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All Journal Voteteknika (Vocational Teknik Elektronika dan Informatika) SEL Jurnal Penelitian Kesehatan IQRA`: Jurnal Ilmu Perpustakaan dan Informasi
Faridah Hanum
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Biochemistry, Genetics & Molecular Biology Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Health Professions Library & Information Science Medicine & Pharmacology Public Health Veterinary

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Journal : IQRA`: Jurnal Ilmu Perpustakaan dan Informasi

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Psikologi layanan terhadap pemustaka dan kualitas layanan prima Faridah Hanum
IQRA`: Jurnal Ilmu Perpustakaan dan Informasi (e-Journal) Vol 11, No 01 (2017)
Publisher : UIN Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/iqra.v11i01.796

Abstract

This article discusses about service psychology of users and quality of service excellence. Service or user psychology is a science that studies human behavior in the process of interaction work in service centers, that is between customers/ users and officers/ employees. Keywords: psychology, service, users
Co-Authors Legiman Slamet Noni Zakiah Nurhayati, Nurhayati T. Maulana Hidayatullah Titin Sriwahyuni Vonna Aulianshah