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Perencanaan Strategis Sistem Dan Teknologi Informasi Pada PT Bina Megah Indowood Berdasarkan Metode Ward And Peppard Rachman, Fathur; Soetomo, Erwin; Maulana, Yoppy
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 6, No 4 (2017)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

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Abstract

PT Bina Megah Indoowood (BMI) is a private companies operating income wood manufacture with the main product wood flooring and wood decking. PT BMI have a vision of “become industrial manufacturing wood that supplies quality products all over the world with superiority wood Indonesia”. Business process now done by implementing reservations raw materials , and in the production by taking into account the quality and demand customers after finished last products sent to customers. Problem that happens in PT BMI today is a system companies are not integrated and the absence of data management and evaluation the company only in financial .This has resulted in of business process has been blocked , the data uncontrolled and the absence of evaluation of the company long term. Based on the results of the preparation of strategic planning the system and information technology producing a tools and guidance in develop systems and information technology. Strategic planning it uses ward and peppard as framework which will be documents produced strategic planning the system and information technologyKeywords: Strategic Plan, Information System, Information Technology, Ward and Peppard
PERENCANAAN INFORMATION TECHNOLOGY PROBLEM MANAGEMENT BERDASARKAN ITIL V3 PADA RSU HAJI SURABAYA Prasetya, Candra Dwi; Slamet, Slamet; Maulana, Yoppy
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 7, No 1 (2018)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

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Abstract

RSU Haji Surabaya is a public hospital located in Manyar Kertoadi Street Surabaya of East Java Province Goverment. In the process of defining and grouping there are a lack in doing the steps of definition and grouping. The process of observing and diagnosing problems, inaccuracies in reducing or eliminating the impact of an error problem. The process of resolving the problem is not there is a solution that do if there damage over and over. The process of making management of the problem after done repair did prevention what can be done in order to avoid a similiar problem. So that the impact there is no clarity in doing management of the problem.In the process of repair the document planning, used the standart or best practice Infromation Technology Infrastructure Library (ITIL) Version 3 (V3) about Service Operation, especially related to the process of the Problem Management. The main focus on the problem management was chosen because it is an activity that is conducted to find out the cause of the problem, problem complete, reduce the risk, and avoid a recurrence of the same problem back on the installation SIMRS.The result of this research were obtained planning document IT problem management 8 Standart Operational Procedure (SOP), 9 (IK) Work Instructions and Work Record 22 (RK).