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Pengaruh Iklim Organisasi Terhadap Kinerja Karyawan Bagian Pemasaran PT Telkom Divisi Telkom Flexi Medan dewi murniaty; yeni absah
Jurnal Media Informasi Manajemen Vol 1, No 3 (2013): media informasi manajemen
Publisher : Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (263.602 KB)

Abstract

The problem of study was how organizational climate influence performance of marketing employees on PT Telkom Division Telkom Flexi Medan.  The objective of the study was to find out the influence of organization climate on the marketing employee’s performance on the PT Telkom Division Telkom Flexi Medan.  Hypothesis in the study was that organizational climate influenced the marketing employee’s performance on PT Telkom Division Telkom Flexi Medan.  The data used were the primary and secondary ones.  The primary data were collected through disseminate questionnaires.  The secondary data were collected through documentation study of official document issued by marketing of PT Telkom Division Telkom Flexi Medan.  The method of analysis using linear regression tests.  The result of study from using linear regression test indicated that organizational climate influenced the marketing employee’s performance of 26,7%  and 73,3% explained by other factors not included in this research.   Keywords:  Climate of Organization, Employee’s Performance.
Tourism Image, Experiential Value, Experiential Satisfaction dan dampaknya terhadap Revisit Intention Endang Sulistya Rini; Yeni Absah; Beby Karina Fawzeea; Alfifto Alfifto
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 4, No 4 (2022): Journal of Education, Humaniora and Social Sciences (JEHSS), May
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (999.741 KB) | DOI: 10.34007/jehss.v4i4.1180

Abstract

The aim of this study was to determine the effect of tourism image, experiential value, experiential satisfaction, on revisit intention in Lake Toba. The population in this study is tourists who visit Lake Toba, North Sumatra with an unknown number, so that the sampling uses the formula from the Malhotra theory where the number of questions is multiplied by four to obtain a sample of 324 tourists. The results showed that tourism image had a positive and significant effect on experiential satisfaction, experiential value had a negative but significant effect, experiential satisfaction had a positive and significant effect on revisit intention, tourism image had a positive and significant effect on revisit intention through experiential satisfaction and experiential value had a negative effect but significant to revisit intention through experiential satisfaction.
Pengaruh Pendidikan Dan Pelatihan Terhadap Kinerja Melalui Kompetensi Bidan: Studi Kuantitatif Azmin Said Telaumbanua; Yeni Absah
JURNAL PENELITIAN PENDIDIKAN, PSIKOLOGI DAN KESEHATAN (J-P3K) Vol 2, No 2 (2021): J-P3K AGUSTUS
Publisher : Mata Pena Madani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51849/j-p3k.v2i2.103

Abstract

Kinerja individu sangat mempengaruhi hasil dalam sebuah tugas yang kerjakan. Namun untuk mendapatkan hasil yang maksimal maka diperlukan pencapaian kompetensi yang baik melalui keikutsertaan dalam program pendidikan dan pelatihan/diklat. Kompetensi yang rendah diduga dipengaruhi oleh pendidikan dan pelatihan/diklat yang kurang efektif, salah satunya disebabkan karena kurangnya pelaksanaan kegiatan Diklat itu sendiri. Tujuan umum dalam penelitian ini adalah untuk mengetahui pengaruh pendidikan dan pelatihan/diklat terhadap kinerja melalui kompetensi bidan di UPTD Puskesmas Kecamatan Gunungsitoli.Penelitian ini termasuk penelitian kuantitatif dengan metode kausalitas yang tujuan untuk melihat sebab akibat antara variable dan desain yang digunakan adalah cross sectional. Adapun populasi dalam penelitian ini adalah seluruh bidan di wilayah kerja UPTD Puskesmas Kecamatan Gunungsitoli berjumlah 96 orang dan teknik pengambilan sampel menggunakan purposive sampling dimana pemilihan sampel berdasarkan kriteria yang ditentukan oleh peneliti yaitu bidan ASN yang pernah mengikuti pendidikan dan pelatihan/diklat berjumlah 55 orang. Instrumen dalam penelitian ini menggunakan kuesioner yang telah dilakukan uji validasi dan hasil dari pengumpulan data penelitian di analisis menggunakan uji analisis path. Sesuai dengan hasil uji yang didapatkan nilai P-value yaitu 0,000 yang artinya lebih kecil dari 0,05. Dari hasil uji tersebut, maka dapat disimpulkan bahwa pendidikan dan pelatihan sangat berpengaruh terhadap kinerja, dimana bidan yang sudah mengikuti pendidikan dan pelatihan memiliki kinerja yang baik daripada bidan yang belum mengikuti pendidikan dan pelatihan dilihat dari segi manajemen dan pelayanan. Dalam penelitian ini kompetensi berpengaruh besar dalam penilaian kinerja, dimana kompetensi digunakan sebagai alat ukur yang dapat menentukan baik tidaknya suatu kinerja. Hal ini juga terjawab dari hasil penelitian dimana nilai kompetensi dengan P-value 0,000 yang artinya lebih kecil dari 0,05. Dari hasil tersebut dapat diketahui bahwa bidan yang memiliki kompetensi memiliki kinerja yang baik dan sebaliknya jika bidan tidak memiliki kompetensi maka kinerjanya kurang baik. Dari Hasil penelitian yang sudah dilakukan maka dapat disimpulkan adanya pengaruh pendidikan dan pelatihan/diklat terhadap kinerja melalui kompetensi bidan. Untuk selanjutnya hasil penelitian ini dapat menjadi dasar bagi puskesmas dalam mengembangkan kompetensi dan kinerja staf dan pegawai yang bekerja di wilayah kerja UPTD Puskesmas Kecamatan Gunungsitoli baik bidan ASN maupun bidan tenaga sukarela dengan tujuan adanya peningkatan mutu dan kinerja.
STRATEGY ANALYSIS IN ACEH ISLAMIC BANK Rico Syahputra; Yeni Absah; Beby Karina Fawzeea Sembiring
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 2 No. 6 (2022): December
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v2i6.586

Abstract

Islamic banks are the result of the Aceh Qanun policy on Islamic Financial Institutions in implementing the principles of Islamic law. Qanuns are laws and regulations similar to regional regulations that regulate the administration of the Aceh government, as well as community life in deciding regulations through DPRA meetings, so as to produce policies to be implemented. The purpose of this research is to find out and analyze strategies for increasing customer loyalty in Islamic banking in Aceh Province. Customer Relationship Management, Service Quality and Perceived Value play an important role in providing services, customer desires and understanding customer behavior in improving service quality to create Islamic Bank Customer Loyalty. This research examines 200 customers who save at Islamic banks in 5 districts/cities in Aceh. selected by purposive sampling technique, and tested using the PLS SEM statistical analysis method. The results show that Customer Relationship Management, Perceived Value has an effect on Customer Loyalty, but Service Quality has no effect on Customer Loyalty. Customer Relationship Management and Service Quality affect Perceived Value. In addition, Perceived Value mediates the relationship between Customer Relationship Management and Service Quality towards Customer Loyalty.
THE IMPACT OF INTELLECTUAL CAPITAL ON FIRM VALUE AND FINANCIAL PERFORMANCE AS INTERVENING VARIABLES IN MANUFACTURING COMPANIES IN THE BASIC AND CHEMICAL INDUSTRIAL SECTORS ON INDONESIA STOCK EXCHANGE YEAR 2012-2020 Pertiwi Marpaung; Rina Br Bukit; Yeni Absah
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 3 No. 1 (2023): February
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v3i1.634

Abstract

This study aims to determine the effect of intellectual capital on firm value and financial performance as an intervening variable. In addition, this study also aims to determine whether financial performance can be used as an intervening variable in this research model.This type of research is quantitative research. The population in this study are manufacturing companies in the basic and chemical industrial sectors listed on the Indonesia Stock Exchange. Samples were taken using a non-probability sampling technique with purposive sampling method, so that 13 companies were selected with 117 total observations. The data analysis technique used path analysis technique.The results of the analysis show that VACA and VAHU have no significant effect on financial performance while STVA has a significant effect on financial performance. VACA and VAHU have a significant effect on firm value while STVA has no significant effect. The financial performance variable cannot mediate the effect of VACA and VAHU on firm value while it can mediate the effect of STVA on firm value.