Fitri Trapsilawati
Universitas Gadjah Mada

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Human-computer trust in navigation systems: google maps vs waze Fitri Trapsilawati; Titis Wijayanto; Eggie Septiawan Jourdy
Communications in Science and Technology Vol 4 No 1 (2019)
Publisher : Komunitas Ilmuwan dan Profesional Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (519.181 KB) | DOI: 10.21924/cst.4.1.2019.112

Abstract

This study investigates users’ trust and reliance toward navigation systems. Forty participants participated in the experiment comparing Google Maps and Waze that have different mechanisms (data-based vs community-based). Our findings revealed that users had higher trust in Waze than Google Maps, due to the higher degree of flexibility in information sharing. Next, we found that users tend to utilize the navigation application that they have used, implying that trust in navigation system is highly associated with trustors’ prior experience and familiarity. Lastly, Google Maps users changed their reliance on Google Maps to Waze upon experiencing Waze features. This study offers several implications that system designers: (i) must ensure that the system’s transparency is maintained, (ii) should profoundly analyze possible interaction between users and computer agents, (iii) should ensure that certain safety conditions are maintained despite the freedom of information sharing provided by the computer agent
Toward a taxonomy of micro and small manufacturing enterprises Budhi Wibowo; Nur Aini Masrurah; Yulinda Uswatun Kasanah; Fitri Trapsilawati; Subagyo; Muhammad Adha Ilhami
Communications in Science and Technology Vol 4 No 2 (2019)
Publisher : Komunitas Ilmuwan dan Profesional Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (546.225 KB) | DOI: 10.21924/cst.4.2.2019.120

Abstract

The business sustainability of micro and small manufacturing enterprises (M-MSEs) are substantial to drive productivity and employment rate in many developing countries. However, due to various limitations, these enterprises are struggling to develop themselves into larger enterprises. For this reason, the government of Indonesia is enthused to provide technical and managerial supports for these M-MSEs. This study aims to provide an objective taxonomy of Indonesian M-MSEs as a guidance for the authorities to deliver the appropriate supports. The taxonomy was developed based on the survey to 735 M-MSEs in the Yogyakarta area. By using cluster analysis, we found that the M-MSEs can be classified into four distinct groups. Each group has its development strategies, ranging from adopting lean philosophy to instituting relationship marketing. This taxonomy provides useful directions for the authorities to support the development of M-MSEs in Yogyakarta and also serves as part of a broader effort to construct M-MSEs taxonomy in Indonesia.