilnya ketika kita menjalani kegiatan menabung ini secara rutin dan tekun. Hal tersebut bertujuan untuk menjalankan pola hidup hemat dan juga merupakan pembangunan karakteristik untuk tidak menghaburkan uang yang semestinya diterapkan sejak dini. Pengabdian Kepada Masyarakat Universitas Dehasen melakukan salah satu kegiatan Sosialisasi Tentang “Pembentukan Karakter Cerdas Menabung Sejak Dini Di Sekolah Dasar Negeri 13 Seluma” kepada para siswa kelas 3A. Mengingat masih rendahnya budaya menabung di kalangan siswa khususnya menabung di suatu bank. Kegiatan ini bertujuan untuk (1) memberikan pemahaman kepada siswa mengenai pentingnya menabung dan manfaatnya untuk masa depan; (2) memotivasi siswa untuk mau menabung sehingga menumbuhkan kesadaran pada siswa untuk dapat menyisihkan sebagian kecil dari uang jajannya untuk ditabung: Metode Pelaksanaan PKM ini yaitu dengan Metode Penyuluhan dan interaktif secara offline atau tatap muka langsung. Hasil dari kegiatan PKM ini diharapkan para siswa di SD Negeri 13 Seluma dapat menerapkan pola hidup yang hemat demi masa depan yang lebih baik. Kata Kunci: Kesadaran, Uang, Pentingnya Menabung
Co-Authors Desi Fitria Iswidana Utama Putra Kurniati Karim Melly Susanti Nirta Vera Yustanti Reza, Heru Kreshna Sabri susan susanti