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All Journal Jurnal Ilmu Sosial dan Humaniora Jurnal Natapraja : Kajian Ilmu Administrasi Negara Jurnal Mamangan Jurnal Ilmiah Ilmu Pemerintahan Jurnal Surya Masyarakat Indonesian Journal of Economics, Social, and Humanities Ideas: Jurnal Pendidikan, Sosial dan Budaya Jurnal Surya Masyarakat Mamangan Social Science Journal
Herpita Wahyuni
Universitas Muhammadiyah Yogyakarta
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Journal : Jurnal%20Natapraja%20:%20Kajian%20Ilmu%20Administrasi%20Negara

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IMPLEMENTATION OF THE SMART CITY PROGRAM TO IMPROVE PUBLIC SERVICES IN SEMARANG CITY Herpita Wahyuni; Titin Purwaningsih; Nia Herlina
Natapraja Vol 9, No 2 (2021): Public Management
Publisher : Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/natapraja.v9i2.44162

Abstract

This study aims to determine the implementation of Semarang Smart City in improving public services. This study uses qualitative research methods sourced from various literature or literature studies in answering the research results. The findings found that Smart living with free WIFI service, an ambulance is available 24 hours a day. Smart living is responsive to various community reports, such as reports on water pumps that don't flow. Bright Environment successfully manages a harmonious, comfortable, and clean Environment by turning a slum village into a healthier and cleaner city. Smart mobility with the Bus Rapid Transit (BRT) service aims to provide an alternative mode of transportation that is reliable and safe for the citizens of Semarang City. The implementation of good governance is the existence of services starting from the management of children's birth certificates, death certificates, Electronic ID cards, and various other public services that provide convenience for the people of Semarang. Intelligent people develop formal education in schools and universities that are evenly distributed to citizens based on IT, such as the implementation of e-learning, providing internet access as a source of information, and free schools for elementary and junior high school students. An innovative Economy is realized through increasing access, equity, relevance, and quality of essential social services, improving the quality and competitiveness of the workforce, controlling the number and rate of population growth, and increasing citizen participation.
Co-Authors Akbar Nur Aziz Bhakti Gusti Walinegoro Danang Eko Prastya Jubba, Hasse Nia Herlina Sakir Sakir SURANTO, SURANTO Titin Purwaningsih Ulung Pribadi, Ulung Zuly Qodir