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Evaluation of Maturity Level of E-Procurement Application Systems Kosasi, Sandy; Yuliani, I Dewa Ayu Eka; Vedyanto, Vedyanto
Proceeding of the Electrical Engineering Computer Science and Informatics Vol 2: EECSI 2015
Publisher : IAES Indonesia Section

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/eecsi.2.568

Abstract

The availability of service levels and information technology governance supports immensely influences the performance and competitiveness of the companies. The value of the maturity level of the information technology governance is going to affect the simplicity and the smoothness of punctually obtaining relevant and accurate information in the process of managerial decision making. This research aims to cognise the maturity level and provides recommendations of the model of information technology governance, particularly the electronic application system of procurement at DS (Deliver and Support) Domain through the use of COBIT 4.1 Framework. The result of this research reflects that the lowest value of maturity level goes to DS4 (Ensure Continuous Service) Process, i.e. 1.750. The information technology governance of DS4 possesses the connection between the control objective inputs comprising PO2, PO9, AI2, AI4, and DS1, and the control objective outputs consisting of PO9, DS1, DS8, DS9, DS11, and ME1. To be more effective in reaching the third maturity level (i.e. defined process) with the rounding index of 2.50, processes linked to DS4 are required to build a relationship with the third party as the information service provider with a fine quality, to monitor the service delivery through verification, and to ensure sustainable conformity and compliance.
PENERAPAN RAPID APPLICATION DEVELOPMENT PADA SISTEM PENJUALAN SEPEDA ONLINE Kosasi, Sandy; Eka Yuliani, I Dewa Ayu
Simetris: Jurnal Teknik Mesin, Elektro dan Ilmu Komputer Vol 6, No 1 (2015): JURNAL SIMETRIS VOLUME 6 NO 1 TAHUN 2015
Publisher : Universitas Muria Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (802.825 KB) | DOI: 10.24176/simet.v6i1.234

Abstract

ABSTRAK Tujuan penelitian menerapkan metode RAD (Rapid Application Development) untuk menghasilkan sistem penjualan sepeda online melalui integrasi basis data dan membangun hubungan dengan pelanggan secara lebih personal. Sasarannya lebih kearah memperluas jangkauan pemasaran dan meningkatkan penjualan melalui media yang lebih fleksibel dan lebih ekonomis. Pemodelan sistemnya menggunakan UML (Unified Modeling Language). Penelitian berbentuk studi kasus dengan metode penelitian research and development (R&D). Perancangan sistem perangkat lunak meliputi bagian front-end dan sistem manajemen konten yang secara spesifik meniadakan perantara, mengurangi biaya operasional penjualan, menpermudah pengiriman, dan penerimaan pembayaran secara online. Hasil pengujian memperlihatkan proses digitisasi penjualan memiliki verifikasi yang akurat mengenai sistem navigasi, pendataan isi keranjang belanja, mudah menelusuri pemrosesan data pemesanan, dan konfirmasi penerimaan pembayaran. Kata kunci: sistem penjualan online, metode RAD, unified modeling language.
Appropriate Sets of Criteria for Innovation Adoption of IS Security in Organizations Kosasi, Sandy; Vedyanto, Vedyanto; Dewa Ayu Eka Yuliani, I
Proceeding of the Electrical Engineering Computer Science and Informatics Vol 5: EECSI 2018
Publisher : IAES Indonesia Section

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (252.072 KB) | DOI: 10.11591/eecsi.v5.1586

Abstract

Determining sets of criteria and alternatives becoming main priorities is essential to guarantee the success of innovation adoption of Information System (IS) security. The goal of this research was to select and determine important entities as representation of each criterion for managers in making decisions of innovation adoption of IS security. This research applied Technology-Organization-Environment (TOE) Framework, and Human-Organization-Technology-Fit (HOT-Fit) Model to map relative importance variables of criteria and alternatives. AHP Approach was applied for computation simulation to determine priorities of criteria and alternatives. Results show that a principal criterion is manpower of organizations. The eigen factor score is 4.398. Moreover, alternatives covering complexity, financial resources, intensity of competition, and CIO innovativeness have these respective eigen factors scores: 4.326, 9.307, 4.376, and 4.545.
Boosting E-Service Quality through IT Service Management of Online Stores Kosasi, Sandy; Vedyanto, Vedyanto; Yuliani, I Dewa Ayu Eka
Proceeding of the Electrical Engineering Computer Science and Informatics Vol 6: EECSI 2019
Publisher : IAES Indonesia Section

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/eecsi.v6.1967

Abstract

The intention of conducting such the research was to evaluate mediating roles of IT service management on information system success model and IT governance, further boosting E-service quality. A method combining convergent triangulation and an explanatory, follow-up design was implemented. The population engaged middle-up online stores that have marketed products online in five-year time in West Kalimantan. Questionnaires were completed by 99 out of 112 managers. Quantitative analysis was performed through SEMPLS. In-depth interviews and FGDs with 5 key informants, however, yielded data used for qualitative analysis. Results conclusively reveal that information system success model is insignificant for E-service quality despite direct, positive influences gained. In other words, the business success of online stores has no reliance on this type of model. The focus should be on IT governance reinforcing IT service management. The fact is supported by qualitative findings emphasizing that such the governance is eminently influenced by information system success model and it is requisite to actualize IT service management for progressed E-service quality.
A Survey of the Latest IT Trends of Cloud Software-As-A-Service Kosasi, Sandy; Harsono, Alexander; Ayu Eka Yuliani, I Dewa
Proceeding of the Electrical Engineering Computer Science and Informatics Vol 1: EECSI 2014
Publisher : IAES Indonesia Section

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1609.047 KB) | DOI: 10.11591/eecsi.v1.325

Abstract

Software-as-a-service (SaaS) is an increasingly popular IT model and has become an IT trends. Yet, research on this topic is still rare in Indonesia. The purpose of this paper is to examine the latest IT trends of Cloud SaaS system using surveys and interviews as a research method to obtain data from 130 companies. Data was analyzed using descriptive statistics approach to measure the IT trends. Findings showed the willingness to consider traditional on-premise systems steadily decreased, whereas over the same time frame, the willingness to consider Cloud SaaS systems steadily increased. This study provides managers and academia with a critical insight into the latest IT trends Cloud computing and SaaS and contributes toward IT solutions.
Evaluation of Maturity Level of E-Procurement Application Systems Kosasi, Sandy; Yuliani, I Dewa Ayu Eka; Vedyanto, Vedyanto
Proceeding of the Electrical Engineering Computer Science and Informatics Vol 2: EECSI 2015
Publisher : IAES Indonesia Section

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (574.963 KB) | DOI: 10.11591/eecsi.v2.788

Abstract

The availability of service levels and informationtechnology governance supports immensely influences theperformance and competitiveness of the companies. The value ofthe maturity level of the information technology governance isgoing to affect the simplicity and the smoothness of punctuallyobtaining relevant and accurate information in the process ofmanagerial decision making. This research aims to cognise thematurity level and provides recommendations of the model ofinformation technology governance, particularly the electronicapplication system of procurement at DS (Deliver and Support)Domain through the use of COBIT 4.1 Framework. The result ofthis research reflects that the lowest value of maturity level goesto DS4 (Ensure Continuous Service) Process, i.e. 1.750. Theinformation technology governance of DS4 possesses theconnection between the control objective inputs comprising PO2,PO9, AI2, AI4, and DS1, and the control objective outputsconsisting of PO9, DS1, DS8, DS9, DS11, and ME1. To be moreeffective in reaching the third maturity level (i.e. defined process)with the rounding index of 2.50, processes linked to DS4 arerequired to build a relationship with the third party as theinformation service provider with a fine quality, to monitor theservice delivery through verification, and to ensure sustainableconformity and compliance.
Enhancing Online Business Marketing to Expand Market Shares through IT Governance Kosasi, Sandy; Vedyanto, Vedyanto; Yuliani, I Dewa Ayu Eka
Proceeding of the Electrical Engineering Computer Science and Informatics Vol 4: EECSI 2017
Publisher : IAES Indonesia Section

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (367.967 KB) | DOI: 10.11591/eecsi.v4.1037

Abstract

Online business marketing applied to expand market shares is inextricably connected with availability and reliability of IT governance. This model of marketing covers activities and transactions with a digital mechanism. This research included the sample of 30 MSME (Micro, Small, and Medium Enterprises) businesses of traditional and finished clothes originated in Pontianak City. Stratified sampling technique was applied. In addition, questionnaires with each process divided based upon the levels  were  in  use.  These  levels  were  served  by  using Guttman Scales. The aims of this research were to cognize gap values of maturity levels and propose a recent model of IT governance to reach expected maturity levels. Results show that the lowest values of maturity levels are at PO8 (2.336) and DS5 (2.560). Therefore, redefinition of information architectures, IT resources, quality management, estimation and management of IT risks, system improvement of IT infrastructure management, IT investment strategies, and communication are of great importance. A recommended model shows that PO8 is related to input control objectives PO1, PO10 and ME1 as well as output control objectives AI1, AI2, AI3, AI5, DS2, PO10, AI1, AI2, AI3, AI7, ALL, PO4, and AI6. Meanwhile, DS5 is associated with input control objectives PO2, PO3, PO9, AI2, and DS1 as well as output control objectives DS8, DS7, ME1, AI6, PO9, and DS11.
Perbandingan Metode Pengujian Teori TAM Pada Penerimaan Teknologi E-Money di Pontianak Wingdes, Irawan; Kosasi, Sandy; Yuliani, I Dewa Ayu Eka
JSINBIS (Jurnal Sistem Informasi Bisnis) Vol 11, No 1 (2021): Volume 11 Nomor 1 Tahun 2021
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21456/vol11iss1pp26-33

Abstract

As a researcher, one could analyze Technology Acceptance Model (TAM) by utilizing several methods. Such methods are summated scales regression, factor analysis score regression, covariance-based SEM, and PLS-based SEM. However, there exists less effort to compare the difference in estimates of these methods in a single dataset. The differing estimates could therefore lead to type I statistical errors. This research purpose was to compare these methods objectively with a single dataset. The dataset tested was derived from e-money research in Pontianak, with 280 data collected at refueling stations during May, June, July 2020. This research contributes to proofing how method choices will produce a differing interpretation even though tested on the same dataset. Summated scale regression and PLS-based SEM produced similar estimation results but differed from factor analysis score regression and covariance-based SEM. Further testing implies that the different estimates are due to the elimination of indicators, which is method-specific. Therefore, method justification, completeness of research report, and research context are crucial for accounting limitation of the method chosen. PLS-based SEM was a suitable method for data utilized with 50,3% variability in usefulness, 58% variability in intention to use is accounted for from the research model.  
SISTEM INFORMASI PEMESANAN DENGAN PENERAPAN KONSEP ELECTRONIC CUSTOMER RELATION MANAGEMENT BERBASIS WEB I Dewa Ayu Eka Yuliani; Susanti Margaretha Kuway
CCIT Journal Vol 10 No 1 (2017): CCIT JOURNAL
Publisher : Universitas Raharja

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (748.067 KB) | DOI: 10.33050/ccit.v10i1.508

Abstract

Building customer loyalty at Multi Sport Pontianak requires corporations to create new, innovative, and differentiated products. Quality assurance is one of the most important aspect beside employing technology to provide better information to customers and also better before and after sales services. This research employs research and development method to design E-CRM with sequential Linear and Unified Modelling Language as tools for system modelling. Ordering information system design with E-CRM helps store users to build better customer loyalty with uptodate information and promotion to targeted customer. By listening to customer, better customer loyalty will be achieved. E-crm provides better understanding of customers with its real time interaction during sales process. This feature enables corporations to build better products and services and in the end creates better customer loyalty.
Pemanfaatan Jquery Mobile Untuk Merancang Aplikasi Kinerja Salesman Gusti Syarifudin; I Dewa Ayu Eka Yuliani
SISFOTENIKA Vol 7, No 1 (2017): SISFOTENIKA
Publisher : STMIK PONTIANAK

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2039.75 KB) | DOI: 10.30700/jst.v7i1.136

Abstract

Penelitian ini bertujuan untuk membangun aplikasi kinerja salesman yang menggunakan mobile device dengan framework JQuery mobile yang mempermudah proses pencatatan orderan, pengecekan stok dan mengontrol sistem kinerja salesman. Penelitian ini, menggunakan metode research and development sebagai bentuk penelitian. Teknik pengumpulan data yang digunakan dalam penelitian ini adalah wawancara, observasi, serta studi dokumentasi. Pemodelan sistem menggunakan unified modeling language, sedangkan metode perancangan aplikasi menggunakan agile software development method dengan pendekatan extreme programming. Untuk membangun web mobile menggunakan bahasa pemrograman PHP (hypertext preprocessor) dengan framework JQuery mobile dan database MySQL. Penelitian ini menghasilkan fitur login salesman, fitur indent, fitur pengontrol kinerja salesman dan menampilkan laporan penjualan secara periode tertentu yang dapat diakses dari perangkat mobile salesman.