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PAKET WISATA TRADISI SELAMATAN JAWAMELAYU DESA SELATBARU KABUPATEN BENGKALIS Desnita Windi Asnani; Andri Sulistyani
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 6: Edisi II Juli - Desember 2019
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Javanese Malay tradition is a one cultural and relogious potential that is like being introduced to tourist who will do tourism activities to Selatbaru Village Bengkalis Districts. This research aims to knows make about tour package Javanese Malay tradition Selatbaru Village Bengkalis Districts. This research using qualitative methods with a descriptive approach. The research subject was the village head, public figure Selatbaru Village, sub-district head, and society Selatbaru Village. Data collection is done by library research, observation, interview, and documentation. While data analysis is done by collecting data, data education, data presentation, and conclusion. From the research that has been done, it can be concluded that Selatbaru Village is a tourism destination that offers a wealth of cultural heritage. From that, formed a tour package explored cultural heritage in Selatbaru Vlillage for a day at a cost Rp. 216.000/person and this package also offers tour packages staying for 2 days 1 night at a cost Rp. 513.000/ person. Keyword : Tour Package, Selatbaru Village.
THE IMPLEMENTATION PROMOTIONS OF TOURIST ATTRACTIONS GURUH GEMURAI WATERFALL OF DEPARTMENT OF TOURISM AND CULTURE KUANTAN SINGINGI DISTRICT R. Tria Safitri; Andri Sulistyani
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 6: Edisi II Juli - Desember 2019
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Promotion is a way of communicating that is usually done in an organization whose purpose is to attract potential customers to buy products and services that are sold or offered. This study aims to determine the implementation of the promotion of Guruh Gemurai Waterfall Attraction by the Tourism and Culture Office of Kuantan Singingi Regency and analyze what are the inhibiting and supporting factors of the promotion. This study uses a qualitative method with a descriptive approach, the subject of this study is the Head of Department, Head of Marketing, Head of the Tourism and Culture Office of the Kuantan Singingi Regency. Data collection is done by interview, observation, and documentation. Data analysis conducted in this research is data reduction, data presentation, and drawing conclusions. The results of this study are the implementation of promotions carried out through 4 (four) techniques which include Advertising, Personal Selling, Sales Promotion, and Public Relations. But until now the results are still not good because there are still many promotions that have not been implemented and have not utilized the promotional media to the full. The supporting factors are usually done such as the presence of entertainment programs and attractions. And the inhibiting factors encountered in the implementation of this promotion are funds that are still very limited to carry out large-scale promotions and infrastructure problems and supporting facilities that are still lacking in Kuantan Singingi Regency. For this reason, in carrying out the promotion of Guruh Gemurai Waterfall Tourism Objects, it is expected to make maximum use of promotional media.Keyword : travel promotion, promotion techniques, waterfall
PENGELOLAAN FASILITAS OUTDOOR ACTIVITIES BAGI WISATAWAN DI WATER FRONT CITY SIAK SRI INDRAPURA Suci Sutriani; Andri Sulistyani
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 6: Edisi II Juli - Desember 2019
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Tourism facilities can be interpreted a facility and infrastructure that must be provided by the manager to the needs of tourists. This study was conducted in Water Front City of village of Rempak subdistrict, Siak District, Siak Regency. This research aims to know how to manage Outdoor Activities facilities for tourists in Water Front City Siak Sri Indrapura. This research uses quantitative descriptive methods to process the data obtained in the field through interviews, observations, documentation, and questionnaires all information collected and studied so that it becomes a unified whole ( Sugiono, 2000). As for the sample in the study of 100 respondents, the determination of respondents with Accidental Sampling. The data collection techniques used are observations, interviews, documentation, and questionnaires, using the Likert scale as a measuring instrument. Based on the results of the research that has been done, the management of Outdoor Activities for tourists in Water Front City Siak Sri Indrapura with Sub variables stay, eat & drink, service to the desires of the tourists. Keywords: Facilities Management, Outdoor Activites, Water Front City
PENILAIAN WISATAWAN PADA FASILITAS ANDALUS WISATA KELUARGA KABUPATEN KAMPAR PROVINSI RIAU Agus Saputra; Andri Sulistyani
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 8: Edisi II Juli - Desember 2021
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Increasing tourist facilities is one way for tourist attractions to bring in more tourists. Tourist ratings on the facilities of a tourist attraction can be used as a benchmark for improving tourist attraction facilities. This study aims to determine the rating of tourists on the facilities in Andalus Family Tourism, Kampar Regency, Riau Province, as well as to determine the efforts of the manager in managing the Andalus Family Tourism facilities. This study uses a quantitative method with a descriptive approach to describe and explain the situation that occurs based on data collection techniques of observation, questionnaires, documentation, and interviews which then draws a conclusion. The sample in this study was 100 people using the slovin formula, namely tourists who had visited Andalus Family Tourism in 2020. The key informant in this study was the chairman of the Andalus Family Tourism manager. Based on the results of the study, it can be concluded that tourist ratings at Andalus Family Tourism facilities in Kampar Regency, Riau Province are good in almost all types of facilities, namely main facilities, supporting facilities, service facilities, management facilities, and complementary facilities which refer to the grand theory used. This is evidenced by the results of the assessment score which got a good score with a score of 22,867. Efforts by the manager in managing the facilities are to make gradual improvements to existing facilities as well as to increase the quantity and quality of Andalus Family Tourism facilities. Keywords: facilities, Andalus, family tourism
MOTIVASI KUNJUNGAN WISATAWAN KE OBJEK WISATA LAWANG PARK KABUPATEN AGAM SUMATERA BARAT Naufal Munadi; Andri Sulistyani
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 7: Edisi II Juli - Desember 2020
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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The purpose of this research is to know the motivation of tourist when visiting to Lawang Park destination, Agam Regency, West Sumatera. This research uses a quantitative method with a descriptive approach to describe and explain the situation that occurs by collecting data and information in the field. The key informants in this research were tourists visiting the Lawang Park destination, Agam Regency. In research, the data collection techniques used were questionnaire, observation and documentation. Based on the results of the study, it can be concluded that tourists visiting the Lawang Park Destination stated agree from the 4 indicators of tourist motivation that have referred to the grand theory used. Keywords:  Motivation, tourist, destination 
REVITALISASI OBJEK WISATA RUMAH TENUN PUCUK REBUNG HJ YAHYA KAMPUNG BANDAR KECAMATAN SENAPELAN KOTA PEKANBARU Rona Sitorus; Andri Sulistyani
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 4, No 2: WISUDA OKTOBER 2017
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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This study aims to determine 1. How to Revitalize a Tourist Attraction Rumah Tenun Pucuk Rebung Hj Yahya Kampung Bandar Kecamatan Senapelan Pekanbaru City 2. What are the Obstacles of Revitalization of Objects of Rumah Tenun Pucuk Rebung Of Hj Yahya Kampung Bandar Kecamatan Senapelan Kota Pekanbaru. This research uses qualitative method with descriptive approach, Research subjects are managers Rumah Tenun Pucuk Rebung of Hj Yahya Kampung Bandar Kecamatan Senapelan Kota Pekanbaru. Tour conscious group Local people, Department of Culture and Tourism Pekanbaru City And Visitors. Data collection conducted, thatis by document study, observation, depth interview. Data analysis With data reduction, data presentation, conclusion drawing.The results showed that the revitalization of tourism objects Rumah Tenun Pucuk Rebung Hj Yahya Kampung Bandar Kecamatan Senapelan Pekanbaru City Is still poorly managed due to social and economic aspects. Barriers to revitalization of Objects of Rumah Tenun Pucuk Rebung Of Hj Yahya Kampung Bandar Kecamatan Senapelan Kota Pekanbaru is Environmental conditions located in densely populated areas, surrounding communities who are less concerned about the condition of the House, and No Assistance from the government.Keyword :Revitalization, RumahTenunPucukRebung, Kampung Bandar
KINERJA PRAMUSAJI TAMING SARI RESTAURANT DI TURI BEACH RESORT BATAM Murni "; Andri Sulistyani
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 5: Edisi II Juli - Desember 2018
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Turi Beach Resort is located in Hang Lekiu street, Nongsa, Batam, KepulauanRiau. Turi Beach Resort is a part of Nongsa Resort. This is Resort is strategicplaceso it is being favorite for local and foreign tourist. The research aim is todetermine the waiter’s skill in Taming Sari Restaurant in Turi Beach ResortBatam. This research methodology was by using quantitative datas by descriptiveapproach to identify the problems in Taming Sari Restaurant. The respondent isfive person. The data collection technic is observation, interview, anddocumentation. The result shows that the waiter’s skill in Taming Sari Restauranfrom the quality is 80%, quantity is 75%, timing is 79%, dan team work is 82%.On the waiter’s skill is not based on the rules/SOP. It determine how good is thewaiter’s skill in Taming Sari Restaurant in Turi Beach Resort Batam.Keywords: Performance, waiter, Restaurant, Resort.
SISTEM KOORDINASI KERJA FRONT OFFICE DEPARTMENT DALAM PENANGANAN CHECK-IN DAN CHECK-OUT DI ALLIUM BATAM HOTEL Ferdinando Try Gunawan; Andri Sulistyani
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 5: Edisi II Juli - Desember 2018
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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This research aims to determine about to find out work coordination system of FrontOffice Department in handling the check-in and check-out at Allium Batam Hotel.Coordination is an integration process activities that aims to produce an action toachieve common goals in an organization. Every leader need to coordinate theactivities to the organization members by given in completing the task. With the clearinformation and proper communication, and division of work to subordinate individualwill do the work in accordance with the authority received. Without any coordination otthe work of individual employees then the company’s goals will not be achieved. Thisresearch to make use qualitative method to analysis set of case, which to become thekey informan in this research as much as seven people’s. That is Front Office Manager,Night Duty Manager, Bell Captain, Front Office Supervisor, Guest Relation Officer,Reception and Bellboy. Sources were obtained through observation, interview, anddocumentation. Based on result of this research, the conlusions of this research arework coordination from Front Office Department has been done, but still needs to beimproved raising required so that coordination will be better in the future.Keywords : Coordination, Check-In, Check-Out
PELAKSANAAN STANDARD OPERATIONAL PROCEDURE (SOP) WAITER/WAITRESS ROOM SERVICE FOOD AND BEVERAGE DEPARTMENT PADA MASA PANDEMI COVID-19 DI FOX HOTEL PEKANBARU Almas Refin; Andri Sulistyani
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 8: Edisi II Juli - Desember 2021
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Standard operational procedure (SOP) is the most important part in carrying out a task so that the task can be carried out properly and correctly. In the SOP room service, there are three stages, namely taking orders, operational activities, and clear-up. This study aims to find out how to implement the waiter/waitress room service SOP at Fox Hotel Pekanbaru, especially during the covid-19 pandemic. This study uses a qualitative method with a descriptive approach. Data collection techniques used in this study were observation, interviews, and documentation. Key informants involved in this research are Mr. Andi Alfian as manager at the food and beverage service department at Fox Hotel Pekanbaru and Mr. Samuel Simatupang as supervisor at the food and beverage service department at Fox Hotel Pekanbaru and an additional informant, namely Ms. Elsa Rianty as a waitress at the food and beverage service department at Fox Hotel Pekanbaru. Based on the results of the study, the implementation of SOP room service during the COVID-19 pandemic by waiters/waitresses at Fox Hotel Pekanbaru has gone well. Starting from taking orders, operational activities or food delivery, to clear-up or cleaning dirty dishes and food utensils. Of course there are obstacles in the implementation of SOP room service by the waiter/waitress themselves such as during rush hour, the waiter/waitress is overwhelmed in serving room service orders, but these obstacles can be overcome properly.  Keywords: Room Service, SOP, waiter, waitress, Covid-19
POTENSI PARIWISATA DALAM PEMBERDAYAAN MASYARAKAT DI PULAU BELIMBING KECAMATAN KUOK KABUPATEN KAMPAR Fiqri Syahwidi Saputra; Andri Sulistyani
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 5: Edisi I Januari - Juni 2018
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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In a study using this descriptive qualitative research method, there is a goal to know how the Tourism Potential in Community Empowerment in Belimbing Island District Kuok Kampar District. In addition, this study also describes the potential of the island of belimbing, describing the role of tourism in community empowerment. Based on the results of research that has been done there are results showing the Potential Village Tourism Island Belimbing has attractions that are Nature and Culture attractions. Nature Attraction is River, Plantation, Orange, Guava Citra Keramba (floating net cages), Rice fields. While Cultural Attractions there Pangkal Barge, Manggelek Tobu, Orphans Benefit, Balimau Kasai, Calempong, Silat Dance. Tourism that grows in the middle of the island community is very good for improving the economy and income of its own people, and to promote the island of starfruit as Tourism Village, In general tourism, concerned in the citrus and jambu Citra plantation economy. Local cultural traditions such as Manggelek Tobu, Balimau Kasai, Bakela, Pangkal Tongkang. Keywords: Potential, Tourism, Empowerment, Society