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All Journal PERSPEKTIF Jurnal Transformasi Administrasi
Vindhi Putri Pratiwi
Universitas Muhammadiyah Semarang
Humanities Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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Analisis #JagaASN Sebagai Media Kampanye di Indonesia pada Pemilihan Kepala Daerah Tahun 2020 Muhammad Eko Atmojo; Awang Darumurti; Vindhi Putri Pratiwi
PERSPEKTIF Vol 11, No 2 (2022): PERSPEKTIF - April
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v11i2.5829

Abstract

The purpose of this article is to see how effective the campaign model carried out by the State Civil Apparatus Commission is, especially with the #JagaASN jargon. The government through the State Civil Apparatus Commission has launched a bureaucratic neutrality campaign through social media. This is done considering the implementation of regional head elections during the COVID-19 pandemic. In addition, this campaign also hopes to reduce the number of ASN neutrality cases in Indonesia. So, with this campaign, it is hoped that the government can provide quality services and realize regional head elections with integrity. This study uses qualitative research methods, using several research tools. The research tools used are Nvivo and VOSviewer. Based on the results of the study, the case of ASN neutrality in Indonesia, especially in the 2020 regional head election, is still quite high. Where this can be seen based on data from the State Civil Apparatus Commission that violations in the 2020 regional head elections are quite high with several cases as many as 864 ASN reported, while for 635 ASN violating and receiving KASN recommendations to be followed up, for ASN who have sanctioned by the staffing officer of 500 ASN. In addition, based on the processed results of NVivo 12+, it was also found that 82% of ASN were declared to be in the category of bureaucratic/ASN neutrality violations. The details are that 18% of ASN became a candidate pair's success team, 9% used state facilities, 31% participated in activities and sided with one of the candidates, and the last 21% ASN participated in the candidate pair's campaign.
ANALISIS STUDI KOMPARASI PENYELENGGARAAN INOVASI PELAYANAN PUBLIK DI ERA NEW NORMAL Muhammad Eko Atmojo; Helen Dian Fridayani; Vindhi Putri Pratiwi
Jurnal Transformasi Administrasi Vol 11 No 02 (2021): JURNAL TRANSFORMASI ADMINISTRASI
Publisher : Puslatbang KHAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56196/jta.v11i02.192

Abstract

Public services are the face of a bureaucracy or organization, besides that, public services must also be followed by the latest innovations so that the work pattern of the bureaucracy can be easier and more transparent. Problems since the COVID-19 pandemic, public sector services have encountered extraordinary obstacles, so there must be innovations provided by the government to facilitate and accelerate the implementation of services to the community. In the era of the pandemic and the new normal, there are many city district governments that make the latest innovations to provide the best service for the community, including in Jakarta, Bandung, Semarang, Yogyakarta and Surabaya. These cities also received awards from the ministry with various awards from the innovation sector. The purpose of this study is to analyse a comparative study on the implementation of public service innovations in the new normal era. This research was conducted using qualitative methods and using research tools to process secondary data. The tool used in this study is Nvivo 12+, the data taken in this study is the processed result of data taken through online media in the five cities. Based on the results of the study, it can be concluded that many public service innovations have been formed in the five cities. As for how to measure innovation in the five cities using public service indicators, including providing solutions, compatibility, usefulness, sustainability, novelty, can be operated. From the results of data processing carried out, especially based on the indicators of public services used, the principle of providing solutions and benefits becomes the indicator with the highest assessment for each city. So, it can be concluded that the public services provided during the pandemic are very useful and on target. Suggestions and recommendations from the results of this study are the need for a change in the stigma for public service providers so that they can adapt quickly to the dynamics of changing conditions.
Analisis #JagaASN Sebagai Media Kampanye di Indonesia pada Pemilihan Kepala Daerah Tahun 2020 Muhammad Eko Atmojo; Awang Darumurti; Vindhi Putri Pratiwi
PERSPEKTIF Vol. 11 No. 2 (2022): PERSPEKTIF - April
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v11i2.5829

Abstract

The purpose of this article is to see how effective the campaign model carried out by the State Civil Apparatus Commission is, especially with the #JagaASN jargon. The government through the State Civil Apparatus Commission has launched a bureaucratic neutrality campaign through social media. This is done considering the implementation of regional head elections during the COVID-19 pandemic. In addition, this campaign also hopes to reduce the number of ASN neutrality cases in Indonesia. So, with this campaign, it is hoped that the government can provide quality services and realize regional head elections with integrity. This study uses qualitative research methods, using several research tools. The research tools used are Nvivo and VOSviewer. Based on the results of the study, the case of ASN neutrality in Indonesia, especially in the 2020 regional head election, is still quite high. Where this can be seen based on data from the State Civil Apparatus Commission that violations in the 2020 regional head elections are quite high with several cases as many as 864 ASN reported, while for 635 ASN violating and receiving KASN recommendations to be followed up, for ASN who have sanctioned by the staffing officer of 500 ASN. In addition, based on the processed results of NVivo 12+, it was also found that 82% of ASN were declared to be in the category of bureaucratic/ASN neutrality violations. The details are that 18% of ASN became a candidate pair's success team, 9% used state facilities, 31% participated in activities and sided with one of the candidates, and the last 21% ASN participated in the candidate pair's campaign.
ANALISIS STUDI KOMPARASI PENYELENGGARAAN INOVASI PELAYANAN PUBLIK DI ERA NEW NORMAL Muhammad Eko Atmojo; Helen Dian Fridayani; Vindhi Putri Pratiwi
Jurnal Transformasi Administrasi Vol 11 No 02 (2021): JURNAL TRANSFORMASI ADMINISTRASI
Publisher : Puslatbang KHAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56196/jta.v11i02.192

Abstract

Public services are the face of a bureaucracy or organization, besides that, public services must also be followed by the latest innovations so that the work pattern of the bureaucracy can be easier and more transparent. Problems since the COVID-19 pandemic, public sector services have encountered extraordinary obstacles, so there must be innovations provided by the government to facilitate and accelerate the implementation of services to the community. In the era of the pandemic and the new normal, there are many city district governments that make the latest innovations to provide the best service for the community, including in Jakarta, Bandung, Semarang, Yogyakarta and Surabaya. These cities also received awards from the ministry with various awards from the innovation sector. The purpose of this study is to analyse a comparative study on the implementation of public service innovations in the new normal era. This research was conducted using qualitative methods and using research tools to process secondary data. The tool used in this study is Nvivo 12+, the data taken in this study is the processed result of data taken through online media in the five cities. Based on the results of the study, it can be concluded that many public service innovations have been formed in the five cities. As for how to measure innovation in the five cities using public service indicators, including providing solutions, compatibility, usefulness, sustainability, novelty, can be operated. From the results of data processing carried out, especially based on the indicators of public services used, the principle of providing solutions and benefits becomes the indicator with the highest assessment for each city. So, it can be concluded that the public services provided during the pandemic are very useful and on target. Suggestions and recommendations from the results of this study are the need for a change in the stigma for public service providers so that they can adapt quickly to the dynamics of changing conditions.
Co-Authors Awang Darumurti, Awang Helen Dian Fridayani Muhammad Eko Atmojo, Muhammad Eko