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THE EFFECT OF APPLYING THE PRINCIPLES OF LEADERSHIP, EMPLOYEE INVOLVEMENT, AND CONTINUOUS IMPROVEMENT ON EMPLOYEE JOB SATISFACTION Prasanti, Aderia Putri; Damayanti, Nyoman Anita
Jurnal Administrasi Kesehatan Indonesia Vol 3, No 2 (2015)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (89.629 KB) | DOI: 10.20473/%J. Vol%V. No.%I. 2015. Hal.%P

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ABSTRACT Job satisfaction rate of Rumah Sakit Mata Undaan Surabaya (RSMU)’s employees increasedfrom 76,92% to 78,92% in 2012-2013. Unfortunately, in 2014 this rate decreased to 74,91%. The target set by management is 80%. Therefore, job satisfaction rate of RSMU’s employees has not reached the target. The aim of this study is to analyze the influence of leadership, employee involvement, and continuous improvement principle implementationtowards the job satisfaction of RSMU’s employees. This study used observational method with cross sectional design. The data was obtained through questionnaire with simple random sampling involving 90 employees as the sample of the research. The next step is analyzing the data analytically by using logistic regression test univariate (α=0,05) to examine the influence of leadership, employee involvement, and continuous improvement principle implementation towards the employee’s job satisfaction. The test result indicates that there are influences of two principles implementation towards the employee’s job satisfaction. Those principles, on the one hand, are leadership (sig=0,002) and continuous improvement (sig=0,006). On the other hand, the implementation of employee involvement does not affect the job satisfaction.Keywords :Employee job satisfaction, leadership, employee involvement, continuous improvement
TRAINING NEED ASSESMENT AT INDIVIDUAL TASK OF MEDICAL RECORD STAFF Budiyanti, Helda; Damayanti, Nyoman Anita
Jurnal Administrasi Kesehatan Indonesia Vol 3, No 1 (2015)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (83.737 KB) | DOI: 10.20473/jaki.v3i1.1491

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ABSTRACT             The increased number of complaint patient indicated performance gap of medical records officer. Training needs assessment was a systematically order of process to discover and identified the existence of a disparity performance caused by a lack of knowledge, attitude and skills in doing the work. Individual analysis identified a disparity between requirements of work to requirement an organization that owned by their respective employee. The purpose of this study was to develop a training needs medical records staff at Undaan Surabaya Eye Hospital,  based on the training needs assessment through individual analysis.This was a descriptive study, subject of research were medical record officers who works in Undaan Surabaya Eye Hospital. More that 56,00% was included in good category knowledge. The most medical records officers has 88% excellent working attitude, skilled officers medical records in conducted technical work related duties 77.78% good category, and softkills as a whole into the category of a good 49,5%. This study concluded be taken from this study was the training needs of medical record staff in Undaan Eye Hospital Surabaya generally was training on knowledge and skill of management medical records. Keywords :individual analysis, medical record staff, training need assessment
Individual-Level Factors Associated with Quality of Life among TB Patients Dhian Satya Rachmawati; Nursalam Nursalam; Rachmat Hargono; Mochammad Amin; Nyoman Anita Damayanti
Indian Journal of Forensic Medicine & Toxicology Vol. 15 No. 3 (2021): Indian Journal of Forensic Medicine & Toxicology
Publisher : Institute of Medico-legal Publications Pvt Ltd

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37506/ijfmt.v15i3.15735

Abstract

Background: Due to the high incidence of tuberculosis (TB) in Indonesia, evaluating important factors of the TB patients’ quality of life is crucial. Individual-level factors play an essential role in enabling TB patients to manage their perceived needs and treatments to sustain the Quality of Life (QoL). Yet little is known about the relationships between individual-level factors and the QOL of TB patients in Indonesia. This study aimed to evaluate the association between individual-level factors (physical health, emotional state, social support, spirituality) and quality of life in TB patients. Methods: A cross-sectional study was conducted using a simple random sampling strategy, 73 TB patients were chosen based on their availability during data collection, and consent to participate in the study. The data were collected from a community sample of Surabaya City, East Java, Indonesia. In the present study, the following instruments were used: Early Warning Score System (EWSS), Depression Anxiety Stress Scale (DASS)-21, MOS Social Support Survey-14, Daily Spiritual Experience Scale (DSES), and the World Health Organization Quality of Life (WHO-QoL). Spearman’s rank correlation coefficient was used to discover the association between variables. Results and Discussions: The results showed that there were significant relationships between physical health (p = 0.037), emotional state (p = 0.04), social support, spirituality and QoL (p = 0.001). Conclusion:In conclusion, individual-level factors associated with TB patients’ quality of life: physical health, emotional state, social support, and spirituality.
The Intention for Providing Exclusive Breastfeeding Associated from Self-Leadership and Psychological Capital of Mother Fauziyatun Nisa; Nyoman Anita Damayanti; Fendy Suhariadi; Fritria Dwi Anggraini; Siska Nurul Abidah
Indian Journal of Forensic Medicine & Toxicology Vol. 15 No. 3 (2021): Indian Journal of Forensic Medicine & Toxicology
Publisher : Institute of Medico-legal Publications Pvt Ltd

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37506/ijfmt.v15i3.15758

Abstract

Intention is a crucial for influencing a mother’s decision to breastfeeding. With the high breastfeeding intentions, mothers can help achieve the government program, namely exclusive breastfeeding for 6 months, with seeing the importance of influencing mother’s behavior in breastfeeding, it is necessary to study the mother’s intention to provide exclusive breastfeeding. This research was conducted in the city of Surabaya with the researcher’s consideration, there are still many mothers who do not provide exclusively breastfeeding, so the achievement of exclusive breastfeeding in the city of Surabaya still not fulfill the target. The purpose of this research is to examine the intention to provide exclusive breastfeeding in terms of selfleadership and psychological capital of mothers in the city of Surabaya. This research used a quantities approach with observational research and was classified as a cross sectional. The sample of this research were pregnant women of 108 respondents. The independent variables of this research were education, attitude, age, occupation, parity, knowledge, breastfeeding self-efficacy, self-leadership, psychological capital, and family support. Whereas, the dependent variable is the mother’s intention to provide exclusive breastfeeding. The research was obtained through a questionnaire. This research used a logistic regression test with the purpose to identify the factors that influencing between the independent variable on the dependent variable. The results showed that the factors that influenced the intention to provide exclusive breastfeeding were psychological capital (Sig: 0.000, B = 4.255), self-leadership (sig = 0.015, B = 3.482), breastfeeding selfefficacy (sig = 0.004, B = 5.627) and family support (sig = 0.041, B = 2.142). The conclusion is mother’s ability to lead herself, has an important role in the paradigm and psychological capital of mother’s in their behavior, one of the intentions to provide exclusive breastfeeding behavior. Consequently, it is imperative for mother to have strong self-leadership as well as a mother’s psychological capital in intending to do something and realizing that intention in a real action.
Pengaruh Pelaksanaan Akreditasi Puskesmas terhadap Kepuasan Pasien Ratna Dwi Wulandari; Ilham Akhsanu Ridho; S. Supriyanto; M. Bagus Qomaruddin; Nyoman Anita Damayanti; Agung Dwi Laksono; Alida Nella Fedelina Rassa
Media Kesehatan Masyarakat Indonesia Vol. 15 No. 3: SEPTEMBER 2019
Publisher : Faculty of Public Health, Hasanuddin University, Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (284.892 KB) | DOI: 10.30597/mkmi.v15i3.6195

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Since the enactment of the National Health Insurance (JKN) policy, all Primary Health Care in Indonesiamust follow accreditation. Through accreditation, it is expected that the quality of Primary Health Care serviceswill increase, one of which can be seen from the increase in patient satisfaction. This study was conducted toanalyze the effect of accreditation on patient satisfaction. The study was conducted on 90 Primary Health Carepatients who had visited the Primary Health Care before and after accreditation. Data retrieval has been donecrossectionally. The paired-sample T test was conducted to see the significance of differences in satisfactionscores before and after accreditation. The results showed that there were significant differences in satisfactionscores between before and after accreditation for the dimensions of responsiveness, credibility, competence,communication, security, access, courtesy, understanding customer and tangibles. In the reliability dimensionno significant differences were found. While specifically for the cutomer understanding dimension there was adecrease in satisfaction scores after accreditation. Therefore, it is important for Primary Health Care to improvetheir service systems, especially related to fulfilling service promises that have been set as quality objectives.Dissemination of information to the public must be improved, so that the public becomes aware of the existence ofprograms run by the Primary Health Care, such as accreditation.
Factors Shaping Uptake of Antenatal Care in Surabaya Municipality, Indonesia: A Qualitative Study Lisa Jones; Nyoman Anita Damayanti; Nicola Wiseman; Neil Harris
Jurnal Kesehatan Masyarakat Nasional Vol 16, No 3 (2021): Volume 16, Issue 3, August 2021
Publisher : Faculty of Public Health Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (57.3 KB) | DOI: 10.21109/kesmas.v16i3.4849

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Five focus group discussions (FGDs) with 61 pregnant women were conducted in June and July 2019 at primary health care (PHC) services within five urban areas of Surabaya, Indonesia. In addition, five semi-structured interviews with five midwives were carried out to explore the experiences of pregnant women accessing Antenatal Care (ANC) and the factors shaping uptake of ANC services. Data were audio-recorded, transcribed, and translated into English, and analyzed using thematic analysis. Findings from focus group discussions suggested that fears of negative diagnosis before initial ANC appointment and personal beliefs and myths surrounding pregnancy may delay uptake of ANC. Further, the influence of husbands, family, and friends and long waiting times with overcrowding leading to limited seating shaped timely access and return visits. In addition, feeling comfortable with the quality of the service and receiving a friendly service from the practitioners assisted women in feeling comfortable to return. Finally, midwives acknowledged feeling afraid of being referred to a hospital if deemed a high-risk pregnancy-shaped return ANC visits. The findings highlighted several factors needing to be addressed to increase the promptness of first ANC visits and ensure return visits to achieve great ANC coverage.
Analisis Beban Kerja Tenaga Kesehatan di Puskesmas Pacarkeling Surabaya Eska Distia Permatasari; Nyoman Anita Damayanti
Jurnal Manajemen Kesehatan Indonesia Vol 5, No 3 (2017): Desember 2017
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (28.107 KB) | DOI: 10.14710/jmki.5.3.2017.65-73

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Masalah beban kerja adalah masalah yang paling banyak dialami oleh sejumlah Puskesmas, termasuk di Puskesmas Pacarkeling Surabaya. Hasil survey pendahuluan menunjukkan bahwa 58,33%  tenaga kesehatan memiliki beban kerja yang berat atau tinggi. Pengakuan persepsi beban kerja tinggi yang tidak sebanding dengan kuantitas pekerjaan yang dilakukan oleh petugas kesehatan dapat mempengaruhi pengambilan keputusan yang salah ketika melakukan pengambilan keputusan dalam menyelesaikan masalah di Puskesmas. Untuk membuktikan bahwa masalah tingginya beban kerja ini bukan masalah subyektif saja, maka peneliti melakukan penelitian yang bertujuan untuk mengetahui kategori beban kerja obyektif setiap tenaga kesehatan yaitu dokter, bidan, dan perawat di Puskesmas Pacarkeling Surabaya. Penelitian ini merupakan penelitian deskriptif kuantitatif. Sampel penelitian adalah dokter, bidan, dan perawat di Puskesmas Pacarkeling Surabaya. Analisis beban kerja dilakukan dengan menggunakan metode time and motion study. Hasli penelitian menunjukkan bahwa seluruh seluruh tenaga medis, kebidanan, dan keperawatan di Puskesmas Pacarkeling Surabaya memiliki kategori beban kerja underload dengan rata-rata pelaksanaan waktu kerja produktif 69,46% setiap harinya. Sehingga hasil pengukuran beban kerja obyektif memang diperlukan agar masalah beban kerja subyektif dapat diselesaikan dengan pengambilan keputusan yang tepat.
Pengaruh Quality of Work Life Terhadap Keterlibatan Kerja Karyawan Farouk Ilmid Davik; Ernawaty Ernawaty; Nyoman Anita Damayanti
Jurnal Manajemen Kesehatan Indonesia Vol 5, No 3 (2017): Desember 2017
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (28.107 KB) | DOI: 10.14710/jmki.5.3.2017.74-85

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Quality of Work Life (QWL) merupakan persepsi tentang keamanan, kepuasan, dan kemampuan untuk berkembang yang dirasakan karyawan dalam melakukan pekerjaan. QWL dapat mempengaruhi keterlibatan kerja karyawan. Rumah Sakit Mata Undaan Surabaya memiliki tingkat keterlibatan kerja karyawan rendah sebesar 65,46% pada Maret 2017. Penelitian ini bertujuan untuk menganalisis pengaruh QWL terhadap keterlibatan kerja karyawan di Rumah Sakit Mata Undaan Surabaya. Penelitian ini merupakan jenis penelitian observasional dengan rancang bangun cross sectional. Pengumpulan data dilaksanakan dengan membagikan 2 macam kuesioner. Sampel dalam penelitian ini berjumlah 62 karyawan tetap berdasarkan hasil perhitungan menggunakan rumus simple random sampling. Analisis pengaruh QWL terhadap keterlibatan kerja karyawan menggunakan uji regresi logistik univariat. Hasil pengukuran QWL di Rumah Sakit Mata Undaan adalah kategori cukup sebesar 58,1%. Tingkat keterlibatan kerja karyawan tergolong dalam kategori cukup sebesar 88,7%. Hasil uji regresi logistik menunjukkan bahwa terdapat pengaruh QWL terhadap keterlibatan kerja karyawan dengan signifikansi sebesar 0,000456. Hasil uji pengaruh komponen QWL terhadap keterlibatan kerja antara lain pengawasan (sig=0,0002), tunjangan (sig=0,000002), dan desain kerja (sig=0,000007). Tunjangan yang memiliki pengaruh paling kuat terhadap keterlibatan kerja. Kondisi kerja tidak berpengaruh terhadap keterlibatan kerja karyawan. Kesimpulan dalam penelitian ini adalah QWL memberikan pengaruh terhadap keterlibatan kerja. Upaya yang dapat dilakukan untuk meningkatkan keterlibatan kerja karyawan adalah pihak manajemen Rumah Sakit Mata Undaan Surabaya lebih memperhatikan pengawasan terhadap karyawan, tunjangan yang seimbang, desain kerja yang jelas, memberikan reward bagi karyawan yang kinerjanya baik dan sanksi bagi karyawan yang kinerjanya kurang. Kata Kunci: desain kerja, keterlibatan kerja, kondisi kerja, pengawasan, tunjangan, quality of work life
SERVICE CONVENIENCE UPT RUMAH SAKIT MATA MASYARAKAT JAWA TIMUR Selly Apriyanti; Nyoman Anita Damayanti
The Indonesian Journal of Public Health Vol. 12 No. 2 (2017): The Indonesian Journal Of Public Health
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (388.1 KB) | DOI: 10.20473/ijph.v12i2.2017.263-275

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Patient satisfaction is one of the most important thing for a hospital because  patient satisfaction is one of indicators which is assessed in hospital minimum service standards. One of the factors that can affect p atient satisfaction on a service is s ervice convenience, which means patient perception about time and effort related to purchase or use of services offered. The aim of this research was to analyze  service convenience of UPT RSMM Jawa Timur which consists of decision convenience, access convenience, transaction convenience, benefit convenience, and postbenefit convenience. This research was a descriptive research with cross sectional design. The sample was calculated by Lemeshow formula (1991), that is equal to 72 patients and taken by accidental sampling. Data were collected through questionnaires submitted through interviews. The results showed that the majority of respondents have good assessment of the decision convenience, benefit convenience, and postbenefit convenience. However, it has poor assessment of access convenience and transaction convenience. Therefore, UPT RSMM Jawa Timur needs to pay attention to access convenience and transaction convenience by maximizing the use of Electronic Data Capture machine in conducting payment transactions, adding signboard or billboard placed in strategic place to give information about location of UPT RSMM Jawa Timur, and consider to provide a home stay facility for out-of-town patients.
READINESS TO CHANGE IN JEMURSARI ISLAMIC HOSPITAL IN CHANGE TO BE A EDUCATIONAL HOSPITAL Rina Dwi Novita; Nyoman Anita Damayanti
The Indonesian Journal of Public Health Vol. 15 No. 1 (2020): THE INDONESIAN JOURNAL OF PUBLIC HEALTH
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1150.386 KB) | DOI: 10.20473/ijph.v15i1.2020.81-92

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ABSTRACTSurabaya Islamic Hospital Foundation is preparing Jemursari Islamic Hospital to become an educational hospital bacause University of Nahdlatul Ulama Surabaya as a medical institution is required to have at least one primary educational hospital. Jemursari Islamic Hospital  has conducted self assessment related to the readiness to become educational hospital in 2017 and resulted in a total value of 88.34%. This research aims to describe the readiness to change at the Islamic Hospital Jemursari in the change into an educational hospital. This research was conducted at Islamic Hospital of Jemursari in period of October 2017-July 2018. This research is descriptive research because it describes readiness to change at Jemursari Islamic Hospital in the change to become educational hospital without any statistical calculation. This research is a quantitative research using cross-sectional method. Sampling method with proportional random sampling technique to get sample of 88 people spread in all work units at Jemursari Islamic Hospital. Data collection using questionnaires readiness guide for readiness assessment consisting of five indicators namely communication, sponsorship, stakeholder, readiness, and training. The results showed that the indicator of communication at Jemusari Islamic Hospital has the lowest average value (4.32) and has a slightly ready level. The stakeholder indicator has the highest average score (5.06) and has a ready level. In addition, indicators of sponsorship, readiness, and training have a ready level. In conclusion, based on these five indicators, most respondents (87,23%) at Jemursari Islamic Hospital are ready to change from non-educational hospital to educational hospital. The advice given is to improve communication related to the change into an educational hospital, so that all indicators become ready. Keywords: hospital, educational hospital, readiness to change