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All Journal Journal of Telematics and Informatics Media Pustakawan Jurnal Nasional Teknik Elektro dan Teknologi Informasi Journal of Information Systems for Public Health
Eko Nugroho
Universitas Gadjah Mada
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Energy Engineering Health Professions Library & Information Science Medicine & Pharmacology Public Health

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A Model of Electronic Document Management System for Limited Partnership Faiqunisa Faiqunisa; Eko Nugroho; Paulus Insap Santosa
Journal of Telematics and Informatics Vol 1, No 2: September 2013
Publisher : Universitas Islam Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (356.219 KB) | DOI: 10.12928/jti.v1i2.78-88

Abstract

Both types of documents, electronic and non-electronic are a major component supporting activities.  In addition to the documents, communications capabilities to employees and managers effectively with other stakeholders are one of the important key achievements of organizational goals.  LP. XYZ is one of the Consultants in the field of Information Technology, but the storage and management of electronic documents and archives themselves carried on a server without a management information system, so that records and electronic documents have not been properly managed. This study makes modeling system includes document management of process models, data models and interface models to suit the needs of the LP. XYZ administration in organizing activities, such as enterprise document management, web content management, project management and communication management of work, so the management information system may be supporting the business activities and operations of LP. XYZ.
Kajian Terhadap Situs Katalog Legal Data Center (LDC) Perpustakaan Hukum UGM Ikhwan Arief; Andi Priyana; Eko Nugroho
Media Pustakawan Vol 19, No 3 (2012): September
Publisher : Perpustakaan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1091.62 KB)

Abstract

Abstrak Penelitian ini bertujuan untuk mendapatkan hasil penilaian terhadap kegunaan (usability) situs katalog LDC sebagai sarana temu kembali data/informasi penelitian di bidang hukum di Perpustakaan Hukum UGM. Penelitian dilakukan dengan menggunakan metode survei menggunakan kuesioner terhadap 100 pengguna aktif fasilitas situs katalog LDC. Untuk mendapatkan pendapat pengguna terhadap situs katalog LDC peneliti menggunakan konsep usability menggunakan standar ISO 9241 yang meliputi 3 variabel usability effectiviness, efficiency dan satisfaction dan variabel terikat usability. Alasan menggunakan standar dikarenakan standar ini memiliki seperangkat variabel penilaian yang relevan untuk mengkaji keberadaan situs katalog LDC FH UGM. Hasil penelitain ini menunjukan tingkat usability yang tinggi penggunaan situs katalog LDC FH UGM.
Penyusunan Tata Kelola Audit E-Procurement Instansi Pemerintah Rendra Papang Eko Noor Sancoyo; Eko Nugroho
Jurnal Nasional Teknik Elektro dan Teknologi Informasi Vol 2 No 3: Agustus 2013
Publisher : Departemen Teknik Elektro dan Teknologi Informasi, Fakultas Teknik, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (704.364 KB)

Abstract

E-procurement is a new electronic procurement system which implemented by governmental departments. It is expected to reduce irregularities in governmental procurement that can lead to loss of financial state. The way to ensure that eprocurement aligned with the development goals is audit. Audit needs an audit program which help auditors to conduct their audit procedures. Today, an e-procurement audit program for governmental departments is not available. This research designs an audit program for governmental e-procurement based on COBIT 5 activities. These activities are used to determine the audit scopes. The respondents who choose COBIT 5 activities are the LPSE team at Provinsi Banten and the Audit Board of the Republic of Indonesia auditors. The result of this study shows that the e-procurement audit program consists of the audit scope, audit objectives, and activities in planning, implementation, and completion. The audit scope, audit objectives, and activities in implementation are concluded based on COBIT 5 fifteen process that selected by respondents. Planning and completion activities are determined based on audit program literature.
Evaluasi Penerapan Sistem Informasi Manajemen Kepegawaian (SIMPEG) di Pemerintah Kota Bogor Raden Kodarisman; Eko Nugroho
Jurnal Nasional Teknik Elektro dan Teknologi Informasi Vol 2 No 2: Mei 2013
Publisher : Departemen Teknik Elektro dan Teknologi Informasi, Fakultas Teknik, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (254.441 KB)

Abstract

SIMPEG is an integrated totality comprisingm rocessing device includes collection, procedures, processing power, and software; storage devices include data center and data bank and communication devices interconnected, dependent, and mutually determine the framework of the provision of information in the field of personnel.This research was to evaluate the implementation of Sistem Informasi Manajemen Kepegawaian (SIMPEG). This research implements information systems model developed [1]. This research was used to test whether the system quality, information quality, and quality service have influence toward the system use and user satisfaction, and also to test whether the system use, user satisfaction dan structure organization have positive influence on net benefits.This research used 60 respondents from SIMPEG users. Data was taken by respondens filled the questionnaires and measured with a Likert scale. Data is analysized by Structural Equation Modelling (SEM) and using software SMARTPLS. Test indicates that system quality and service quality has influence on system usage and user satisfaction, while users satisfaction and organizational has influence on the net benefit (level of significant α = 0.05).
Evaluasi Kualitas Layanan Billing Information System Rumah Sakit dengan Metode ServQual (Studi Kasus Pada RSUD Dr. Murdjani Sampit Kabupaten Kotawaringin Timur Provinsi Kalimantan Tengah) Abertun Sagit Sahay; Eko Nugroho; Wing Wahyu Winarno
Jurnal Nasional Teknik Elektro dan Teknologi Informasi Vol 2 No 1: Februari 2013
Publisher : Departemen Teknik Elektro dan Teknologi Informasi, Fakultas Teknik, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (713.002 KB)

Abstract

To meet customer satisfaction, organizations must figure out what customers want. Customer satisfaction is one of the factors or of the measure of success for any development and implementation of information systems in an organization. Dr. Murdjani Hospital of Sampit, Kota Waringin Timur Regency of Central Kalimantan Province develops and implements a Billing Information System service which integrates all service activities into a system that records all financial transactions. By performing this measurement, the hospital can figure out every single aspect of the service needing special attention for the purpose of improvement, and all parties are satisfied with the services provided. Evaluation of quality of Billing Information System service of Dr. Murjani Hospital using ServQual method has 5 (five) dimensions of customer satisfaction that includes tangible, reliability, responsiveness, assurance and empathy. The results are the 5 (five) dimensions each of which affects significantly customer satisfaction, and they are reliability tangible, assurance, empathy and responsiveness.
Implementasi ITIL® V3 Framework pada Perancangan Aplikasi Service Desk Management Berorientasi User3 Budiyono; Eko Nugroho; Wing Wahyu Winarno
Jurnal Nasional Teknik Elektro dan Teknologi Informasi Vol 1 No 2: Mei 2012
Publisher : Departemen Teknik Elektro dan Teknologi Informasi, Fakultas Teknik, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (769.521 KB)

Abstract

Information Technology Infrastructure Library (ITIL) provides a range of processes models and best practice functions as a guide in the alignment of IT and business process. Service Desk is the main function in ITIL to manage and handle all Incidents and Request from users of IT services. One of the main problems encountered in the implementation of Service Desk is the fact that some users are requesting IT services without following the procedure, they ask for help directly to IT personel. This study attempts to minimize those problems by designing Service Desk application using User Centered Design method. Users are expected to be able to use this application with ease and without constraints, thus leading to an increase in the active role of users in the Service Desk. This research was conducted in the PT. Bakrie Telecom Tbk. Application design on this research was done using WSDM (Web Site Design Method). Application design was tested based on three aspects, Navigation Quality testing, Navigation testing using a Test-Case, and testing user response through a survey. The test results prove that the overall design of Service Desk applications built using User Centered Design method have a better usability, making it more attractive to users and is expected to increase the participation of users in the Service Desk.
Purwarupa Arsitektur E-government Berbasis Service Oriented Architecture Pantjawati Sudarmaningtyas; Lukito Edi Nugroho; Eko Nugroho
Jurnal Nasional Teknik Elektro dan Teknologi Informasi Vol 1 No 2: Mei 2012
Publisher : Departemen Teknik Elektro dan Teknologi Informasi, Fakultas Teknik, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (64.503 KB)

Abstract

E-government (e-gov) classified into four levels, the first is information publication through the website, second is interaction between society and government. The third is transactions between the community and government and the fourth is integration of all government offices. Service Oriented Architecture (SOA) is framework that has properties of loosely coupled, highly interoperable, reusable, and interoperability. It has potential connecting diversity of platforms without make changes to the application and the database that already exists. Currently Sidoarjo has e-gov first level and most depart-ment/agency already has applications and databases, but it can’t communicate with each other because of diversity of appli-cations/platforms. The study aims build prototype of e-gov third level by increasing cohesion between services and the interope-rability of data/applications. The research used Shared Service Life Cycle (SSLC) method, consists of business process identi-fication, analysis, design and development, and evaluation. The study produced a prototype e-gov third level SOA-based that has cohesion between services and the interoperability of data/appli-cations.
Pengembangan Prototype Sistem Informasi Customer Relationship Management di STIKES Husada Borneo Banjarbaru Rina Gunarti; Eko Nugroho; Guardian Yoki Sanjaya
Jurnal Sistem Informasi Kesehatan Masyarakat Vol 1, No 3 (2016)
Publisher : Minat Sistem Informasi Manajemen Kesehatan Fakultas Kedokteran UGM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jisph.6833

Abstract

Latar belakang: Stikes Husada Borneo (SHB) merupakan salah satu institusi pendidikan yang memberikan pelayanan kepada publik, untuk itu SHB dituntut untuk memberikan pelayanan yang baik dan harus selalu menjaga kualitas pelayanan. Kualitas pelayanan yang baik haruslah dikelola secara professional, terutama dalam pengelolaan informasi yang terkait dengan customer. Salah satu sarana untuk mengakomodasi pengelolaan data customer adalah dengan menggunakan sistem informasi Customer Relationship Management (CRM). Dengan adanya sistem informasi CRM ini diharapakan dapat membantu perolehan informasi yang diperlukan para customer SHB menjadi mudah dan cepat sesuai dengan harapan dan kebutuhan para customer serta menjembatani komunikasi antara SHB dan customer. Adapun tujuan penelitian ini adalah mengembangkan prototype sistem informasi CRM, melakukan uji coba dan evaluasi sistem informasi CRM yang telah dirancang.Metode penelitian: Jenis penelitian ini adalah penelitian penelitian kualitatif dengan rancangan action research, menggunakan pendekatan prototyping untuk pengembangan sistem.Hasil Penelitian: Prototype sistem informasi CRM ini dirancang dengan memperhatikan kebutuhan pengguna. Sistem informasi CRM ini memungkinkan customer bisa memperoleh informasi dengan mudah dan sesuai dengan dan kebutuhan para customer. Selain itu sistem juga memberikan fasilitas komunikasi antara pihak SHB dengan customer.Kesimpulan: Sistem informasi CRM ini dapat menjembati komunikasi antara customer dan SHB melalui forum dan chatting, serta sistem dapat menampilkan data mahasiswa berdasarkan sekolah asal mahasiswa ataupun sesuai kebutuhan dengan memanfaatkan fasilitas searching.
Co-Authors Abertun Sagit Sahay Andi Priyana Budiyono Faiqunisa Faiqunisa Guardian Yoki Sanjaya Ikhwan Arief Lukito Edi Nugroho Pantjawati Sudarmaningtyas Paulus Insap Santosa Raden Kodarisman Rendra Papang Eko Noor Sancoyo Rina Gunarti