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All Journal SMART BUSINESS JOURNAL
Hairudinor Hairudinor
Prodi Ilmu Administrasi Bisnis/Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Lambung Mangkurat

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Efektivitas Dalam Meningkatkan Kinerja Karyawan Pada Best Western Kindai Hotel Banjarmasin Ikhsan Rafi Hidayat; Saladin Ghalib; Fitriyadi Fitriyadi; Hairudinor Hairudinor
Smart Business Journal Vol 1, No 1 (2021): Januari-Juni
Publisher : Lambung Mangkurat University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (222.302 KB) | DOI: 10.20527/sbj.v1i1.12784

Abstract

This study aims to see whether the training provided by the Best Western Kindai Hotel Banjarmasin has been effective or not. In the process, this study uses qualitative methods where the results show that the training provided by the Best Western Kindai Hotel Banjarmasin to its employees has shown effective results in its implementation. .Basically, the company always wants every training that is carried out to be effective and produce effective output as well. In its efforts, the Best Western Kindai Hotel Banjarmasin always strives for how every training given is always effective and produces effective outputs too, by bringing in trainers who are competent in their fields with the hope of meeting the factors of effectiveness itself, such as Trainer Clarity, Training Place, Communication Trainers and Training Materials so as to achieve effective training and achieve the vision and mission of the company. Keywords : Training, Effectiveness, Trainer, Trainer Clarity, Training Place, TrainerCommunication, and Training Materials.
PENGARUH KUALITAS LAYANAN DAN HARGA KARTU SELULER TELKOMSEL TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN PENGGUNA KARTU HALO DI BANJARMASIN (Studi Pada Kantor Grapari Telkomsel Kota Banjarmasin) Nandawan Nizardy; Hairudinor Hairudinor; Setio Utomo
Smart Business Journal Vol 1, No 2 (2021): Juli-Desember
Publisher : Lambung Mangkurat University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (149.826 KB) | DOI: 10.20527/sbj.v1i2.12791

Abstract

This study aims to determine the effect of partially and simultaneously between Service Quality (X1) and Price (X2) on Purchasing Decisions (Y). The population in this study is consumers in the Banjarmasin Grapari office who use Halo cards for sampling techniques using non-probability sampling with a total sample of 140 people. Data collection techniques in this research is by distributing questionnaires. Data analysis techniques using Multiple Linear Regression Analysis. The results of the study prove that Service Quality (X1) partially has a significant positive effect on Purchasing Decisions (Y) of 18%. And Price (X2) partially has a significant positive effect on Purchasing Decisions (Y) with a large influence of 78.4%. The results of simultaneous testing show that service quality (X1) and price (X2) have a significant positive effect on purchasing decisions (Y) with a large effect of 78.8%. Keywords: Service Quality; Price; Purchase Decisions