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Virtual Meeting Technology Adoption for Business Management in Small and Medium-Sized Enterprises Hardi Suhardi; Iman Ulung Simon; Dewi Tamara; Asnan Furinto
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Abstract Purpose – The objective of this paper is to study the impact of virtual meeting technology adoption towards the productivity of employees in Jakarta during COVID-19 pandemic. Design/methodology/approach – The authors conducted a descriptive research using questionnaires distributed to employees in Jakarta. Findings – The study has found that the adoption of virtual meeting technology has had significant and positive impact to the productivity of employees in Jakarta during COVID-19 pandemic. The impact on productivity is partially mediated or influenced by employees’ satisfaction while using the technology. Research limitations/implications – The technology impact to non-employees such as entrepreneurs and freelance workers are not within the scope of this study, as well as employees working outside Jakarta. Practical implications – The findings of this study help provide insight for companies in Jakarta to emphasize more on the adoption of virtual meeting technology as well as providing the necessary support for employees to use the technology in the best ways. Originality/value – Little research has been done to study the impact of virtual meeting technology towards employees’ productivity. And it is even less done in Jakarta especially during COVID-19 pandemic.
E-Learning to Increase Employee Engagement during Covid-19 Sabilul Hudaya; Helena Augusta; Asnan Furinto; Dewi Tamara
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Abstract E-learning has provided economic benefits for the bank and its staff. It can be interpreted that E-learning is a learning activity consisting of a series of application uses, namely the learning system via the web, virtual classes, or learning using computers. Through E-learning, staff can increase the knowledge and skills needed without disrupting work processes, regardless of time and space. At the same time, staff engagement is also an important factor for the bank to show whether the staff is motivated and productive. Therefore, this paper offers information regarding on e-learning and bank’s staff engagement before and during the COVID-19 situation, where the concept of social distancing must be applied to avoid the spread of the virus. Researchers used quantitative research methods in conducting research on staff from one of the top 10 banks in Indonesia based on total assets in 2019. In addition, the study explores mediating variables from Technology Acceptance Model (TAM) to explain the relationship between e-learning and staff engagement. However, because there are not many studies have been conducted regarding e-learning and staff engagement on this in the banking workplace, this paper furthermore can provide information on of remodeling learning methods with the adaptation of new ways of working. Keywords: E-learning, Employee Engagement, Bank, COVID-19 situation.
Industry Digital Maturities during Covid-19: Empirical Evidence from Indonesia Elvia Afkar; Rusi Syamsi; Dewi Tamara; Asnan Furinto
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Abstract ‘Digital’ is becoming a more prevalent concept in current times and companies are competing in undergoing digitization in this Industry 4.0 era. The focus of this research is on measuring digital maturity of industries in Indonesia with the aim to find out which industry leading, and which lagging and to discover the impact of Covid-19 pandemic in Indonesia towards their digital maturity. This exploration is intended for companies to understand industry’s strengths that can be built on and which opportunities they may need to integrate to improve their digital maturity in the new normal. Methodology: The combination of Digital Maturity Model by Berghaus and Back and Digital Maturity Segment by Gill and VanBoskirk are used to measure digital maturities for the nine industries in Indonesia. Result: This study offers the information on the digital landscape across sectors before and during the pandemic and how each industry responds to the crisis as a result to its digital maturity. Conclusion: The study suggests that the landscape of digital maturities for all industries changed positively, with different magnitude for each industry, as the response to the Covid-19 pandemic. Further researches are recommended to find out the optimal balance in digital maturity for each industry and to explore the most impactful dimension of digital maturity per industry to its business outcome and sustainability.  
Business Management of Indonesian Fintech amid covid-19 Irawan Irawan; M. Syaf Ferdyansyah; Dewi Tamara; Asnan Furinto
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract This paper examines the readiness of P2P Fintech in pandemic era.  This paper follows business continuity models from BCG, Bain Company, and Deloitte.  We combine three frameworks and identified three variables (respond/protect, recover, and Thrive/Retool) within dimension of Flatten Fight (during covid-19) and Future (after covid-19). We gathered 30 persons, from manager and director level of P2P Fintech. We distributed a questionnaire and analysed the data using SPSS for frequencies and means difference analysis.  Then we interview the three (3) directors of P2P Fintech Company to reconfirm. We conclude that P2P Fintech is ready to do business continuation.
PENGARUH NEED FOR COGNITION DAN TAKTIK PENJUALAN TERHADAP PERSEPSI HASIL TAWAR MENAWAR Asnan Furinto
Media Riset Bisnis & Manajemen Vol. 8 No. 1 (2008): Media Riset Bisnis & Manajemen
Publisher : Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1010.899 KB) | DOI: 10.25105/mrbm.v8i1.657

Abstract

Many consumer purchase contexts are carried out in environments without clear reference points against which consumers assess their relative satisfaction on the bargaining outcome. In the absence of a reference point, perceptions of bargaining outcome may be influenced by cues which are made salient during the course of a bargaining process, one of those is the seller's response time to the proposal offered by a prospective buyer. Through the mediating role of perceived level of conflicts, response time affects the perceived level of bargaining result. Following up1n*e><evious work of Srivastava and Oza (2006) on the effect of seller's response time on buyer's bargaining outcome perception, the author proposes 2 (two) new constructs which take into account the characteristics attributed to the buyer and seller respectively.In order to be able to qualify seller's response time as a valid cue for consumers to assess the seller's internal conflict, author argues that consumers might need to possess sufficient need for cognition (NFC). Consumers with high NFC will put less dependency on response time as a valid clue to infer the level of opponent's conflict in a bargaining process, compared to consumers with low NFC. Borrowing from the literature of adaptive selling behavior, author further argues that the selling style of a seller could also play a moderating role affecting the relationship between seller's level of conflict and buyer's perception on the bargaining outcome. Sellers using internalization selling tactics may reduce the effect of conflict on perceived bargaining outome, while the use of identification selling tactics may give moderating effects in the opposite direction. Future empirical research to test the proposed relationships among variables is strongly encouraged.Keywords: Consumer purchase, Bargaining process, Perspective buyer