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Pengaruh Kualitas Pelayanan Terhadap Niat Ulang Dengan Menggunakan Produk Yang Lain Melalui Kepercayaan Nasabah Bank Syariah Mandiri Kantor Cabang Boulevard di Surabaya Viandhy, Aditya Okta; Ratnasari, Ririn Tri
Jurnal Ekonomi Syariah Teori dan Terapan Vol 1, No 8 (2014): Agustus-2014
Publisher : Jurnal Ekonomi Syariah Teori dan Terapan

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Abstract

This study aims to determine the effect of service quality on intention to re-use products other Bank Syariah Mandiri through the trust as an intervening variable.The method used is quantitative approach. Characteristics of the sample used is 30 customers of Bank Syariah Mandiri Boulevard branch in Surabaya who use a particular product. Sampling is using nonprobability sampling with purposive sampling procedure. The analytic technique is used path analysis or path analysis.The results showed that the quality of services significantly influence customer confidence in Bank Syariah Mandiri Boulevard in Surabaya. Other results show that trust significantly influence purchase intention by re-using the products of Bank Syariah Mandiri others. While service quality does not significantly influence customers purchase intention by re-using the products of Bank Syariah Mandiri others.Advice for Bank Syariah Mandiri branch in Surabaya Boulevard to always improve the quality of service to customers through good SERVQUAL and maintain the trust that exists between the customer and the bank to always be honest and maintain the trust that has been given by the customer to the bank. For further research can add variable customer loyalty in the Islamic perspective.
Pengaruh Citra Merek Melalui Sikap Konsumen Terhadap Niat Beli Ulang Pada Produk Busana Muslim Zoya di Surabaya Ain, Nurul; Ratnasari, Ririn Tri
Jurnal Ekonomi Syariah Teori dan Terapan Vol 2, No 7 (2015): Juli-2015
Publisher : Jurnal Ekonomi Syariah Teori dan Terapan

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Abstract

This study aims to determine the effect of brand image to re-purchase intention through attitude of consumers to the brand in the Zoya’s Muslim fashion products in Surabaya.This sudy collects primary data from the questionere with 30 sample. The sample is the consumer of Zoya’s products in Surabaya. This study utilizes Consumer characteristics who have ever made a purchase Zoya’s products in Surabaya within the past year. The sampling technique is accidental and purposive sampling.This study utilizes quantitative approach path analysis technique (path analysis).Endogenous variables is re-purchase intention, whereas exogenous variables is brand image and intervening endogenous variable is the attitude of consumers to the brand image. The results indicates that the brand image has a positive and significant impact to the consumer attitudes on Zoyas’s Muslim fashion brand. Other results shows that a significant influence on consumer attitudes and re-purchase intention . Then, the brand image is also has positive and significant impact on re-purchase intention on the Zoya’s Muslim fashion in Surabaya. Based on these findings, Zoya Surabaya branch should maintain and enhance the brand  image of Zoya and positive attitudes of consumers towards the Muslim fashion Zoya so as to improve on the consumers purchase intention on products Moslem Zoya. For the further research, it will be better by adding a moderator variables such as the level of religious knowledge that will get an idea whether the moderator variables will weaken or increase the influence of consumer attitudes to re-purchase intention of consumers on Zoyas’s Muslimfashion brand.
Faktor Nasabah Memilih BMT Mandiri Sejahtera Gresik Makmun, Syukron; Ratnasari, Ririn Tri
Jurnal Ekonomi Syariah Teori dan Terapan Vol 2, No 8 (2015): Agustus-2015
Publisher : Jurnal Ekonomi Syariah Teori dan Terapan

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Abstract

This research is set to determine the factors that influence the customer in choosing BMT Mandiri Sejahtera Gresik which has a customer base of more than twenty thousand. This study uses a quantitative method with exploratory factor analysis. Characteristics of the population in this study is the customer BMT Mandiri Sejahtera. The number of samples at the time of the interview written test prelemenery test as 9 respondents, and to main test as many as 85 respondents. Sampling technique used was purposive sampling where the sample is taken from the customer BMT Mandiri Sejahtera Karangcangkring Central Office. Based on the results of the study indicate that there are six factors that affect the customers decision choosing BMT Mandiri Sejahtera. Six such factors as a result of reduction of the processing of factor analysis. These six factors are named by a factor of revenue sharing, religiosity factors, factors of marketing strategies, factors saving gift, factor customer service, and the administrative cost factor.
Faktor Yang Mempengaruhi Konsumen Memilih Kolam Renang Muslimah Al-Hikmah Sport Center di Surabaya Hardianto, Anneke Ratnasari; Ratnasari, Ririn Tri
Jurnal Ekonomi Syariah Teori dan Terapan Vol 2, No 2 (2015): Februari-2015
Publisher : Jurnal Ekonomi Syariah Teori dan Terapan

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Abstract

The purpose of this study is to identify factors that influence consumers on choosing Al-Hikmah Sport Center Muslimah Swimming Pool in Surabaya. It related to increasing of people’s awareness to do physical activities, especially swimming.This study used quantitative research methods with exploratory factor analysis.Characteristics of the respondents in this study is Muslim consumers of Al-Hikmah Sport Center Muslimah Swimming Pool that have come at least twice in a last month. Sample amount on preliminary test by doing written interview are 20 respondents and the main test need 125 respondents. Sampling technique that used is non-probability sampling. Sampling was done using accidental sampling and purposive sampling.The results of the study showed that there are six factors that influence consumers on choosing Al-Hikmah Sport Center Muslimah Swimming Pool in Surabaya. The sixth factors are named by the factor of similarity motives, securities, location, facilities, water qualities, and the experiences.
Faktor Yang Mempengaruhi Keputusan Mahasiswa S1 Ekonomi Islam Fakultas Ekonomi dan Bisnis Universitas Airlangga Belum Menjadi Nasabah Bank Syariah Johan, Mega Nilasari; Ratnasari, Ririn Tri
Jurnal Ekonomi Syariah Teori dan Terapan Vol 1, No 8 (2014): Agustus-2014
Publisher : Jurnal Ekonomi Syariah Teori dan Terapan

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This research aims to determine the factors that influence the decision of Students of Islamic Economics FEB UNAIR not selected as Syariah Bank’s Customer.This research used quantitative methods through exploratory factor analysis. Characteristic of the research population are students of Islamic Economics UNAIR who following the active class. The number of samples in pre eliminary test by conducting a written interview by 25 respondents, and main test required 100 respondents. The sampling technique used is probability sampling. Sampling was done using simple random sampling.Based on the results of the study indicate that there are four factors that affect the decision of Students of Islamic Economics FEB UNAIR. The four factors as a result of reduction of processing factor analysis. These four factors named by factor of the brand image, product knowledge, spurious loyalty, service experience.Advice for the Syariah Bank are improves service experience for every remittance transactions by ontime, Syariah Bank offers interesting sales promotion to get customers, more socialization about negative impact of riba, not burden charge for every transactions in ATM or online banking. Advice for the next researcher, can analys factors made from this research influencing other variabel that decision muslim students S1 FEB UNAIR have not been Syariah Bank’s customer yet, for the second next research, make the factors in this research being exogen variables that influenced muslim consumen behavior to Syariah Bank.
Halal Tourism Based on Value Creation Ratnasari, Ririn Tri
al-Uqud : Journal of Islamic Economics Vol 4, No 2 (2020): July
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (326.745 KB) | DOI: 10.26740/al-uqud.v4n2.p268-284

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Nowadays, halal tourism product is not only focused on Muslim tourists, but also non-Muslim one. The halal tourism industry needs to develop the people understanding of halal values in order to bring benefits to consumers through recognition of the tourism management potency as well as the need of value identification. This research aimed to develop value-based tourism, identify the value types, as well as create value as the basis for managing lawful tourism, which needs a model to facilitate recognizion of the tourism product excellence. This research used qualitative case study approach, with the head of tourism in the region where has potency to implement Islamic Marketing Concept as the key informants. The result showed that halal marketing included not only about product but also about pricing, promotion, and place. Muslim consumers were keen on tourism services that implement lawful approach. Furthermore, there were ten values of tourism in Indonesia e.g. Religious Tourism, Geo Tourism, Natural Tourism, Fashion Tourism, Culinary Tourism, Medical Tourism, Historical Tourism, Sport Tourism, Culture Tourism, and Hospitality Tourism.
Zakat Institution of Financial Transparency Model: An Explanatory Research Wahyudi, Muhamad; Huda, Nurul; Herianingrum, Sri; Ratnasari, Ririn Tri
ZISWAF Vol 8, No 2 (2021): ZISWAF: Jurnal Zakat dan Wakaf
Publisher : State Islamic Institute of Kudus (IAIN Kudus)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (331.297 KB) | DOI: 10.21043/ziswaf.v8i2.9358

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Public demand for financial transparency of zakat institutions is getting stronger. The weak quality of financial reports resulted in a distrust of this institution. Therefore, a framework is needed as a reference in compiling and presenting quality financial reports that meet public expectations. This article aims to propose a financial transparency framework for the Amil Zakat Institution (LAZ) in Indonesia. This is a descriptive qualitative study with an explanatory approach. Furthermore, data collection was carried out through studies related to financial transparency of the institution and was complemented by interviews with directors, distribution managers, accounting staff, and three muzaki of zakat institutions in Central Java. The results concluded that the framework for transparency practice in the financial statements of zakat institutions comprises three parts, namely the principle of tauhid as a foundation component. Amil zakat's professionalism, internal audit, internal control, and financial accounting standards are the principal components, as well as the use of the website as support. The implication of this study is that the credibility of zakat institutions can be increased by improving the quality of financial reports.
Accountability Practices Based on Zakat Institutions Website in Indonesia Wahyudi, Muhamad; Herianingrum, Sri; Ratnasari, Ririn Tri
Jurnal Riset Akuntansi dan Keuangan Vol 9, No 3 (2021): Jurnal Riset Akuntansi dan Keuangan. Desember 2021 [DOAJ & SINTA Indexed]
Publisher : Program Studi Akuntansi FPEB UPI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/jrak.v9i3.31225

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Website-based accountability is the right choice for zakat institutions to increase the positive image of the public. This study aims to reveal how zakat institutions use the website in disclosing public accountability. This research is a qualitative research with a content analysis technique approach to test how big the accountability index is based on the zakat institution website. The research sample consisted of 26 zakat institutions at the national level in Indonesia. Inter-rater analysis techniques are used to test data reliability. The results reveal that the practice of website-based accountability in zakat institutions in Indonesia is still low. This can be seen from the three-dimensional score, namely 43% transparency, 34% accountability, and 27% responsibility and the total score on the average website-based accountability index only gets a score of 299 out of 637 or 43%. The implication of this research is that the use of websites as a means of delivering public accountability can increase public integrity and trust in zakat institutions.
Commemorating the 10th Anniversary of Al-Iqtishad Journal of Islamic Economics: A Bibliometric Analysis Ujang Syahrul Mubarrok; Raditya Sukmana; Ririn Tri Ratnasari
Al-Iqtishad: Jurnal Ilmu Ekonomi Syariah Vol 12, No 2 (2020)
Publisher : Faculty of Shariah and Law, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (418.684 KB) | DOI: 10.15408/aiq.v12i2.18247

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Abstract. This study bibliometrically evaluates and analyzes the articles published by Al-Iqtishad Journal in the last ten years. Data were obtained from the website of Al-Iqtishad Journal and further edited in Mendeley. The results show that the Al-Iqtishad journal had published 215 articles in the last ten years, mostly in English and Indonesian languages, with the majority of the topics on Islamic banking. These findings tend to be useful for the editorial board of Al-Iqtishad journal to evaluate and improve the publication of their articles. Keywords: Islamic Economics; Bibliometrics Abstrak. Studi ini menganalisis dan mengevaluasi secara bibliometrik artikelartikel yang diterbitkan oleh Jurnal Al-Iqtishad dalam 10 tahun terakhir. Data diperoleh dari situs web dan selanjutnya diedit di Mendeley. Hasil penelitian menunjukkan bahwa jurnal Al-Iqtishad telah menerbitkan 215 artikel dalam sepuluh tahun terakhir yang sebagian besar berbahasa Inggris dan Indonesia, dengan mayoritas topik tentang perbankan syariah. Temuan ini cenderung bermanfaat bagi dewan redaksi Iqtishad untuk mengevaluasi dan meningkatkan publikasi artikel mereka.Kata kunci: Ekonomi Islam; Bibliometrik
MODEL OPTIMALISASI INTEGRASI PENDIDIKAN EKONOMI SYARIAH PADA PONDOK PESANTREN DI MADURA Ryval Ababil; Ridan Muhtadi; Ririn Tri Ratnasari
Ulumuna: Jurnal Studi Keilsman Vol 3 No 1 (2017)
Publisher : LP2M IAI Miftahul Ulum Pamekasan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36420/ju.v3i1.3966

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Islamic economic education in Indonesia is very important. Especially if you look at the growth of the financial industry and Islamic business which is quite rapid. So it was felt that there was a need for efforts to instill the divine economics in the younger generation, namely in the period before college. The concept of integrating Sharia economic education with extracurricular systematic student cooperatives is a sufficiently accurate strategy to create young generations of Muslim candidates for practitioners and academics who understand sharia economics.
Co-Authors Achmad Nur Iman Adinda Septiani M Aditya Okta Viandhy Aditya Okta Viandhy, Aditya Okta Ahmad Khabib Dwi Anggara Akhmad Kusuma Wardhana Akhmad Kusuma Wardhana Akhmad Kusuma Wardhana Akhmad Kusuma Wardhana Alfath Shifa Ghifara Alimin Alimin Alimin Alimin Amalina Rusydina Aminatun Habibah Aminudin Ma'ruf Angga Khoerul Umam Anik Rufaidah Anik Rufaidah Anik Rufaidah Anneke Ratnasari Hardianto Anneke Ratnasari Hardianto, Anneke Ratnasari Annisa Rahma Febriyanti Anwar Allah Pitchay Azhar Alam Bunga Permata Samodra Dyah Permata Sari Ega Rusanti Fadila Ainur Jamil Fatin Fadhilah Hasib Fitria Solahika Salma Ghozian Hakeem Hafidza Gumelar Muksininna Hasan Aedy Hasna Fauziana Hesti Dwi Fandini Ilham Rahmanto Imron Mawardi Inayah Rahman Ismah Osman Iwan Prakoso Gunawarman Karimah Tri Lestari La Ode Alimusa Lintang Titian Purbasari M. Adi Surya Anwar M. Ala’uddin Maulidy Albar Mega Nilasari Johan Mega Nilasari Johan, Mega Nilasari Mohamed Battour Muchammad Choir Rivo Muhamad Nafik Hadi Ryandono, Muhamad Nafik Muhamad Wahyudi Muhamad Wahyudi, Muhamad Muhammad Ala’uddin Muhammad Syifa Nida’ Al-Karimah Makkawi Nilna Fadlillah Novi Sekar Sari Novi Sekar Sari Nur Adila Wulandari Nur Aulia Noviyani Nurul Ain Nurul Ain, Nurul Nurul Huda Nurul Huda Raditya Sukmana Ramdani Ramdani Ridan Muhtadi Rifki Fajar Subekhi Rika Rika Rizky Farah Nurfadhilah Ryval Ababil Sheila Ayu Pramesti Permatasari Siti Nur Indah Rofiqoh Siti Nur Indah Rofiqoh Siti Nur Indah Rofiqoh Siti Nur Indah Rofiqoh Sitii Nur Indah Rofiqoh Sri Herianingrum Sri Herianingrum Sulistya Rusgianto Sulistyowati Sulistyowati Sulistyowati Sulistyowati Syukron Makmun Syukron Makmun, Syukron T.Saipul Hadi Tanissa Intan Syahvina Thoyyib Mas’udi Ujang Syahrul Mubarrok Usman Jamilu Vicky Alif Putra Yan Putra Timur Zulfa Mufidah