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The Reinforcement of Foreigner Satisfaction Concept in Immigra- tion Service in Indonesia LANIN, DASMAN; HERMANTO, NAILUREDHA
Jurnal Studi Pemerintahan Vol 8, No 2 (2017): May 2017
Publisher : Universitas Muhammadiyah Yogyakarta

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Abstract

This research discuss about the Reinforcement of Foreigner Satisfaction Concept in immigration service in Indonesia. Policy implementation and law enforcement will be much easier if the government can gain trust from its citizen (Zhao and Hu, 2015), even in a more extreme case, the low trust in government can push reformation (Salim et al., 2017). Immigration service is not only provided for Indonesian but also for foreigners that enter Indonesia territory. Few immigra- tion services provided for foreigners are visa and stay permit extension, stay per- mit shifting, multiple exit re-entry permit, and dual citizenship for children under 18 years old. This research aims to prove the influence of equity and disconfirmation satisfaction on CSI as intervening variables in order to re-formu- late the more representative CSI concept. This was a quantitative research that was conducted in Padang Immigration Office.  The sample was counted by using Slovin formula. Based on all findings and discussion above, we concluded that the rein- forcement of foreigner satisfaction concept can be done by adding equity satis- faction and disconfirmation satisfaction into existing CSI model because both of them can increase the influence of service quality on SCI. Furthermore, the proposed hypothetic model was proved and it can be accounted for academically. The model can be used as the conceptual corner- stone by other researchers to do other studies related to service quality and CSI.
Kekuasaan di Sekolah: Tingkat Penggunaan Basis Kekuasaan Posisi (Position Power) Lanin, Dasman
Jurnal Demokrasi Vol 1, No 1 (2002): Jurnal Ilmiah Politik Kenegaraan
Publisher : Pusat Kajian Civics Fakultas Ilmu-ilmu Sosial Universitas Negeri Padang

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Abstract

The purposes of this article are to describe the use of power, especially position power in a school. The position power constrains: coercive power, connection power, reward power, and legitimate power. Using this power by principal will cause response from teacher, either rejection or acceptation. One research study showed that only one of four position powers was used by high level (legitimate power) and others were used by low level.   Key Words: Penggunaan Kekuasaan (The use of power)
Local Governance Management in West Sumatera: A Reinforcement Model of Identity Leadership and Culture on Rural Governance Lanin, Dasman
Jurnal Demokrasi Vol 7, No 1 (2008): Jurnal Ilmiah Politik Kenegaraan
Publisher : Pusat Kajian Civics Fakultas Ilmu-ilmu Sosial Universitas Negeri Padang

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Abstract

Pro-kontra tentang kebijakan desentralisasi dalam manajemen pemerintahan lokal adalah hal yang  menjadi latar belakang penelitian ini, dengan mencoba menjelaskan sebuah model identity leadership dan manajemen pemerintahan lokal di Sumatera Barat sebagai sebuah model yang telah didesain dalam managerial pemerintahan lokal pada level desa (nagari), dengan pertimbangan identity leadership dan pelibatan nilai kultural etnik dalam manajemen birokrasi pemerintahan lokal tersebut. Trend indigenous-knowledge dicoba diangkat menjadi tema analisis. Hasilnya menunjukkan bahwa identity leadership cenderung berdampak positif sebagai fondasi komitmen dan kapabilitas awal para leader and manager nagari. Juga ditemukan tiga variabel yang berpengaruh secara signifikan dengan kerja leader and manger pada pemerintahan lokal tersebut. Apresiasi terhadap tuntutan identitas dan budaya lokal pada level pedesaan sebagai modal sosial (social capital) dalam manajemen pemerintahan perlu dikembangkan terus sebagai sebuah model. Keywords: Management and Leadership identity, Local governance, nagari governance,  komitment and capability of task and function, achievement motivation, Personality, experience, and education.
Komitmen dan Kapabilitas Penyelenggara Pemerintahan Nagari dalam Operasionalisasi Tugas Pokok dan Fungsinya di Sumatera Barat Lanin, Dasman
Jurnal Demokrasi Vol 2, No 1 (2003): Jurnal Ilmiah Politik Kenegaraan
Publisher : Pusat Kajian Civics Fakultas Ilmu-ilmu Sosial Universitas Negeri Padang

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Abstract

This research aimed at describing the commitments of “Nagari” Government officers all the province of West Sumatera in carrying out their main duties and their capabilities, either in the bodies of Legislative or Executive, Religious Consideration, and Conservation of Local Culture/Custom.   For this purpose qualitative approach was used through “mean and percentage” analysis.  The finding of this research indicated that the commitment of the “Nagari” Government officers is not too different from their capabilities. A few of the commitments and capabilities tend to be in high grades or categories, while most of them tend to be in low grades or categories. Kata Kunci: Commitment and capability, penyeleng-gara pemerintahan, tugas pokok dan fungsi
Kepuasan Diskonfirmasi Warga pada Sektor Publik: Kasus Pelayanan Kebutuhan Dasar Pemerintahan Kota Padangpanjang Lanin, Dasman; Mabarak, Adil
Jurnal Demokrasi Vol 9, No 2 (2010): Jurnal Ilmiah Politik Kenegaraan
Publisher : Pusat Kajian Civics Fakultas Ilmu-ilmu Sosial Universitas Negeri Padang

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Abstract

Although public services are the right of the people or  citizens that must be met government, it seems still far from standard. This study tried to describe the image-disconfirmation of citizen satisfaction in public sector services in Padangpanjang in the area of basic needs (education, health and social). This variable would be viewed on the the aspects of age, gender, marital status, education, religious affiliation of citizens,  ethnicity, revenue, economic status, political affiliation of citizens, and the relationship each of these aspects with the disconfirmation-satisfaction. A quantitative approach has been used in this study. Kata Kunci: Pelayanan publik, diskonfirmasi, kepuasan warga, sektor publik.
NILAI-NILAI ETIK DALAM PELAYANAN PUBLIK: Praktik pada Dinas Pendidikan di Kota Padangpanjang Lanin, Dasman; Syamsir, Syamsir
Humanus Vol 11, No 2 (2012)
Publisher : Pusat Kajian Humaniora FBS Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (203.327 KB) | DOI: 10.24036/jh.v11i2.2167

Abstract

The objective of this study is to describe the ethical values of public service among public service personnel at Department of Education in Padangpanjang City. This study uses a quantitative approach with the type of ex post-facto. Population in this consisted of 10,864 individuals of heads of household in two districts and 16 villages of Padangpanjang. Sample was taken in two stages, cluster sampling and proportional stratified random sampling. Data were collected through questionnaires and analyzed using a statistical percentage, mean, and other central tendency according to research interests. Results of this study indicated that the ethical values of public service among public service personnel at the Department of Education in Padangpanjang City has not been well implemented.Key words: ethical values, attitudes, public service, educational service
The Reinforcement of Foreigner Satisfaction Concept in Immigra- tion Service in Indonesia DASMAN LANIN; NAILUREDHA HERMANTO
Jurnal Studi Pemerintahan Vol 8, No 2 (2017): May 2017
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jgp.v8i2.3167

Abstract

This research discuss about the Reinforcement of Foreigner Satisfaction Concept in immigration service in Indonesia. Policy implementation and law enforcement will be much easier if the government can gain trust from its citizen (Zhao and Hu, 2015), even in a more extreme case, the low trust in government can push reformation (Salim et al., 2017). Immigration service is not only provided for Indonesian but also for foreigners that enter Indonesia territory. Few immigra- tion services provided for foreigners are visa and stay permit extension, stay per- mit shifting, multiple exit re-entry permit, and dual citizenship for children under 18 years old. This research aims to prove the influence of equity and disconfirmation satisfaction on CSI as intervening variables in order to re-formu- late the more representative CSI concept. This was a quantitative research that was conducted in Padang Immigration Office.  The sample was counted by using Slovin formula. Based on all findings and discussion above, we concluded that the rein- forcement of foreigner satisfaction concept can be done by adding equity satis- faction and disconfirmation satisfaction into existing CSI model because both of them can increase the influence of service quality on SCI. Furthermore, the proposed hypothetic model was proved and it can be accounted for academically. The model can be used as the conceptual corner- stone by other researchers to do other studies related to service quality and CSI.
Perbedaan Hasil Belajar PKn Siswa Melalui Metode Numbered Head Together (NHT) dan Metode Ceramah di SMAN 1 Pangkalan SUBHA, LAILATUL; LANIN, DASMAN; FRINALDI, ALDRI
TINGKAP Vol 8, No 2 (2012): TINGKAP, Tema: PENDIDIKAN DAN PEMBELAJARAN
Publisher : Fakultas Ilmu Sosial Universitas Negeri Padang

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Abstract

This study aimed to see differences in learning outcomes of Civics among students of SMAN 1 Pangkalan through the use of Numbered Head Together (NHT) method compared to the use of lecture method in the same subjects. This is a quantitative research using a design approach of quasy experiment. Data were analyzed by using the t test. Based on the experiments and the t-test the result of this study indicated that the mean in the experimental class (NHT class) amounted to 83.80% and the mean of the control class (lecture class) obtained a mean of 76.00%. The t-test results indicated that there are significant differences between the use of NHT and the use of lecture method in the level of 0.05 (5%). In other words NHT method is more effective than the lecture one. Kata Kunci: Hasil belajar, metode NHT, metode ceramah
ANALISIS PENGADAAN ALAT KESEHATAN DI RUMAH SAKIT UMUM DAERAH PADANG PARIAMAN TAHUN 2017 Jon Kenedi; Dasman Lanin; Zulkarnain Agus
Jurnal Kesehatan Andalas Vol 7 (2018): Supplement 2
Publisher : Fakultas Kedokteran, Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jka.v7i0.818

Abstract

Pengadaan alat kesehatan adalah usaha pihak manajemen logistik rumah sakit dalam pemenuhan kebutuhan rumah sakit dan user akan alat kesehatan untuk peningkatan mutu pelayanan rumah sakit. Untuk pemenuhan kebutuhan ini diperlukan pertimbangan efisiensi, efektifitas dan pemanfaatan alat kesehatan yang diadakan tersebut. RSUD Padang Pariaman masih bermasalah dalam pelaksanaan pengadaan alat kesehatan dimana masih adanya alat kesehatan yang diadakan belum dimanfaatkan dalam memberikan pelayanan kesehatan di rumah sakit. Penelitian ini bertujuan untuk melihat bagaimanakah analisis pengadaan alat kesehatan di RSUD Padang Pariaman tahun 2017. Hasil penelitian ini dari komponen input, kebijakan atau SOP belum ada, tenaga dari sisi kuantitas belum mencukupi, dana perlu ditingkatkan anggaranya terutama yang bersumber dari APBD, sarana prasarana belum ada. Pada komponen proses, perencanaan dan penerimaan/pemeriksaan masih ada masalah sedangkan pada komponen pengadaan pemilihan penyedia sudah sesuai dengan Perpres RI No 4 Tahun 2015. Pada komponen output, pelaksanaan pengadaan alat kesehatan di RSUD Padang Pariaman belum sepenuhnya sesuai dengan kebutuhan rumah sakit dan user.
CITIZEN SATISFACTION WITH LOCAL GOVERNANCE SERVICE: The Influence of Manager Role on Public Service Improvement in Local Government Lanin, Dasman
TINGKAP Vol 10, No 2 (2014): TINGKAP, Tema: ORGANISASI PUBLIK: SEJARAH, KEBIJAKAN, DAN PENGELOLAANNYA
Publisher : Fakultas Ilmu Sosial Universitas Negeri Padang

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Abstract

Theoretically, the role of managers can be classified into two groups, that is the roles of internal and external. Internal roles were associated with relationship managers and employees, which led to job satisfaction in his/her job, and external roles were associated with relationship managers with citizens who may create citizen satisfaction. This study uses a quantitative approach with a stratified random sampling technique and the data were analyzed with correlational statistics. The results of this study show that the proposed constructs of manager role by Mintzberg's theory and constructs known citizen satisfaction with disconfirmation satisfaction of “Ryzin & Greg, Expectancy Disconfirmation Model of Citizen Satisfaction with Local Government”, showed a significant positive correlation. Key Words: Local government, job satisfaction, citizen satisfaction