Articles
<![CDATA[Application of ANNs and Dynamic Modeling for SMEs ]]>
<![CDATA[Gunawan, Agus]]>
<![CDATA[ Jurnal Administrasi Bisnis Vol 8, No 1 (2012) ]]>
Publisher : <![CDATA[Business Administration Study Program - Universitas Katolik Parahyangan ]]>
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<![CDATA[Indonesian SMEs Garment Manufacturers (ISGMs) has become the main contributorto Indonesiaâs Gross Domestic Product for the last ten years. At the same time, theState Minister for Cooperatives and SMEs received many reports on the discontinuedof the ISGMs. Currently, the ISGM managers have lack of management capabilities.This study focus on the use of artificial neural networks (ANNs) that is capableof interpreting the results of financial statements analysis (FSA). ANNs rules areencoded implicitly using an algorithm for automatic learning. Furthermore, the studyalso will investigate how to support the ISGMs by using pattern recognition in dy-namic modelling (DM). The combination of ANNs and DM may support the ISGMsin (1) analysing the firmâs performance, (2) interpreting the results of FSA, and (3)providing a simulation on what will happen if something occurred in the business.Keywords: financial statement analysis, ANNs, dynamic modelling, business,garment, SMEs]]>
<![CDATA[Parahyangan Catholic University Relationship Management Pilot Project At FISIP-UNPAR ]]>
<![CDATA[Gunawan, Agus]]>
<![CDATA[ Jurnal Administrasi Bisnis Vol 4, No 1 (2008) ]]>
Publisher : <![CDATA[Business Administration Study Program - Universitas Katolik Parahyangan ]]>
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<![CDATA[Considering that relations with the students is really important as one of the approachesto get its competitive advantages, a university must knows exactly eachof the students so the universityâs staffs can interact, communicate and fulfill thestudents needs personally. In order to maximize the effort, the university must use itsstudentsâ database supported with information technology to create customer knowledgecompetence. To make the adequate CRM function with risk management fromthe beginning to reduce the risks which can be came up, the university must havecustomer mapping, employee commitment and re-organization.Keywords: Customer Relationship Management, Knowledge Management, RiskManagement]]>
<![CDATA[What can be learned from a Knowledge-intensive System? ]]>
<![CDATA[Gunawan, Agus]]>;
<![CDATA[Wahdan, Mohamed A.]]>;
<![CDATA[Herik, H. Jaap van den]]>;
<![CDATA[Kornarius, Yoke Pribadi]]>
<![CDATA[ Jurnal Administrasi Bisnis Vol 7, No 2 (2011) ]]>
Publisher : <![CDATA[Business Administration Study Program - Universitas Katolik Parahyangan ]]>
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<![CDATA[The paper aims at describing what can be learned from a Knowledge-intensive Sys-tem (KIS) by a manager of an Indonesian SME Garment Manufacturer (ISGM).For this purpose, we use the system LIA (Leading to Information Access). LIA isa system that (1) handles financial related transactions, (2) processes them accordingto Indonesian accounting standard procedures, and (3) gives the interpretation of theprocess results to the financial analysis. By learning from the interpretation of thecompanyâs historical data, an ownerâs understanding of critical financial factors ingarment industry may increase and let the company flourish.Keywords: Knowledge-intensive System, Financial Analysis, Learning Process,Indonesia SME Garment Manufacturers, Business Administration]]>
<![CDATA[Customized Packaging Support System Hotel ]]>
<![CDATA[Pribadi, Yoke]]>;
<![CDATA[Gunawan, Agus]]>;
<![CDATA[Caroline, Angela]]>;
<![CDATA[Adrian, Jeff]]>;
<![CDATA[Devina, Sheryl]]>
<![CDATA[ Jurnal Administrasi Bisnis Vol 12, No 2 (2016) ]]>
Publisher : <![CDATA[Business Administration Study Program - Universitas Katolik Parahyangan ]]>
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<![CDATA[Advances in technology are causing transport becomes cheaper and government support to promote tourism has positive impact in the hospitality business, even in West Java, there are around 1,649 registered hotels. Various hotels are competing in various forms of strategies. One strategy used is rife customer intimacy strategy in the form of packages that provide customized according to the preferences of the target customer.Research type is qualitative that use five hotel as samples. Data collected through interviews, FGD (Focus Group Discussion), and evaluation of the Standard Operating Procedures and systems used by the hotel. Analyze data using MIT 90s Framework and BPMN (Business Process Modeling and Notation) to determine the systems needed by the hotel as well as describe the proposed system of this research.This research focuses on designing information systems that can support hotel in offering customized packages. Keywords : Information System, Customer Packages ]]>
<![CDATA[Analytical Customer Relationship Management untuk Restoran ]]>
<![CDATA[Gunawan, Agus]]>;
<![CDATA[Kornalius, Yoke Pribadi]]>;
<![CDATA[Athuri, Asdi Aulia]]>;
<![CDATA[Gunawan, Theresia]]>;
<![CDATA[Chandra, Ivan]]>;
<![CDATA[Elisabeth, Elisabeth]]>;
<![CDATA[Anggara, Patra]]>
<![CDATA[ Research Report - Humanities and Social Science Vol 1 (2014) ]]>
Publisher : <![CDATA[Research Report - Humanities and Social Science ]]>
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<![CDATA[Bisnis restoran merupakan suatu bisnis yang cukup kompetitif. Dewasa ini, persaingan dalam bisnis ini bukan hanya berdasarkan rasa dan tampilan dari produk (makanan atau minuman) yang ditawarkan, tetapi juga berdasarkan keunikan konsep yang membangun keunggulan tersendiri dari restoran tersebut di mata konsumen. Dengan keunggulan tersebut, restoran berharap untuk dapat menarik konsumen untuk menjadi pelanggan. Untuk mencapai tujuan ini, salah satu pendekatan yang sering digunakan adalah Customer Relationship Management (CRM).Tantangan yang muncul adalah bagaimana menyusun suatu CRM yang dapat membantu restoran untuk menganalisa proses bisnisnya, termasuk menganalisa bagaimana perilaku pelanggan. Dengan hasil analisa yang mendalam, pramusaji dan kasir dari restoran dapat mempunyai peluang yang lebih besar dalam menciptakan hubungan emosional yang positifdengan pelangan. Analisa seperti ini tidak dihasilkan oleh operational CRM yang sudah umum diimplementasikan dalam bisnis restoran. Pertanyaan yang muncul adalah bagaimana membangun suatu analytical CRM yang mampu menjawab kebutuhan para pelaku di bisnis restoran.Penelitian ini bersifat eksploratif dengan menggunakan kombinasi data kualitatif dan kuantitatif. Studi kasus terhadap tiga restoran menjadi dasar dari penelitian ini. Dengan menggunakan kombinasi pendekatan wawancara, studi dokumen, observasi, dan kuesioner, formula CRM yang sesuai dengan karakteristik restoran dan konsumen di Indonesia diharapkan dapat dihasilkan. Penelitian ini mengusulkan konsep analytical CRM untuk diterapkan di ketiga restoran tersebut. Adapun tujuan penerapan analytical CRM adalah agar pebisnis dapat mendapatkan hasil yang lebih optimal dalam menerapkan CRM.   ]]>
<![CDATA[Parahyangan Catholic University Relationship Management Pilot Project At FISIP-UNPAR ]]>
<![CDATA[Agus Gunawan]]>
<![CDATA[ Jurnal Administrasi Bisnis Vol. 4 No. 1 (2008) ]]>
Publisher : <![CDATA[Business Administration Department - Universitas Katolik Parahyangan ]]>
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DOI: 10.26593/jab.v4i1.359.%p
<![CDATA[Considering that relations with the students is really important as one of the approachesto get its competitive advantages, a university must knows exactly eachof the students so the university’s staffs can interact, communicate and fulfill thestudents needs personally. In order to maximize the effort, the university must use itsstudents’ database supported with information technology to create customer knowledgecompetence. To make the adequate CRM function with risk management fromthe beginning to reduce the risks which can be came up, the university must havecustomer mapping, employee commitment and re-organization.Keywords: Customer Relationship Management, Knowledge Management, RiskManagement]]>
<![CDATA[What can be learned from a Knowledge-intensive System? ]]>
<![CDATA[Agus Gunawan]]>;
<![CDATA[Mohamed A. Wahdan]]>;
<![CDATA[H. Jaap van den Herik]]>;
<![CDATA[Yoke Pribadi Kornarius]]>
<![CDATA[ Jurnal Administrasi Bisnis Vol. 7 No. 2 (2011) ]]>
Publisher : <![CDATA[Business Administration Department - Universitas Katolik Parahyangan ]]>
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DOI: 10.26593/jab.v7i2.413.%p
<![CDATA[The paper aims at describing what can be learned from a Knowledge-intensive Sys-tem (KIS) by a manager of an Indonesian SME Garment Manufacturer (ISGM).For this purpose, we use the system LIA (Leading to Information Access). LIA isa system that (1) handles financial related transactions, (2) processes them accordingto Indonesian accounting standard procedures, and (3) gives the interpretation of theprocess results to the financial analysis. By learning from the interpretation of thecompany’s historical data, an owner’s understanding of critical financial factors ingarment industry may increase and let the company flourish.Keywords: Knowledge-intensive System, Financial Analysis, Learning Process,Indonesia SME Garment Manufacturers, Business Administration]]>
<![CDATA[Application of ANNs and Dynamic Modeling for SMEs ]]>
<![CDATA[Agus Gunawan]]>
<![CDATA[ Jurnal Administrasi Bisnis Vol. 8 No. 1 (2012) ]]>
Publisher : <![CDATA[Business Administration Department - Universitas Katolik Parahyangan ]]>
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DOI: 10.26593/jab.v8i1.415.%p
<![CDATA[Indonesian SMEs Garment Manufacturers (ISGMs) has become the main contributorto Indonesia’s Gross Domestic Product for the last ten years. At the same time, theState Minister for Cooperatives and SMEs received many reports on the discontinuedof the ISGMs. Currently, the ISGM managers have lack of management capabilities.This study focus on the use of artificial neural networks (ANNs) that is capableof interpreting the results of financial statements analysis (FSA). ANNs rules areencoded implicitly using an algorithm for automatic learning. Furthermore, the studyalso will investigate how to support the ISGMs by using pattern recognition in dy-namic modelling (DM). The combination of ANNs and DM may support the ISGMsin (1) analysing the firm’s performance, (2) interpreting the results of FSA, and (3)providing a simulation on what will happen if something occurred in the business.Keywords: financial statement analysis, ANNs, dynamic modelling, business,garment, SMEs]]>
<![CDATA[Customized Packaging Support System Hotel ]]>
<![CDATA[Yoke Pribadi]]>;
<![CDATA[Agus Gunawan]]>;
<![CDATA[Angela Caroline]]>;
<![CDATA[Jeff Adrian]]>;
<![CDATA[Sheryl Devina]]>
<![CDATA[ Jurnal Administrasi Bisnis Vol. 12 No. 2 (2016) ]]>
Publisher : <![CDATA[Business Administration Department - Universitas Katolik Parahyangan ]]>
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DOI: 10.26593/jab.v12i2.2368.%p
<![CDATA[Advances in technology are causing transport becomes cheaper and government support to promote tourism has positive impact in the hospitality business, even in West Java, there are around 1,649 registered hotels. Various hotels are competing in various forms of strategies. One strategy used is rife customer intimacy strategy in the form of packages that provide customized according to the preferences of the target customer.Research type is qualitative that use five hotel as samples. Data collected through interviews, FGD (Focus Group Discussion), and evaluation of the Standard Operating Procedures and systems used by the hotel. Analyze data using MIT 90's Framework and BPMN (Business Process Modeling and Notation) to determine the systems needed by the hotel as well as describe the proposed system of this research.This research focuses on designing information systems that can support hotel in offering customized packages. Keywords : Information System, Customer Packages]]>
<![CDATA[Upaya Meningkatkan Knowledge Sharing Intention di Industri Manufaktur ]]>
<![CDATA[Vincencia Lourine]]>;
<![CDATA[Agus Gunawan]]>;
<![CDATA[Yoke Pribadi Kornarius]]>;
<![CDATA[Angela Caroline]]>
<![CDATA[ Jurnal Pendidikan dan Konseling (JPDK) Vol. 4 No. 3 (2022): Jurnal Pendidikan dan Konseling ]]>
Publisher : <![CDATA[Universitas Pahlawan Tuanku Tambusai ]]>
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DOI: 10.31004/jpdk.v4i3.4404
<![CDATA[Industri manufaktur sudah sangat berkontribusi pada pendapatan negara dan terus bertumbuh walaupun berada ditengah pandemi Covid-19. Melihat pertumbuhan tersebut, pemerintah berencana untuk mempercepat pertumbuhan di industri manufaktur dengan menguatkan teknologi yang digunakan. Penggunaan teknologi juga dipengaruhi oleh kondisi pandemic Covid-19 dimana sebagian pegawai harus bekerja dari rumah. Perubahan kondisi tersebut mempengaruhi pegawai dalam membagikan pengetahuannya melalui dokumen resmi yang dimana bukanlah keahlian mereka. Penelitian ini bertujuan untuk mengetahui pengaruh dari ITI terhadap KSI dalam industri manufaktur dengan adanya pengaruh dari pandemic Covid-19, serta melihat bagaimana upaya manager mengoptimalkan kinerja perusahaan dalam meningkatkan KSI dengan menggunakan ITI. Penelitian ini berjenis explanatory yang bertujuan untuk menunjukkan hubungan dan pengaruh antara dua variable yaitu ITI dan KSI. Penelitian ini menggunakan metode survey pada 146 responden dan Focus Group Discussion (FGD) bersama 8 pakar industri manufaktur. Hasil penelitian ini menunjukkan hubungan yang cukup berarti antara ITI dan KSI yaitu sebesar 0,559. Disamping itu, ITI berpengaruh secara positif terhadap KSI sebesar 31,3%. Bersamaan dengan hal tersebut, manajer harus memperhatikan pentingnya prosedur dan database dalam perusahaan, sehingga tidak hanya terfokus dalam penyediaan dan pembelian device saja. Kata Kunci : Infrastruktur Teknologi Informasi, Knowledge Sharing Intention, Manufaktur.]]>
