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All Journal GANEC SWARA
LOILEWENDAN, ALINE FEBRIANY
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Agriculture, Biological Sciences & Forestry Education Engineering Law, Crime, Criminology & Criminal Justice Social Sciences

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PERLINDUNGAN HUKUM BAGI NASABAH PENGGUNA INTERNET BANKING ALINE FEBRIANY LOILEWEN; TITIN TITAWATI
GANEC SWARA Vol 13, No 2 (2019): September 2019
Publisher : Universitas Mahasaraswati Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (289.492 KB) | DOI: 10.35327/gara.v13i2.83

Abstract

  This study aims to examine and analyze how the legal protection and supervision of the banking world for customers using internet banking facilities.  This study uses a form of normative legal research, namely research that is based on written rules and legislation and various literature related to the problems that will be discussed in this study.   Some forms of legal protection for customers using internet banking facilities are the existence of the Financial Services Authority Regulation No.38 / POJK.03 / 2016 concerning Application of Risk Management in the Use of Information Technology by Commercial Banks (POJK IT Risk Management). The existence of Article 1 number 12 of Law No. 11 of 2008 concerning Information and Electronic Transactions (UU ITE), electronic signatures are signatures consisting of electronic information that is attached, associated or related to other electronic information used as a verification and authentication tool . Another thing that can be done by customers who use internet banking facilities is to conduct customer complaints. Customer complaints are a manifestation of the protection of rights owned by customers, namely the right to be heard. This right is regulated in Article 4 letter d of Law 8 of 1999 concerning Consumer Protection of the PK Law). Whereas in the financial services sector, there is Article 32 of the Financial Services Authority Regulation No. 1 / POJK.07 / 2013 concerning Consumer Protection in the Financial Services Sector (POJK PK) which stipulates that financial service sector business operators must have and carry out customer service and settlement complaints.  The supervision policy carried out by Bank Indonesia towards banks aims to protect the interests of the community and to maintain the continuity of the bank's business as a trust and as an intermediary institution, the supervision is carried out either directly or indirectly
PENGATURAN DAN PENGAWASAN SEKTOR JASA KEUANGAN BERDASARKAN UU NO. 21 TAHUN 2011 TENTANG OTORITAS JASA KEUANGAN (OJK) ALINE FEBRIANY LOILEWEN; TITIN TITAWATI
GANEC SWARA Vol 14, No 2 (2020): September 2020
Publisher : Universitas Mahasaraswati Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35327/gara.v14i2.145

Abstract

This study aims to examine and analyze how the Financial Services Authority (OJK) is regulated based on Law No.21 of 2011 concerning the Financial Services Authority (OJK), and how the functions of the Financial Services Authority (OJK) in providing consumer protection in the financial services sector .This study uses a form of normative legal research, which is research based on written regulations and legislation and various literature related to the issues to be discussed in this study. The Financial Services Authority (OJK) based on Law No.21 of 2011 concerning the Financial Services Authority (OJK) has the task of regulating and supervising several financial service sectors, namely the banking sector, capital market, insurance, pension funds, financing institutions and financial service institutions. other. In the banking sector, OJK has the authority to regulate and supervise bank institutions, bank soundness, prudential aspects, bank inspections. Therefore, the issue of bank establishment licensing and bank business license revocation falls under the authority of OJK. With regard to consumer protection, OJK has the authority to take measures to prevent losses to consumers and the public by providing information and education to the public regarding the financial services sector, services and products.
Co-Authors TITAWATI, TITIN