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All Journal IKRAITH-INFORMATIKA CCIT (Creative Communication and Innovative Technology) Journal JISICOM (Journal of Information System, Infomatics and Computing) Journal of Information System, Applied, Management, Accounting and Research TERANG : Jurnal Pengabdian Pada Masyarakat Menerangi Negeri International Journal of Engineering, Science and Information Technology Jurnal Manajemen Informatika Jayakarta Tridharmadimas: Jurnal Pengabdian Kepada Masyarakat Jayakarta J-Com (Journal of Computer) International Journal of Informatics, Economics, Managements and Science (IJIEMS) Journal of Engineering, Technology and Computing (JETCom) Literasi: Jurnal Pengabdian Masyarakat dan Inovasi
Syahrizal Dwi Putra
Universitas Esa Unggul
Astronomy Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Neuroscience Physics Social Sciences Transportation Other

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Journal : Journal of Engineering, Technology and Computing (JETCom)

 1 
Design And Development Of Web-Based Helpdesk Merchant Electronic Data Capture (Edc) System At Mall Balekota Laras Rachmawati Laras; Syahrizal Dwi Putra
Journal of Engineering, Technology and Computing (JETCom) Vol. 1 No. 2 (2022): Journal JETCom : July 2022
Publisher : Yayasan Bina Internusa Mabarindo

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Abstract

Perbankan telah lama menjalankan transaksi layanan-layanannya melalui electronic channel seperti ATM, EDC, mobile banking, dan internet banking. Dengan adanya pandemic virus covid19 ini banyak pembayaran di merchant yang harus dilakukan tanpa kontak fisik yaitu salah satu cara dengan cara menggunakan mesin EDC. Mesin EDC itu sendiri adalah sebuah alat penerima pembayaran yang dapat menghubungkan antar rekening bank. Mesin ini sendiri diterbitkan oleh perbankan dan dapat terkoneksikan dengan server perbankan.Semakin meningkatnya pengunaan mesin EDC semakin banyak juga kendala yang dialami merchant. Dalam penanganan permasalahan EDC yang ada saat ini masih dilakukan melalui call center pusat Bank itu sendiri dan melalui beberapa tahapan serta waktu. sehingga para merchant yang memiliki EDC pada merchant mengaku kesulitan saat mengalami masalah pada EDC, sehingga sering kali mengganggu. Selain itu, masalah yang lain terhadap pelayanan Bank adalah tidak melakukan training kepada para merchant yang menggunakan EDC sehingga apabila terjadi masalah harus melakukan telepon ke call center, sering kali para merchant tidak mendapatkan solusi terhadap permasalahan yang dihadapinya serta proses penanganan yang berhari-hari. Maka dari disini saya akan merancang Helpdek Merchant berbasis web menggunakan bahasa pemrograman PHP dengan database MySQL supaya merchant semakin mudah melaporkan secara langsung kerusakan yang terjadi pada mesin EDC. Helpdesk Merchant itu sendiri adalah sebuah layanan yang disediakan oleh bisnis atau organisasi untuk melayani berbagai aktivitas dukungan pelanggan.
Mobile-based employee presence application development at PT.visionet International data Aulia Alfina Rahmadanti; Syahrizal Dwi Putra
Journal of Engineering, Technology and Computing (JETCom) Vol. 1 No. 2 (2022): Journal JETCom : July 2022
Publisher : Yayasan Bina Internusa Mabarindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2017.308 KB)

Abstract

Employees are one of the most important assets for the company. With employee satisfaction with the company, it is possible for employees to provide the best for the company. Attendance attendance is an important role in every job where attendance is one of the main supports that can support and motivate every work activity carried out in it. Currently the company PT. Visionet Data Internasional is still running the attendance system using manual attendance, namely by using manual paper. This can result in several errors starting from data collection and calculation of attendance hours, hours out, to information not coming in, this has an impact on the relatively long time in the process of calculating attendance recapitulation from employees, as well as the form of attendance reports made in the form of hard copies. can cause errors in data recording, complicate the data search process and it can be feared that there will be loss of employee attendance data. By using the Mobile Application, employees only need attendance via smartphone. In this study, the method used is the waterfall method using Unified Modeling Language (UML) modeling. Then this application is designed using Android Studio and MYSQL. This application is designed with the aim of making it easier for employees to take attendance.
Co-Authors Ade Lita Ahmad Kurtubi Andi Yulianto Andrew Pratama Aulia Alfina Rahmadanti Diah Aryani Fajar Hanggara Pratama Gina Hapsari Arifin Habibullah Akbar Hani Dewi Ariessanti Laras Rachmawati Laras M Bahrul Ulum Malabay Malabay Maylida Izattul Wardah Muhamad Bahrul Ulum Noviandi Noviandi Patriot Nusa Popong Setyawati Rachmawaty Haroen Rohmat Indra Borman Sabar Sukarno shine pintor siolemba patiro Tulus Pribadi Verdi Yasin