Article Per Year (5 Year)
p-Index From 2019 - 2024
0
P-Index
This Author published in this journals
All Journal Manajemen Sumber Daya Manusia Transformasi Eksplorasi
Suwardi - -
Unknown Affiliation
Decision Sciences, Operations Research & Management Education Social Sciences

Published : 4 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 4 Documents
Search

 1 
Kualitas Pelayanan Perizinan Pada Kantor Pelayanan Perizinan Terpadu (Kppt) Kota Surakarta Provinsi Jawa Tengah -, Suwardi -
Transformasi Vol 14, No 22 (2012): Transformasi
Publisher : Transformasi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

AbstractPermit service is strategic function of governance execution, development and social. Thisresearch measure the permit service with the approach of service quality ( SERQUAL). Researchorient the customer perception to accepted permit service. Analytic research observasional withthe transversal cross sectional this analyse 60 data of perception cutomer as responder to permitservice which he is accepted from Inwrought Permit KPPT) Kota Surakarta. Result of Surveydiscription quality of service of permit of good KPPT Kota Surakarta tend to toward very good attotalizeing dimension consisted by the reliabilitas, responsivenness, assurance, empathy, andtangible.Keyword: Customer; Service; Perseption and Quality
PENGARUH KOMUNIKASI, KEDISIPLINAN, DAN TANGGUNG JAWAB TERHADAP KINERJA PEGAWAI DI UPT DINAS PENDIDIKAN POLOKARTO SUKOHARJO -, Suwardi -; Wahyudi, Amin -
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol 4, No 2 (2010): Manajemen Sumberdaya Manusia
Publisher : Universitas Slamet Riyadi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

  ABSTRACT Unit of District Education Office Polokarto Sukoharjo is a government organization that aims to implement educational services for the community. To achieve that purpose, support the good performance of all employees. The number of samples taken 40 people in full of the entire employee population UPT District Education Office Polokarto Sukoharjo. Data were collected through questionnaires, then analyzed by Multiple Linear Regression, F-test and t-test. The studies results are: (1) communication has a positive and significant impact on Employee Performance Unit District Education Office Polokarto Sukoharjo, (2) discipline does not have a positive and significant impact on Employee Performance (3) has no responsibility for a positive and significant impact on Employee Performance Unit District Education Office Polokarto Sukoharjo, (4) Approximately 14% of variation in the dependent variable (performance) can be explained by variations in the set of independent variables (communication, discipline, and responsibility). Keywords: communications, discipline, responsibility, performance
KINERJA PELAYANAN ADMINISTRASI KEPENDUDUKAN DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL (DISPENDUKCAPIL) BOYOLALI -, Suwardi -; Pramono, Joko -
Exsplorasi Vol 25, No 2 (2013): Eksplorasi
Publisher : Eksplorasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (142.631 KB)

Abstract

ABSTRAKPelayanan publik yang diselenggarakan oleh pemerintah didekati dengan dua pendekatan service quality dan service performance. Dua pendekatan ini bila dipadukan menghasilkan penilaian yang berguna dalam usaha membangun pelayanan publik oleh pemerintah kearah yang lebih baik. Walaupun menggunakan pendekatan kinerja pelayanan berorientasi pada ketentuan peraturan perundang – undangan, hasil penelitian ini kontradiktif dengan capaian indikator kinerja Dinas Kependudukan dan Pencatatan Sipil Boyolali. Kata kunci: Pelayanan, penampilan, public ABSTRACTS Public services are organized by the government approached the two approaches service quality and service performance. Two approaches when combined produce a useful assessment in an effort to build public services by the government toward better. Although using performance-oriented approach to service provision regulations. The results of this study contrast with the achievements of the performance indicators deparment of population and civil registration Boyolali. Keyword: Service, performance, publicPENDAHULUAN Administrasi kependudukan menyangkut hajat hidup seluruh warga negara mulai lahir hingga menemui ajalnya. Ketika lahir undang – undang mewajibkan setiap warga negara memiliki akte kelahiran yang nantinya berguna untuk memenuhi berbagai persyaratan dan kewajiban dalam berbagai aktivitas seperti bersekolah, mengurus kartu tanda penduduk (KTP); bepergian keluar negeri; mencari pekerjaan; menikah dan sebagainya.Begitu strategisnya urusan administrasi kependuduk, maka p
KINERJA PELAYANAN ADMINISTRASI KEPENDUDUKAN DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL (DISPENDUKCAPIL) BOYOLALI Suwardi - -; Joko - Pramono
Exsplorasi Vol. 25 No. 2 (2013): Eksplorasi
Publisher : Eksplorasi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

ABSTRAKPelayanan publik yang diselenggarakan oleh pemerintah didekati dengan dua pendekatan service quality dan service performance. Dua pendekatan ini bila dipadukan menghasilkan penilaian yang berguna dalam usaha membangun pelayanan publik oleh pemerintah kearah yang lebih baik. Walaupun menggunakan pendekatan kinerja pelayanan berorientasi pada ketentuan peraturan perundang – undangan, hasil penelitian ini kontradiktif dengan capaian indikator kinerja Dinas Kependudukan dan Pencatatan Sipil Boyolali. Kata kunci: Pelayanan, penampilan, public ABSTRACTS Public services are organized by the government approached the two approaches service quality and service performance. Two approaches when combined produce a useful assessment in an effort to build public services by the government toward better. Although using performance-oriented approach to service provision regulations. The results of this study contrast with the achievements of the performance indicators deparment of population and civil registration Boyolali. Keyword: Service, performance, publicPENDAHULUAN Administrasi kependudukan menyangkut hajat hidup seluruh warga negara mulai lahir hingga menemui ajalnya. Ketika lahir undang – undang mewajibkan setiap warga negara memiliki akte kelahiran yang nantinya berguna untuk memenuhi berbagai persyaratan dan kewajiban dalam berbagai aktivitas seperti bersekolah, mengurus kartu tanda penduduk (KTP); bepergian keluar negeri; mencari pekerjaan; menikah dan sebagainya.Begitu strategisnya urusan administrasi kependuduk, maka p
Co-Authors Amin - Wahyudi Joko - Pramono Joko - Pramono, Joko -