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All Journal JAM : Jurnal Aplikasi Manajemen Jurnal EECCIS Journal of Innovation and Applied Technology Jurnal Pengabdian Kepada Masyarakat (J-ABDIMAS)
Lukman Hakim
Universitas Brawijaya
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media

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THE EFFECT OF OUTPATIENT PHARMACEUTICAL SERVICE QUALITY ON PATIENT LOYALTY THROUGH PATIENT SATISFACTION OF KARSA HUSADA GENERAL HOSPITAL BATU Septa Dwi Insani; Lukman Hakim; Kurnia Widyaningrum
Jurnal Aplikasi Manajemen Vol 15, No 4 (2017)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (101.609 KB) | DOI: 10.21776/ub.jam2017.015.04.08

Abstract

Pharmacy Department an important role in the hospital service because almost 80% of patients will have medical prescription. However, the pharmacy department in this hospital has a different between the standard which have been set by the Government and the implementation of pharmacy service. Furthermore, after the intervention applied, it showed the decreased number of waiting time for medicine and also this decline has influence the patient satisfaction. In Karsa Husada general hospital the percentage of patient satisfaction is about 68.50% and the patients who satisfy with the service said that they will visit the hospital again. The purpose of this research is to find out whether the quality improvement of outpatients pharmacy service influence the patient loyalty through patient satisfaction. The method of this research was quantitative research with observational analytical study and used the cross sectional as the approach. The population of this research is about 1.143 patients who have been received outpatient pharmacy service, meanwhile the sample is about 89 patients who are not using insurance. The data analyzed using PLS which using SMART PLS program. Based on the result, it showed that the quality improvement of pharmacy service has positive effect and also significant towards patient satisfaction. However, the result showed that the quality improvement of pharmacy service and patient satisfaction has positive effect but not significant towards patient loyalty, then it also showed that the quality improvement of pharmacy service has positive effects but not significant towards patient loyalty through patient satisfaction in Pharmacy Department on Karsa Husada general hospital. Suggestions that can be given to the hospital that is to keep facilities and do strategy to prevent medicine void.
Analisis Injeksi Pembangkit Hybrid Tenaga Surya-Angin pada Sistem GI Sengkaling Penyulang Pujon LUKMAN HAKIM; HADI SUYONO; HARRY SOEKOTJO DACHLAN
Jurnal EECCIS (Electrics, Electronics, Communications, Controls, Informatics, Systems) Vol. 11 No. 1 (2017)
Publisher : Fakultas Teknik, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (608.457 KB) | DOI: 10.21776/jeeccis.v11i1.330

Abstract

Amanat undang-undang tentang Energi menyatakan bahwa penyediaan energi dilakukan melalui: diversifikasi, konservasi, dan intensifikasi sumber energi dan energi [1]. Upaya diversivikasi energi yang bersumber dari energi baru dan terbarukan pada makalah ini yaitu berupa pembangkit hybrid surya-angin. Penelitian dilakukan di Gunung Banyak Kota Batu tepatnya pada koordinat latitude -7.861087° dan longitude 112.503948° elevasi + 941 dpl. Tulisan ini menyajikan analisis potensi dan analisis teknis pembangkit hybrid surya-angin terhubung grid dengan sistem distribusi eksisting 20kV  PT PLN. Potensi energi matahari dan angin diukur secara langsung di lokasi Gunung Banyak kota Batu. Hasil pengukuran menunjukkan radias1 matahari rata-rata sebesar 5,19 kW/m2. Sedangkan kecepatan angin rata-rata 2,9 m/detik pada ketinggian 10 meter diatas permukaan tanah. Secara teknis, injeksi pembangkit hybrid surya-angin pada sistem GI Sengkaling Penyulang Pujon memperbaiki drop tegangan hingga 5,15% dari tegangan nominal 20kV, dan menurunkan rugi-rugi daya sistem. Simulasi dilakukan dengan menggunakan perangkat software PSAT 2.1.8.
Pembuatan Pupuk Organik Cair Berbasis Limbah Padat Biogas Pada Peternak Sapi Perah Sekar Sari "Setia Kawan" Desa Tutur Kabupaten Pasuruan Siti Mariyah Ulfa; Lukman Hakim; Sutrisno Sutrisno
Journal of Innovation and Applied Technology Vol 4, No 1 (2018)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (391.791 KB) | DOI: 10.21776/ub.jiat.004.01.14

Abstract

Pengenalan pembuatan pupuk organik cair dari limbah padat biogas yang diperkaya oleh unsur Nitrogen (N) telah dilakukan pada peternak sapi perah di Desa Tutur Kabupaten Pasuruan. Desa Tutur. Pupuk organik cair diproduksi dengan menggunakan fermentor portabel kapasitas 60 L dan difermentasi selama 21-30 hari. Bahan dasar yang digunakan adalah limbah padat biogas, air dan starter EM4. Hasil analisis pupuk cair yang dibuat dengan perbandingan limbah biogas dan air 1:5 menunjukkan peningkatan kadar unsur N dari 0,77% menjadi 1,16%. Pupuk yang dihasilkan digunakan oleh peternak untuk budidaya rumput gajah dan tanaman bungan krisan.
PROGRAM PEMBERDAYAAN EKONOMI DESA DI DESA SLAMET KECAMATAN TUMPANG KABUPATEN MALANG Fathur Rahman; Irma Fitriana Ulfah; Lukman Hakim
Jurnal Pengabdian Kepada Masyarakat (J-ABDIMAS) Vol 5 No 1 (2018): JURNAL PENGABDIAN KEPADA MASYARAKAT 2018
Publisher : Publisher UPT P2M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The problem faced by Slamet Village, Tumpang District, Malang Regency is the dependence of village finance on the Central Government. Slamet village does not have PADes, so village finance depends on government assistance and tax revenue sharing. Therefore, one of the village economic empowerments through the establishment of BUMDES is the first step to empowering the village economy in order to obtain PADes. This community service activity was carried out to provide initiation of the establishment of BUMDES in Slamet Village. This activity was attended by all village officials and representatives of several community organizations. The results of this service provide recommendations to map the potential that exists in Slamet Village and provide input to immediately compile the Village Regulation on the establishment of BUMDES. The compilation of this Perdes was the first step in establishing the BUMDES. Without the Perdes, the stages of establishing a BUMDES in improving the empowerment of the village economy cannot be realized.
Co-Authors Hadi Suyono HARRY SOEKOTJO DACHLAN Kurnia Widyaningrum Rahman, Fathur Septa Dwi Insani Siti Mariyah Ulfa Sutrisno Sutrisno Ulfah, Irma Fitriana