S. Pantja Djati
Petra Christian University, Surabaya-Indonesia

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Journal : Jurnal Widya Manajemen

Pengaruh Desentralisasi dan Karakteristik Informasi Akuntansi Manajemen terhadap Kinerja Manajerial Wuryani, Eni; Djati, S. Pantja
Jurnal Widya Manajemen & Akuntansi Vol 7, No 2 (2007)
Publisher : Fakutas Ekonomi Unika Widya Mandala Surabaya

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Abstract

Business emulation facing by the company progressively tightens, require lo improve the efficiency and effectiveness of managerial performance. Existence of decentralization and characteristic of accounting information management the best can improve the managerial performance. This research check the influence decentralize and characteristic of accounting information management to managerial performance.
Pengaruh Organizational Citizenship Behavior terhadap Persepsi Kualitas Karyawan dan Dampaknya pada Kepercayaan Konsumen Bidang Jasa di Surabaya Djati, S. Pantja
Jurnal Widya Manajemen & Akuntansi Vol 5, No 2 (2005)
Publisher : Fakutas Ekonomi Unika Widya Mandala Surabaya

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Abstract

The core of service activities lying on the value delivery, therefore emplyoee-consumer encounters needs an extra attention. Employee are company' integral part so its behavior will affect the whole service process.
Pengaruh Kesan Kualitas Layanan, Harga, dan Kepuasan Mahasiswa PTS terhadap Minat Mereferensikan Kampusnya Djati, S. Pantja; Darmawan, Didit
Jurnal Widya Manajemen & Akuntansi Vol 4, No 2 (2004)
Publisher : Fakutas Ekonomi Unika Widya Mandala Surabaya

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Abstract

Organization have to take advantage of every opportunity in order to develop better relationships with customers, specially in competitive environments. The favorable impact of perceived service quality is generally explained by satisfaction and word of mouth behavior. This study will be focused on the effect of perceived service quality to customer satisfaction and intension to reference. Price variable would have the same role as perceived service quality variable. Universities offered those essensial things.