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STRATEGI EXPERIENTIAL MARKETING DAN KUALITAS PELAYANAN DALAM MENJELASKAN KEPUASAN DAN LOYALITAS NASABAH PADA BANK SYARIAH MANDIRI SEMARANG Arif Afendi
SEGMEN Jurnal Manajemen dan Bisnis Vol 17, No 1 (2021): SEGMEN Jurnal Manajemen dan Bisnis
Publisher : FE Program Studi Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37729/sjmb.v17i1.6667

The purpose of this research is to test the effect of experiental marketing and service quality on customer satisfaction and customer loyalty. The type of research used is quantitative research using the Structural Equation Model (SEM) method. The data in this study was primary data with 100 respondents of mandiri syaria bank (BSM) Semarang. The results of this study show that there is a positive and significant effect of experiental marketing and servic quality on customer satisfaction. The effect of the service quality on customer loyalty is positive and significant. The effect of customer loyalty is positive and significant while the effect of experiental marketing to customer loyalty is positive but not significant.Keywords: experiental marketing, service quality, customer loyalty, customer satisfaction

ANALISIS PENGARUH STRUKTUR KEPEMILIKAN MANAJERIAL, KEBIJAKAN DIVIDEN, PROFITABILITAS DAN UKURAN PERUSAHAAN TERHADAP STRUKTUR MODAL PERUSAHAAN (Studi Di Bursa Efek Indonesia) Arif Afendi
SEGMEN Jurnal Manajemen dan Bisnis Vol 14, No 2 (2018): SEGMEN - Jurnal Manajemen dan Bisnis
Publisher : FE Program Studi Manajemen

The purpose of this research is to analyze the influence of managerial ownership,dividend policy, profitability and size of corporate on capital structure. This research is usingpurposive sampling method for taking samples based on the defined criteria. The sample are50 manufacturing company listed in Indonesian Stock Exchange (IDX) during 2012 to 2016resulting 250 observations. The data was analysis by using multiple linear regressionsanalysis. The result of the research shows that managerial ownership has positive andsignificant influence to capital structure, dividend policy has negative but not significantinfluence to capital structure, profitability has positive and significant influence to capitalstructure and size of corporate has positive and significant influence to capital structure.Keywords: managerial ownership, dividend policy, profitability, size and capital structure

PENGARUH VARIABEL MAKRO EKONOMI TERHADAP INDEKS SAHAM DI JAKARTA ISLAMIC INDEX (JII) (Periode 2012-2016) Arif Afendi
SEGMEN Jurnal Manajemen dan Bisnis Vol 13, No 2 (2017): SEGMEN - Jurnal Manajemen dan Bisnis
Publisher : FE Program Studi Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37729/sjmb.v13i2.3945

The purpose of this research is to analyze the influence of macroeconomicfactor includes inflation rates, Rupiah current exchange rate, interest rates of BankIndonesia, and the price of gold to the Syariah stock index which is Jakarta IslamicIndex (JII). The sample collection technique has been done by using purposivesampling. The samples are 60 JII Indexes from 2012 to 2016. The secondary datawhich has been done by using documentation method in the form of statistics data andindex summary of 2012-2016 periods which has been obtained from Bank Indonesia,Bloomberg and Indonesia Stock Exchange (IDX). The data was analysis by usingmultiple linear regressions analysis. The result of the research shows that :1. Theinflation rates has negative but not significant influence to the Jakarta Islamic Index(JII), 2. Rupiah current exchange has positive and significant influence to the JakartaIslamic Index (JII) , 3. The interest rates of Bank Indonesia has negative andsignificant influence to the Jakarta Islamic Index (JII), and 4. The price of gold haspositive and significant influence to the Jakarta Islamic Index (JII).Keywords: inflation rates, Rupiah current exchange rate, interest rates of BankIndonesia, the price of gold, and Jakarta Islamic Index (JII)

The effect of transfer funds to regions and village funds on human development index in districts of west java province in 2015-2018 Muhammad Afrizal Yusuf; Arif Afendi
Journal of Islamic Accounting and Finance Research Vol 2, No 2 (2020)
Publisher : Universitas Islam Negeri (UIN) Walisongo Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21580/jiafr.2020.2.2.6360

Purpose - This research aims to analyze the influence of the Revenue Sharing Fund, General Allocation Fund, Special Allocation Fund, and Village Fund on the level of Human Development Index in 18 Districts in West Java Province in 2015-2018.Method - The data used in this study were secondary. The Revenue Sharing Fund, General Allocation Fund, Special Allocation Fund, and Village Fund are obtained from the Central Government Financial Report from the Ministry of Finance. Meanwhile, the human development index data were obtained from the Central Bureau of Statistics (BPS). The data were analyzed using multiple linear regressions. Result - The results showed that the revenue sharing fund had a positive and significant effect on the Human Development Index, the general allocation fund had a negative and significant effect on the human development index, the special allocation fund had a positive but insignificant effect on the human development index, while the village fund had a negative and insignificant effect on the human development index.Implication - This study provides information that in the implementation of effective transfers of funds in the process of receiving or transferring funds from provinces to regions, certainty and clarity regarding expenditure burdens or authority is needed which is a prerequisite for the successful implementation of fiscal decentralization policies through fund transfers so that an increase in the human development index can be achieved.Originality - By using secondary data from a sample of districts and cities in West Java, this study illustrates how the influence of Transfer Funds to Regions and Village Funds in increasing the Human Development Index.

Pengaruh Variabel Makroekonomi Terhadap Jumlah Penerimaan Zakat di Badan Amil Zakat Nasional (Baznas) Pusat Tahun 2012 – 2016 Arif Afendi
Muqtasid: Jurnal Ekonomi dan Perbankan Syariah Vol 9, No 1 (2018): MUQTASID: Jurnal Ekonomi dan Perbankan Syariah
Publisher : IAIN Salatiga

AbstractThe purpose of this research is to examine the impact of macroeconomic factor includes inflation, rupiah exchange rate and gold price to the total amount of collected zakat in amil zakat nasional agency (Baznas). This research is a quantitative by using secondary data. The data used from Baznas, Bank of Indonesia and Bloomberg from 2012 until 2016. The data were analyzed by using multiple linear regressions. The result of the research shows that the inflation has negative and significant influence. It means, inflation increase caused the price of goods be rise and people reduced to pay zakat so total collected zakat will be less. Rupiah exchange rate has positive and significant influence, it’s mean, dollar increased to rupiah made people who had income in dollars will be rich and they will pay zakat so total collected zakat will be rise. While the gold price has negative influence, it’s mean, the rise in gold priced is usually influenced by increasing of inflation so the price of goods will be rise, to people who has fixed income will use their money to something useful so total collected zakat will be less.AbstrakTujuan dari penelitian ini adalah untuk menguji dampak faktor makroekonomi termasuk inflasi, nilai tukar rupiah dan harga emas terhadap total jumlah zakat yang dikumpulkan di lembaga amil zakat nasional (Baznas). Penelitian ini bersifat kuantitatif dengan menggunakan data sekunder. Data yang digunakan dari Baznas, Bank Indonesia dan Bloomberg dari tahun 2012 hingga 2016. Data dianalisis dengan menggunakan regresi linier berganda. Hasil penelitian menunjukkan bahwa inflasi memiliki pengaruh negatif dan signifikan. Artinya, kenaikan inflasi menyebabkan harga barang naik dan orang dikurangi untuk membayar zakat sehingga total zakat yang dikumpulkan akan berkurang. Nilai tukar rupiah memiliki pengaruh positif dan signifikan, artinya, dolar meningkat menjadi rupiah membuat orang yang memiliki pendapatan dalam dolar akan menjadi kaya dan mereka akan membayar zakat sehingga jumlah zakat yang dikumpulkan akan meningkat. Sementara harga emas memiliki pengaruh negatif, itu berarti, kenaikan harga emas biasanya dipengaruhi oleh peningkatan inflasi sehingga harga barang akan naik, untuk orang yang memiliki pendapatan tetap akan menggunakan uang mereka untuk sesuatu yang bermanfaat sehingga total zakat yang dikumpulkan akan berkurang

Digitalisasi Bisnis Dalam Islam : Determinasi Keputusan Pembelian Ulang Pengguna Market Place Shopee di Jawa Tengah Arif Afendi; Maltuf Fitri; Shovia Indah Firdiyanti
Jurnal Ilmiah Ekonomi Islam Vol 8, No 2 (2022): JIEI
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v8i2.4690

The purpose of this research is to test and analyze the influence of information quality, application design and service quality on user satisfaction and repurchase decisions. This research was quantitative with multiple linear regression. The data in this research was primary data with 145 marketplace shopee customers in Central Java. The sampling technique was non-probability sampling. The results show that the quality of information has a negative and not significant effect on user satisfaction. Application design and service quality have a positive and significant effect on user satisfaction. User satisfaction and service quality have a positive and significant effect on repurchase decisions. Information quality and application design have a positive and but not significant effect on repurchase decisions in the shopee marketplace. The results of the path analysis show that user satisfaction can mediate the influence between information quality, application design and service quality on repurchase decisions.

PERSON-ORGANIZATION FIT AND SPIRITUAL MOTIVATION IN EXPLAINING ORGANIZATIONAL COMMITMENT AND EMPLOYEE PERFORMANCE Arif Afendi; Syukur Fatah; Furqon Ahmad; mashilal mashilal
SEGMEN: Jurnal Manajemen dan Bisnis Vol 19, No 2 (2023): SEGMEN Jurnal Manajemen dan Bisnis
Publisher : FE Program Studi Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37729/sjmb.v19i2.8532

The purpose of this research is to test the effect of person-organization fit and spiritual motivation on organizational commitment and employee performance. The type of research used is quantitative research using the Structural Equation Model (SEM) method. The data in this study was primary data with 100 respondents from Walisongo State Islamic University Semarang. The results of this study show that there is a positive and significant effect of person-organization fit and spiritual motivation on organizational commitment. The effect of the organizational commitment to employee performance is positive and significant. while the effect of person-organization fit and spiritual motivation on employee performance is also positive and significant.

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