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Journal : COVIT

PENYULUHAN TENTANG PERILAKU ASERTIF PERAWAT DALAM MEMBERIKAN PELAYANAN KEPERAWATAN DENGAN TINGKAT KEPUASAN PASIEN DI RUMAH SAKIT BENGKULU Dian Dwiana Maydinar; Fatimah Nuraini Sasmita Nuraini Sasmita; Getha Parera
COVIT (Community Service of Health) Vol. 1 No. 2 (2021): SEPTEMBER 2021
Publisher : Universitas Pahlawan Tuanku Tambusai

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Abstract

Patient satisfaction is one form of the quality of hospital services where the better the service provided to patients, the better the quality of service at the hospital. One way to increase patient satisfaction is to communicate assertively. The purpose of this counseling activity is to add insight and knowledge for nurses and to increase nurses' awareness about the application of assertive behavior in providing services. This activity begins by asking questions about knowledge about nurses' assertive behavior in providing nursing services. Followed by giving material using power point and giving leaflets. The result of this activity is that there is an increase in knowledge about nursing assertive behavior by as much as 90%. This activity is the first step to increase knowledge to carry out the daily work of nurses. Keywords: Counseling, Assertive Behavior
PENYULUHAN TENTANG PENCEGAHAN PENULARAN COVID – 19 DI KOTA BENGKULU Dian Dwiana Maydinar; Loren Juksen; Vellyza Colin; Rafidaini Sazarni Ratiyun
COVIT (Community Service of Health) Vol. 1 No. 1 (2021): MARET 2021
Publisher : Universitas Pahlawan Tuanku Tambusai

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Abstract

COVID-19 can spread from person to person especially when an infected person is in close contact with other people. One of the efforts to break the chain of spread of COVID-19 is to prevent COVID-19 which requires understanding and knowledge and good and correct behavior from all elements including nurses. The purpose of this counseling activity is to add insight and knowledge for nurses and can increase nurse awareness to carry out prevention and self-protection efforts as well as carry out health protocols during the COVID-19 pandemic. This activity was carried out at the Bengkulu City Health Center. This activity began by asking questions about knowledge about COVID-19. Followed by giving material using power point and giving leaflets. The result of this activity was an increase in knowledge about COVID-19 by 90%. This activity is the first step to increase knowledge to carry out daily life. Keywords: Counseling, Prevention of COVID-19