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All Journal Jurnal Widya Manajemen & Akuntansi
Trisno Musanto
Staf Pengajar Tetap Fakultas Ekonomi, Universitas Katolik Widya Mandala Surabaya
Economics, Econometrics & Finance

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Model Orientasi Relasi antara Konsumen dengan Penyedia Jasa Maskapai Penerbangan Domestik Utami, Christina Whidya; Musanto, Trisno
Jurnal Widya Manajemen & Akuntansi Vol 4, No 2 (2004)
Publisher : Fakutas Ekonomi Unika Widya Mandala Surabaya

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Abstract

Since opening the opportunity of commercial air transport operation permit in Indonesia in the year 1999, pushing to born the various new air transport in Indonesia. Emerge the well-unbalanced between supply and demand, so that some air transport firm given on a very light emulation condition. On the other side, consumer remain to wish fulfilling standard of safety and satisfying service quality.
Co-Authors Christina Whidya Utami