Setya Haksama
Departemen Administrasi dan Kebijakan Kesehatan Fakultas Kesehatan Masyarakat, Universitas Airlangga, Surabaya

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CORRELATION OF MIDWIFE’S COOPERATION, MOTIVATION, ATTITUDE AND PERFORMANCE ON ANTENATAL CARE Djunawan, Achmad; Haksama, Setya
Jurnal Administrasi Kesehatan Indonesia Vol 3, No 1 (2015)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (74.659 KB) | DOI: 10.20473/jaki.v3i1.1484

Abstract

ABSTRACTAntenatal care in last three years at Kecamatan Kejayan did not reach the target, 100% for K1 and 95% for K4. This research aims to analyze the correlation of midwife’s cooperation, motivation, attitude, and performance on antenatal care in non insurance and insurance patients group. This is a quantitative research with cross sectional design. Spearman Correlation and Coeficient Contingency were used in this research to analyze the data. 36 midwifes were interviewed to obtain data.The results show that majority midwifes has cooperation with primary health care. Midwife’s motivation was high and attitude was positive. Midwife’s performance to non insurance and insurance patients was very high. There was moderate correlation (r=0,446) between cooperation (midwife with primary health care) and the performance to non insurance patients. There was very weak correlation (r=0,111) between cooperation (mindwife with doctor) and performance to insurance patients, and weak correlation (r=0,311) to non insurance patients. There was weak correlation (r=0,086) between motivation and performance to insurance patients, whereas correlation to non insurance was moderate (r=0,521). There was strong correlation (r=0,707) between attitude and performance to non insurance patient. The conclusion, attitude has most significant with performance in non insurance patient group. Keywords: antenatal care, attitude, cooperation, motivation, performance
ANALYSIS OF ASSESSMENT AND EXPECTATION DENTAL POLYCLINIC’S PATIENTS WITH SPIDER WEB METHOD BASED ON DABHOLKAR QUALITY DIMENSION Permatasari, Mustika Dyah; Haksama, Setya
Jurnal Administrasi Kesehatan Indonesia Vol 3, No 1 (2015)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (80.043 KB) | DOI: 10.20473/jaki.v3i1.1488

Abstract

ABSTRACT There are many factors that determine health care service quality. One of them is the internal factor. This research was done to arrange recomendation increasingdental polyclinic utilization based on Dabholkar quality dimention.This was an observational study with cross sectional design of the 70 respondents who are representing dental polyclinic’s patient in a month. Data were collected by questionnaires distributed to respondents to identify the respondent’s assessment and expectation about physical aspects dimension, reliability dimension, personal interaction dimension, problem solving dimension, and policy dimension of dental polyclinic service quality. The conformity between assessment and expectation of respondentson service quality was analyzed based on Dabholkar quality dimension by using spider web. The results showed that most dimensions have been suitable about reliability dimension, personal interaction dimension and problem solving dimension. While the conformity of physical aspects dimension and policy dimension are not quite good. The conclusions showed that physical aspects dimension and policy dimension are the top priority, while reliability dimension, personal interaction dimension and problem solving dimensionneed repairement are still need to be maintained.  Keywords: Dabholkar quality dimension, physical aspects dimension, policy                     dimension
Patient Satisfaction Analysis Based on Gronroos Method at Obstetric-Gynecology Specialist Clinic, Mitra Keluarga Waru Hospital, Sidoarjo Hartatie, Hartatie; Haksama, Setya
Health Notions Vol 2 No 4 (2018): April 2018
Publisher : Humanistic Network for Science and Technology (Address: Cemara street 25, Ds/Kec Sukorejo, Ponorogo, East Java, Indonesia 63453)

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Abstract

Specialist clinic of Obstetric and Gynecology care of Mitra Keluarga Waru Hospital is a service that needed by the community and contributes to the decreasing of Maternal and Infant Mortality Rate. Health and growing fetus was very important care service, it needs to be monitored its growth during pregnancy. Based on these conditions, Mitra Keluarga Waru Hospital should always maintain and improve the quality of service. One of the steps is to measure the level of patient satisfaction. The purpose of this research was to analyze the effect of service quality based on Gronroos Method that consisting of professionalism and skills, behaviour and attitudes, accessibility and flexibility, reliability and trustworthiness, recovery, reputation and credibility to patient satisfactionin Mitra Keluarga Waru Hospital Sidoarjo. The population was outpatients who use services, and sample of 30 people. Collecting data using questionnaires and documentary study. Data analysis techniques using descriptive statistics with Frequency distribution, all dimension was on “Very Satisfied” category. Then the research showed: Professionalism and skills Score 671 and Average 4.47; Reliability and trustworthiness Score 654 and Average 4.36; Behaviour and Attitudes Score 763 and Average 4.24; Accessibility and Flexibility Score 665 and Average 4.43; Service recovery Score 381 and Average 4.23; and Reputation and Credibility Score 524 and Average 4.37. Recommendation is to improve services through training to all staff including medical doctors, give reward to employees, and system information development
Chrome Hole Dermatitis Due to Work Habit of Electroplating Workers in Candi, Sidoarjo, Indonesia Fasya, Abdul Hakim Zakkiy; Lusno, M. Farid Dimyati; Haksama, Setya
Health Notions Vol 2 No 4 (2018): April 2018
Publisher : Humanistic Network for Science and Technology (Address: Cemara street 25, Ds/Kec Sukorejo, Ponorogo, East Java, Indonesia 63453)

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abstract
HUBUNGAN UMUR DAN RIWAYAT PADA KELUARGA SEBAGAI FAKTOR NON-MODIFEABLE DENGAN KEJADIAN HIPERTENSI Rambing, Denilay Richardo; Haksama, Setya; Lusno, M Farid Dimjati; Wulandari, Anis
MEDIA BINA ILMIAH Vol 15, No 10: Mei 2021
Publisher : BINA PATRIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33758/mbi.v15i10.1077

Abstract

Penyakit kardiovaskuler adalah penyebab kematian pertama di dunia dengan jumlah kematian mencapai 17,7 juta kematian pada tahun 2015. Hasil Riskesdas tahun 2007 menunjukkan  bahwa penyakit tidak  menular seperti stroke, hipertensi, dan diabetes mellitus merupakan penyebab kematian utama di Indonesia. Penelitian ini bertujuan untuk menganalisis hubungan umur dan riwayat hipertensi pada keluarga dengan kejadian hipertensi di Kabupaten Sidoarjo pada tahun 2018. Metode: Desain studi yang digunakan dalam penelitian ini adalah case control bersifat observasional analitik. Sampel kasus adalah penderita hipertensi dengan umur ≥ 17 tahun di wilayah kerja Puskesmas Sedati dan Puskesmas Waru di Kabupaten Sidoarjo. Sampel control adalah penduduk yang tidak menderita hipertensi dengan umur ≥ 17 tahun di Wilayah kerja Puskesmas Sedati dan Puskesmas Waru di Kabupaten Sidoarjo.Jumlah sampel 76 orang dari masing-masing puskesmas dengan 38 sampel kasus dan 38 sampel kontrol dihitung menggunakan Lemeshow. Penelitian menunjukkan bahwa terdapat hubungan signifikan antara umur (p=0,01; OR = 2,60 ; 95% CI = 1,37 < OR < 5,05) dan tidak ada hubungan antara riwayat hipertensi pada keluarga dengan kejadian hipertensi (p=0,11; OR = 2,40 ; 95% CI = 0,79 < OR < 7,29). Ada hubungan antara umur dan kegiatan fisik,  namun tidak ada hubungan riwayat hipertensi pada keluarga dengan kasus hipertensi di Kabupaten Sidoarjo.