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Journal : INVENTORY : Industrial Vocational E-Journal On Agroindustry

Pengendalian Kualitas Proses Pengemasan Gula Karung Menggunakan Metode Statistical Process Control (SPC) Rizaldi Sardani; Devi Faradila; Suci Oktri Viarani M; Eko Supriadi
INVENTORY: Industrial Vocational E-Journal On Agroindustry Vol 1, No 1 (2020): Published in June 2020
Publisher : Politeknik ATI Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52759/inventory.v1i1.19

Abstract

Quality is a benchmark to determine the level of good and bad of a product. The level of quality of a product will affect customer satisfaction, hence, to produce high quality products, it is necessary for a company to have a quality control process. Quality control is a process that aims to maintain the quality of products and services that have been promised to consumers. In this study, quality control is carried out in the sugar packaging process. Where in the sugar packaging process found the resulting product has a poor quality, defective and not in accordance with specifications. This study uses the Statistical Process Control (SPC) method which aims to determine the causes of defective products with the intention that the packaging process can further minimize the level of product defects. The SPC method is a statistical analysis technique with seven statistical tools or seven tools. Based on the results of the study it can be seen that the cause of product damage / defects in the product packaging process is caused by three types of damage namely damage due to conveyor (38.17%), damage due to machine pinched (35.82%), and damage due to loose seams (26,00%) This type of damage can be caused by human error and other factors such as engine condition, engine cleanliness and the monitoring process. Proposed improvements recommended for the company are to provide training to employees, make clear work instructions, conduct periodic maintenance for the machines used, supervise all work areas, and carry out quality control for every acceptance of raw materials.
Pengukuran Kepuasan Pengguna Website Politeknik ATI Padang Berdasarkan Persepsi Pengguna Internal Rizaldi Sardani; Demi Ramadian; Wahyu Fitrianda Mufti; Suci Oktri Viarani M
INVENTORY: Industrial Vocational E-Journal On Agroindustry Vol 2, No 2 (2021): Published in December 2021
Publisher : Politeknik ATI Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52759/inventory.v2i2.61

Abstract

Website is an important part of any organization namely in the government, business, health and education sectors. In the world of higher education, website can be used to disseminate information related to campus life as well as a medium for promoting the existence of the campus to the outside world. As a higher education institution, Polytechnic ATI Padang own a website which is used to display various information about campus academic activities. In its management, the level of user satisfaction of the website of Polytechnic ATI Padang has never been measured. The Webqual 4.0 method used in this study aims to measure the satisfaction of internal website users by looking at the dimensions of Usability, Information Quality, Interaction Quality and Customer Satisfaction. Measurements performed by using a questionnaire instrument with Likert scale then calculated with the help of SPSS software. The results obtained that the independent variables, namely Usability, Information Quality, Interaction Quality have an influence on the dependent variable Customer Satisfaction of 70.1% and there are still 29.9% of other independent variables that can affect the dependent variable Customer Satisfaction. Furthermore, based on the results of the calculation of the satisfaction level with Likert scale, it was found that the variables of Usability, Information Quality, Interaction Quality and Customer Satisfaction received a satisfied interpretation, so it can be concluded that the Polytechnic ATI Padang website provides good service to its users.