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All Journal At-Tadbir : jurnal ilmiah manajemen Sarwahita : Jurnal Pengabdian Kepada Masyarakat Tourism Reserch Journal Journal of Hospitality Accommodation Management
Mimi Enggriani
Sekolah Tinggi Pariwisata Trisakti
Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Transportation Other

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The Impact of Tourism on Village Society Filma Festivalia; Mimi Enggriani; Purwanti Dyah Pramanik
Jurnal Penelitian Pariwisata Vol 3 No 2 (2019): (TRJ) Tourism Research Journal
Publisher : Sekolah Tinggi Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v3i2.59

Abstract

The research aimed to analyze “The Impact of Tourism on Village Society”. The methodology of the study was quantitative research and descriptive analysis. The research was located in Sumurugul village. Respondents of this research were 92 residents. The data was collected by using convenience sampling. The data was analyzed by using validity and reliability test, frequency, and descriptive (mean) analysis. The study found that there is the positive impact of tourism on village society in Sumurugul in the point of economics, social, and environment aspect. The implication of this study showed that tourism should be one of the alternatives to develop a village.
Penguatan Keterampilan Interpersonal bagi Guru-Guru SMP Terbuka Mandiri Teuku Umar Baitul Maal Tangerang Selatan Purwanti Dyah Pramanik; Santi Maudiarti; Mimi Enggriani
Bahasa Indonesia Vol 19 No 03 (2022): Sarwahita : Jurnal Pengabdian kepada Masyarakat
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/sarwahita.193.1

Abstract

Salah satu SMP yang berada di kota Tangerang Selatan dengan fasilitas yang sagat terbatas adalah SMP Terbuka Mandiri Teuku Umar Baitul Maal (SMP Baitul Maal). Guru-guru di SMP Baitul Maal belum pernah mengikuti pelatihan untuk mengembangkan kemampuan mereka. Jumlah guru-guru di SMP Baitul Maal sebanyak 7(tujuh) orang guru, dengan rentang usia 25 tahun sampai dengan 40 tahun dan latar belakang non-keguruan. Menurut Kepala Sekolah SMP Baitul Maal, Bapak Edi Supriadi, masalah yang terjadi di SMP Baitul Maal antara lain: (1) belum ada kesempatan menyelenggarakan program pengembangan diri.; (2) Perlu penyegaran tentang teknik berkomunikasi Guru-Siswa secara verbal dengan baik.; dan (3) Perlu peningkatan keterampilan dalam menyiapkan materi presentasi yang menyenangkan. Tujuan pengabdian pada masyarakat (PKM) ini adalah (1) memberikan wawasan kepada guru-guru SMP Baitul Maal agar melakukan pengembangan diri dengan konsep Johary Window; (2) melatih guru-guru SMP Baitul Maal berkomunikasi secara verbal dan visual yang baik dengan siswa; dan (3) melatih guru-guru SMP Baitul Maal tentang teknik menyiapkan materi presentasi yang menarik. Metode yang digunakan adalah diskusi, presentasi, tanya jawab, dan demostrasi. Hasil PKM yang dicapai adalah (1) peningkatan wawasan guru untuk melakukan pengembangan diri dengan konsep Johary Window; (2) peningkatan keterampilan guru berkomunikasi secara verbal dengan siswa, dan (3) guru mampu menyiapkan materi presentasi yang menyenangkan.
Pengaruh E-Platform Aesthetics, E-Platform Responsiveness, E-Platform Ease of Use, dan E-Platform Information Quality Terhadap E-Customer Satisfaction Pada Pengguna Aplikasi Happy Fresh di Jakarta Andhalia Liza Marie; Linda Desafitri Ratu Bilqis; Mega Mulia Chandra; Mimi Enggriani
At-Tadbir : jurnal ilmiah manajemen Vol 7, No 1 (2023): At-Tadbir: jurnal ilmiah manajemen
Publisher : Islamic University of Kalimantan MAB Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/atd.v7i1.8657

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh e-platform aesthetics, e-platform responsiveness, e-platform ease of use dan e-platform information quality terhadap e-customer satisfaction pada pengguna aplikasi Happy Fesh di Jakarta. Penelitian ini menggunakan pendekatan kuantitatif deskriptif.  Ukuran sampel yang diambil sebanyak 108 orang, dengan teknik pengambilan sampel dengan metode sampel purposive sampling. Teknik pengumpulan data menggunakan kuesioner secara online. Metode yang digunakan dalam penelitian ini adalah metode regresi linear berganda dengan bantuan program SPSS. Hasil penelitian ini menunjukkan bahwa terdapat pengaruh signifikan e-platform aesthetics, e-platform responsiveness, e-platform ease of use dan e-platform information quality terhadap e-customer satisfaction. Aesthetic pada platform Happy Fresh memiliki aesthetic yang serasi dan senada ternyata dapat meningkatkan kepuasan pelanggan.  Responsiveness pada platform Happy Fresh memandang responsiveness yang diberikan cepat, dan akurat sehingga mempengaruhi kepuasan pelanggan dengan layanan yang diterima pada platform Happy Fresh. Ease of use pada platform Happy Fresh memiliki kemudahan dalam penggunaan memberikan pengaruh terhadap kepuasan pelanggan. Information quality pada platform Happy Fresh memiliki kualitas informasi diperoleh dari platform Happy Fresh dapat mempengaruhi kepuasan pelanggan untuk melakukan pembelian secara online.
Kualitas Pelayanan Terhadap Keputusan Berkunjung ke Hotel 88 Jakarta Heny Ratnanningtyas; Andhalia Liza Marie; Gratia Wirata Laksmi; Pusparani Pusparani; Anis Darsiah; Mimi Enggriani
Journal of Hospitality Accommodation Management (JHAM) Vol. 2 No. 1 (2023): Journal of Hospitality Accommodation Management (JHAM)
Publisher : Program Studi Manajemen Divisi Kamar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jham.v2i1.962

Abstract

This study aims to determine the physical evidence, reliability, responsiveness, assurance and empathy for the decision to stay at Hotel 88 Jakarta. This type of research is descriptive quantitative with multiple analytical methods. The objects in this study are hotel guests staying at Hotel 88 Jakarta. The sampling technique uses accidental sampling. The sample of this research is 100 people hotel guests staying at Hotel 88 Jakarta. The results of the study partially show that physical evidence, reliability, responsiveness, assurance and empathy have a significant effect on the decision to visit. Hotel 88 service quality is demanded to be able to provide products whose benefits are directly felt by consumers. Hotel 88 is expected to continue to improve service quality and service deficiencies can be evaluated by Hotel 88 so that it can be corrected so that consumer needs and desires are met.
Customer Satisfaction at Babeh Sadeli Typical Betawi Restaurant Anita Swantari; Filma Festivalia; Haryo Wicaksono; Mimi Enggriani
At-Tadbir : jurnal ilmiah manajemen Vol 7, No 2 (2023): AT-TADBIR: JURNAL ILMIAH MANAJEMEN
Publisher : Islamic University of Kalimantan MAB Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/atd.v7i2.8655

Abstract

This study aims to determine the effect of service quality and facilities on customer satisfaction at Babeh Sadeli Typical Betawi Restaurant. This type of research is descriptive research with a quantitative approach with a simple regression analysis method which is processed with the help of the SPSS program. The population in this study were all visitors who had come to the Betawi Babeh Sadeli Restaurant. At the same time, the sample in this study amounted to 100 respondents. Data collection techniques by distributing questionnaires. The sampling technique used is accidental sampling. The results showed that the quality of service and facilities significantly affected the variable of customer satisfaction. Customer satisfaction. This indicates that the Betawi Babeh Sadeli Restaurant provides quality consisting of security, security, and supervision.
Co-Authors Andhalia Liza Marie Anis Darsiah Anita Swantari, Anita Filma Festivalia, Filma Gratia Wirata Laksmi Haryo Wicaksono Heny Ratnanningtyas Linda Desafitri RB Mega Mulia Chandra Purwanti Dyah Pramanik Pusparani Pusparani Santi Maudiarti