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All Journal Jurnal Administrasi Kesehatan Indonesia
Nyoman Anita Damayanti
Departemen Administrasi dan Kebijakan Kesehatan Fakultas Kesehatan Masyarakat, Universitas Airlangga, Surabaya
Health Professions

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THE EFFECT OF APPLYING THE PRINCIPLES OF LEADERSHIP, EMPLOYEE INVOLVEMENT, AND CONTINUOUS IMPROVEMENT ON EMPLOYEE JOB SATISFACTION Prasanti, Aderia Putri; Damayanti, Nyoman Anita
Jurnal Administrasi Kesehatan Indonesia Vol 3, No 2 (2015)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (89.629 KB) | DOI: 10.20473/%J. Vol%V. No.%I. 2015. Hal.%P

Abstract

ABSTRACT Job satisfaction rate of Rumah Sakit Mata Undaan Surabaya (RSMU)’s employees increasedfrom 76,92% to 78,92% in 2012-2013. Unfortunately, in 2014 this rate decreased to 74,91%. The target set by management is 80%. Therefore, job satisfaction rate of RSMU’s employees has not reached the target. The aim of this study is to analyze the influence of leadership, employee involvement, and continuous improvement principle implementationtowards the job satisfaction of RSMU’s employees. This study used observational method with cross sectional design. The data was obtained through questionnaire with simple random sampling involving 90 employees as the sample of the research. The next step is analyzing the data analytically by using logistic regression test univariate (α=0,05) to examine the influence of leadership, employee involvement, and continuous improvement principle implementation towards the employee’s job satisfaction. The test result indicates that there are influences of two principles implementation towards the employee’s job satisfaction. Those principles, on the one hand, are leadership (sig=0,002) and continuous improvement (sig=0,006). On the other hand, the implementation of employee involvement does not affect the job satisfaction.Keywords :Employee job satisfaction, leadership, employee involvement, continuous improvement
TRAINING NEED ASSESMENT AT INDIVIDUAL TASK OF MEDICAL RECORD STAFF Budiyanti, Helda; Damayanti, Nyoman Anita
Jurnal Administrasi Kesehatan Indonesia Vol 3, No 1 (2015)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (83.737 KB) | DOI: 10.20473/jaki.v3i1.1491

Abstract

ABSTRACT             The increased number of complaint patient indicated performance gap of medical records officer. Training needs assessment was a systematically order of process to discover and identified the existence of a disparity performance caused by a lack of knowledge, attitude and skills in doing the work. Individual analysis identified a disparity between requirements of work to requirement an organization that owned by their respective employee. The purpose of this study was to develop a training needs medical records staff at Undaan Surabaya Eye Hospital,  based on the training needs assessment through individual analysis.This was a descriptive study, subject of research were medical record officers who works in Undaan Surabaya Eye Hospital. More that 56,00% was included in good category knowledge. The most medical records officers has 88% excellent working attitude, skilled officers medical records in conducted technical work related duties 77.78% good category, and softkills as a whole into the category of a good 49,5%. This study concluded be taken from this study was the training needs of medical record staff in Undaan Eye Hospital Surabaya generally was training on knowledge and skill of management medical records. Keywords :individual analysis, medical record staff, training need assessment
Co-Authors Aderia Putri Prasanti, Aderia Putri Helda Budiyanti, Helda