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KAJIAN TEORITIS MODEL KUALITAS JASA Kristaung, Robert; Iskandar Tj, Denny
Manajemen Bisnis Kompetensi vol. 1 no. 1 Juni 2006
Publisher : Manajemen Bisnis Kompetensi

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PENGARUH KELAS PERAWATAN, PENANGGUNG BIAYA DAN PEMULIHAN PELAYANAN TERHADAP KEPUASAN PASIEN PADA RUMAH SAKIT PEMERINTAH DAN SWASTA DI JAKARTA BARAT Tecualu, Melitina; Kristaung, Robert; Iskandar Tj, Denny
Manajemen Bisnis Kompetensi vol. 1 no. 2 Januari 2007
Publisher : Manajemen Bisnis Kompetensi

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Total Quality Management Dalam Upaya Meningkatkan Mutu Produk, Guna Menunjang Aktivitas Perusahaan Tjandrawan, Denny Iskandar
Manajemen Krida Wacana vol. 5 no. 3 September 2005
Publisher : Manajemen Krida Wacana

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Analisis Value Chain Dalam Rangka Peningkatan Efisiensi Dan Laba Tjandrawan, Denny Iskandar
Manajemen Krida Wacana vol. 5 no. 2 Mei 2005
Publisher : Manajemen Krida Wacana

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Analisis Penerapan Costumer Relationship Management Studi Kasus pada GKMI Anugerah Rayon Kembangan Kumalasari, Vina; Tjandrawan, Denny Iskandar
Ilmiah Manajemen Bisnis Vol. 13 No. 1 Mei 2013
Publisher : Ilmiah Manajemen Bisnis

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Analisis Pengaruh Car, NPL, LDR Dan NIM Terhadap Profitabilitas Pada Sektor Perbankan Yang Go Public Di Bursa Efek Indonesia Periode Tahun 2009-2013 Harlim, Indriani; Iskandar, Denny
Ilmiah Manajemen Bisnis VOL. 15 NO. 1 JANUARI-JUNI 2015
Publisher : Ilmiah Manajemen Bisnis

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ABSTRACTThe purpose of this study was to examine the effect of CAR, NPL, LDR, and NIM to company’s profitability in the banking sector in Indonesia. This Study used purposive sampling technique using a banking company that went public in Indonesia Stock Exchange during the period of 2009-2013. In this study, the author used a sample of 23 companies. The author uses multiple linear regression, classical assumption and hypothesis testing for testing variables. From the results of the classical assumption, the data obtained in this study is free from the problem of normality, multicollinearity, autocorrelation, and heteroscedasticity so it can do further testing. The results of hypothesis testing and multiple linear regression stated that CAR is not significant positive effect on ROA, NPL, significant negative effect on ROA, LDR significant negative effect on ROA, and NIM significant positive effect on ROA. Of all study variables, the variable CAR and LDR had an influence on profitability.Keywords: profitability, capital adequency ratio, non performing loan, loan to deposit ratio, net-interest margin and return on assetABSTRACTTujuan dari penelitian ini adalah untuk menguji pengaruh CAR, NPL, LDR, dan NIM terhadap profitabilitas perusahaan di sektor perbankan di Indonesia. Penelitian ini menggunakan teknik purposive sampling dan dilakukan pada perusahaan perbankan yang go public di Bursa Efek Indonesia selama periode 2009-2013. Dalam penelitian ini, penulis menggunakan sampel 23 perusahaan. Penulis menggunakan regresi linier berganda, asumsi klasik dan pengujian hipotesis untuk variable pengujian. Dari hasil asumsi klasik, data yang diperoleh dalam penelitian ini adalah bebas dari masalah normalitas, multikolinearitas, autokolerasi, dan heteroskedastisitas sehingga dapat melakukan pengujian lebih lanjut. Hasil pengujian hipotesis dan regresi linier berganda menyatakan bahwa CAR tidak berpengaruh signifikan positif terhadap ROA, NPL berpengaruh negatif signifikan terhadap ROA, LDR berpengaruh negatif signifikan terhadap ROA, dan NIM berpengaruh positif signifikan terhadap ROA. Dari semua variable penelitian, variable CAR dan LDR memiliki pengaruh terhadap profitabilitas.Keywords: profitabilitas, capital adequancy ratio, non performing loan, loan to deposit ratio, net interest margin dan return on asset.
Pengaruh Growth EBit Terhadap Intrinsic Value Dan Price Earning Ratio Muktiadji, Nusa; Tjandrawan, Denny Iskandar
Ilmiah Manajemen Bisnis VOL. 14 NO. 2 NOVEMBER 2014
Publisher : Ilmiah Manajemen Bisnis

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ABSTRACTThe Purpose of financial management is to maximalize wealthness of shareholders with improving companies value includes intrinsic value and market value. To reach the target of financial management with improving revenue. On improved revenue every years mean that company profit growth experience. When company have increase profit growth the intrinsic value and market value will be increase too. Analysis method is about relation between variable and this research using coefisien correlation (r) and simple regression linier (β). The purpose of this research is to know about relation between profit growth (X) using growth of EBIT every years toward growth of intrinsic value using earning multiplier method and growth of market value using price earning ratio. Research periods that is started in 2006 until 2011, with take two sample used companies, they were PT Indofood Sukses Makmur, Tbk and PT Mayora Indah, Tbk. This research established that using coefisien correlation (r), profit growth toward intrinsic value growth have a forceful relation are 0,787, and in simple regression linier obtain equation Y1 = 0,166 + 0,255X that showed profit growth toward market value growth that using coefisien correlation (r) have a very low relation are 0,190 and in simple regression linier obtain equation Y2 = 0,176 + (-0,575)X that showed profit growth have negative influence toward market value growth in PT Indofood Sukses Makmur, Tbk. All in the same with PT Mayora Indah, Tbk that using coefisien correlation (r), profit growth toward market value growth, have a low relation are 0,207 but in simple regression linier obtain equation Y2 = 0,099 + 0,502X that showed profit growth have positive influence toward market value growth. The result research showed that profit growth have a relation toward intrinsic value growth and market value growth but negative influence in PT Indofood Sukses Makmur, Tbk and positive influence in PT Mayora Indah, Tbk.Keywords: Profit Growth, Intrinsic Value Growth and Market Value Growth
PENGARUH ORIENTASI PASAR DAN ORIENTASI KEWIRAUSAHAAN TERHADAP KINERJA USAHA PADA PEMILIK UKM SEKTOR MANUFAKTUR GARMIEN DI TANAH ABANG, JAKARTA PUSAT ., Silviasih; Slamet, Franky; Iskandar, Denny
Ilmiah Manajemen Bisnis VOL. 16 NO. 1 JANUARI - JUNI 2016
Publisher : Ilmiah Manajemen Bisnis

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                                                ABSTRACTThe purpose of this study is to determine whether there is influence of market orientationand entrepreneurial orientation on performance in the small and medium scale of garmentmanufacturers in Tanah Abang, Central Jakarta. The population of this study is the owner of thegarment manufacturers in Tanah Abang, Central Jakarta. The Sample in this study was determinedby non probability sampling method. Researcher distributed questionnaires to 100 respondents. Theresults shows that there is an influence of market orientation and entrepreneurial orientation onperformance in small and medium scale of garment manufacturers in Tanah Abang, Central Jakarta.Market orientation provides the ability to understand and meet the today and future customer needswhich also using their ability to provides superior solutions for customers than their competitors.Entrepreneurial orientation can help to identify and respond earlier to market than their competitorsin order to create competitive advantages and achieve better performance. The implications of thisstudy for the garment manufacturers is to increase the knowledge about the factors that affecting theperformance such as market orientation and entrepreneurial orientation which could develop theirinsights and change the views in entrepreneurship.Keywords: small and medium scale enterprises, market orientation, entrepreneurial orientation,performance                                                ABSTRAKTujuan dari penelitian ini adalah untuk mengetahui apakah ada pengaruh orientasi pasar danorientasi kewirausahaan pada kinerja usaha skala kecil dan menengah produsen garmen di TanahAbang, Jakarta Pusat. Populasi penelitian ini adalah pemilik produsen garmen di Tanah Abang,Jakarta Pusat. Sampel dalam penelitian ini ditentukan dengan metode non probability sampling.Peneliti menyebarkan kuesioner kepada 100 responden. Hasil penelitian menunjukkan bahwa adapengaruh orientasi pasar dan orientasi kewirausahaan pada kinerja usaha skala kecil dan menengahprodusen garmen di Tanah Abang, Jakarta Pusat. Orientasi pasar menggambarkan kemampuanuntuk memahami dan memenuhi kebutuhan pelanggan hari ini dan masa depan sekaligus jugamenggunakan kemampuan mereka untuk menyediakan solusi unggul bagi pelanggan dari pesaingmereka. Orientasi kewirausahaan membantu mengidentifikasi dan menanggapi pasar lebih cepatdari pesaing dalam rangka menciptakan keunggulan kompetitif dan mencapai kinerja yang lebihbaik. Implikasi dari penelitian ini untuk produsen garmen adalah untuk meningkatkan pengetahuantentang faktor-faktor yang mempengaruhi kinerja seperti orientasi pasar dan orientasi kewirausahaanyang bisa mengembangkan wawasan mereka dan mengubah pandangan dalam berwirausaha.Kata kunci: usaha kecil dan menengah skala, orientasi pasar, orientasi kewirausahaan, kinerja
APLIKASI CUSTOMER RELATIONSHIP MANAGEMENT: PENGARUH MEMBERSHIP CARD DAN KEPUASAN KONSUMEN TERHADAP LOYALITAS KONSUMEN Johan, Agus; Tjandrawan, Denny Iskandar
Ilmiah Manajemen Bisnis VOL. 12 NO. 2 NOVEMBER 2012
Publisher : Ilmiah Manajemen Bisnis

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Pengaruh Interaksi Perceived Enviromental Uncertainty dengan Locus of Control Terhadap Budget Participation Prasetyo, Wahyu; Iskandar, Denny; Tarigan, Malem Ukur
Akuntansi Krida Wacana Vol. 14 No. 1 April 2014
Publisher : Akuntansi Krida Wacana

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