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Journal : JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI

Analisis Tata Kelola Aplikasi Presensi Karyawan (COBIT 4.1 Domain Monitoring and Evaluate) Elia Juniarti Simbolon; Hanna Prillysca Chernovita; Melkior N.N. Sitokdana
JATISI (Jurnal Teknik Informatika dan Sistem Informasi) Vol 8 No 2 (2021): JATISI (Jurnal Teknik Informatika dan Sistem Informasi)
Publisher : Lembaga Penelitian dan Pengabdian pada Masyarakat (LPPM) STMIK Global Informatika MDP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35957/jatisi.v8i2.902

Abstract

Unit Pelayanan Pendapatan Daerah (UPPD) Kota Salatiga adalah Instansi pemerintah, bertugas dalam penerimaan pendapatan daerah melalui pengoordinasian dan pemungutan pajak, retribusi, bagi hasil pajak, dan lainya. Peninjauan kelayakan sistem informasi merupakan cara melindungi data dari penyalahgunaan informasi. Karena itu diperlukan pengukuran proses pada aplikasi pendukung kerja, untuk mengukur kelayakan serta mencapai tujuan bisnis instansi. Penelitian menggunakan Kerangka kerja COBIT 4.1 melalui Domain Monitoring and Evaluate (ME), kemudian tingkat kematangan melalui maturity level dan GAP. Dalam domain ME pada COBIT 4.1 terdapat 4 kontrol yakni, ME1 (Monitor and Evaluate IT Performance), ME2 (Monitor and Evaluate Internal Control), ME3 (Obtain Independent Assurance), dan ME4 (Provide IT Governance). Penelitian difokuskan pada proses manajemen , pengelolaan pengendalian internal serta berjalan atau tidak suatu peraturan. Hasil penelitian didapatkan melalui observasi, wawancara dan kuesioner. Pada hasil implementasi, framework ME pada tingkat Defined Process, diketahui maturity level memiliki rata-rata 3,8 dengan expected level tingkat 4 yaitu managed and measurable, serta memiliki nilai GAP sebesar 0,2. Hasil maturity level, subdomain nilai tertinggi pada ME4 yakni 3,92 yang berada pada level Defined Process dan sudomain nilai terendah pada ME1 dengan nilai 3,59 yang berada pada level Defined Process. Diharapkan penelitian ini dapat menjadi tolak ukur untuk kemajuan instansi kedepannya.
Analisis Incident Management E-Court Pada Pengadilan Negeri Salatiga Menggunakan Framework ITIL V4 Jessica Adelila Ayuh; Hanna Prillysca Chernovita
JATISI (Jurnal Teknik Informatika dan Sistem Informasi) Vol 8 No 2 (2021): JATISI (Jurnal Teknik Informatika dan Sistem Informasi)
Publisher : Lembaga Penelitian dan Pengabdian pada Masyarakat (LPPM) STMIK Global Informatika MDP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35957/jatisi.v8i2.901

Abstract

In the IS IT organization is the most important part in service activities and smooth business operational activities, PN Salatiga uses the E-Court application from the Supreme Court which functions as a community service forum for case handling, namely case registration (e-filing), online advance payment (e -Payment), electronic summons (e-Summons) and electronic trials (e-Litigation). at Salatiga District Court in handling that still do not use the references used to manage disasters, so the settlement process does not run optimally. If there is an E-Court incident, it will have an impact on service satisfaction for users. This requires incident management with optimal management in accordance with incident standards. The framework used is ITIL V4 with the main components being a service value system and 4 dimensions, the fourth dimension is the value flow and the process which allows the value stream to have an overview for continuous improvement. The research method uses a qualitative approach that can make it easier to see the condition of incident management at Salatiga District Court. This study aims to see and see the handling of the Salatiga PN incident in the management of the ITIL V4 incident. Describe how incident handling is implemented with incident management at ITIL. Incident management SOPs prepared and can be used to support management services at the Salatiga District Court.
Analisis Manajemen Risiko TI pada DISKOMINFO Salatiga menggunakan Cobit5 dengan Domain APO12 Hesti Ani Novita Sari; Yani Rahardja; Hanna Prillysca Chernovita
JATISI (Jurnal Teknik Informatika dan Sistem Informasi) Vol 8 No 4 (2021): JATISI (Jurnal Teknik Informatika dan Sistem Informasi)
Publisher : Lembaga Penelitian dan Pengabdian pada Masyarakat (LPPM) STMIK Global Informatika MDP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35957/jatisi.v8i4.1089

Abstract

The Salatiga Communications and Information Office (DISKOMINFO) is one of the Salatiga City Government apparatus which has the task of managing the communication and information technology sector in the government to assist the mayor who refers to the Ministry of Communication and Information. Proper Information Technology risk management is needed to reduce risk. IT risks such as server down, virus on PC, damage or loss of data and so on. Seeing these problems, this study describes the analysis of IT risk management at DISKOMINFO using the COBIT 5 framework with the APO domain (Align, Plan, Organize) 12. The results of the study describe potentially detrimental risks and provide recommendations as solutions to reduce potential risks. losses that may arise.