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Journal : Adbis : Jurnal Administrasi dan Bisnis

PENGARUH MANAJEMEN WAKTU TERHADAP PRODUKTIVITAS KERJA DI PT TELKOM WILAYAH TELEKOMUNIKASI JATIM SELATAN MALANG Siti Nurbaya; Yosi Afandi; Tri Istining Wardani
Adbis: Jurnal Administrasi dan Bisnis Vol 13, No 2 (2019): JURNAL ADMINISTRASI DAN BISNIS 2019
Publisher : Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/j-adbis.v13i2.78

Abstract

The purpose of this study was to analyze the Effect of Time Management on Work Productivity in PT Telkom Regional Telecommunication in South Jatim Malang. This study uses observations, and questionnaires as data collection techniques and uses the Nonprobability Sampling method with certain sampling techniques (Purposive Samples). The number of samples in this study were 54 employees of the Customer Service and Human Resources (HR) Division. This research is a descriptive statistical research with tests carried out were the validity and reliability of the questionnaire distributed. The results of linear analysis show the Adjusted R Square value of 0.351, meaning that the percentage contribution of the influence of time management variables on work productivity is 35.1%. While the remaining 64.9% is influenced by other variables not discussed in this study.
VENDOR-CAPACITY, PERCEIVED-FAMILIARITY, PERCEIVED-REPUTATION, DAN PERSONAL-VALUES SEBAGAI FAKTOR PEMBEDA PADA KELOMPOK KONSUMEN BAGI TERCAPAINYA ONLINE CUSTOMERS’ TRUST (STUDI PADA PENGGUNA LAZADA DI INDONESIA) Yosi Afandi; Musthofa Hadi; Rizky Kurniawan Murtiyanto
Adbis: Jurnal Administrasi dan Bisnis Vol 11, No 2 (2017): Jurnal Administrasi dan Bisnis 2017
Publisher : Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/j-adbis.v11i2.33

Abstract

The objectives are (1). Find the determinant variables that discriminate the consumers’ group on trusting or not to the online-transactions, among the dependent variables which consist of vendor-capacity, perceived-familiarity, perceived-reputation, and personal values. (2). Find the most differing variable from those determinant variables found, and (3). Find the effective strategy to overcoming the e-trust barriers in Indonesian Lazada user. The data collected from 85 samples of Indonesians that experiencing the e-commerce transactions. Many questioners were spread by mailed and also direct spreading to meet the data quota. The data analysis that used were Discriminant Analysis and Crosstab Analisis. Result of this study show that from four predicting variables, there are only two variables that determinant the consumers’ choise to trust or not to the online-transactions; vendor-capacity and perceived-familiarity,- which has significant influence for this case. The consumers’ perceived-familiarity was found as the most influencing variables that could discriminate the trust of the customers to online-transactions. So, the vendors’ strategy should be held to educate the customer and maximizing the customers’ relationship programs, beside continous improvement of the vendors’ capacities as well.