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All Journal JURNAL ILMIAH KOHESI juremi: jurnal riset ekonomi
ESKI ADITYA
UNIVERSITAS ISLAM NEGERI SUMATERA UTARA
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DAMPAK PANDEMI COVID - 19 TERHADAP PEREKONOMIAN SERTA PEMBANGUNAN DI PEDESAAN ESKI ADITYA; SYFA ARIKAH; NURUL JANNAH
JURNAL ILMIAH KOHESI Vol 6 No 1 (2022): JURNAL ILMIAH KOHESI
Publisher : LP2MTBM MAKARIOZ

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Abstract

This study aims to examine the impact of Covid-19 on the people's economy and village development. Villages alwaysreceive assistance, leading to or causing the village to lose its identity. The loss of village identity is proven by the existenceof whatever is required by the government in its transmission, it must get an imbalance in the form of material. the basicproblem of how to meet basic human needs in order to carry out activities in the world in order to meet welfare, safety. thecorrelation between village democracy and the direction of the economy and village development which is an inseparableunit. Democracy affects the response to Covid-19, is a real result of village democracy in realizing the economy anddevelopment. Research to determine the impact of the endemic on the village economy, village development which is beinghit globally. The views of the village community have experienced a crisis of trust, as a result of the role of the central andregional governments that pay less attention to the village as an independent government, losing its identity. For the sake ofrealizing a village democracy in the field of economy and development, ideally it forms the character of citizens who are freefrom dependence.
ANALISIS TINGKAT KEPUASAN NASABAH TERHADAP KUALITAS PELAYANAN DAN SISTEM PENYERAHAN SANTUNAN PT JASA RAHARJA PERWAKILAN TK.I MEDAN Eski aditya; Muhammad Yafiz
Juremi: Jurnal Riset Ekonomi Vol. 1 No. 6: Mei 2022
Publisher : Bajang Institute

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Pelayanan serta sistem penyerahan khususnya penyerahan santunan kepada nasabah adalah salah satu variabel yang menjadi kiat keberhasilan dan kesuksesan bagi suatu wadah yang bergerak di bidang jasa. Terpenting lagi bagi perusahaan dibawah naungan BUMN yang mengurus asuransi kecelakaan yakni PT Jasa Raharja. Tujuan penelitian ini adalah untuk mengetahui tingkat kepuasan yang didapatkan oleh nasabah dalam pelayanan dan penyerahan santunan yang diberikan PT Jasa Raharja Perwakilan Tk.I Medan. Metode penelitian yang dipakai dalam penelitian ini ialah metode deskripstif kualitatif, dengan teknik pengumpulan data adalah wawancara yang mendalam serta pengamatan. Berhubungan dengan pelayanan serta penyerahan santunan asuransi kecelakaan lalu lintas, tentunya pasti ada hambatan yang dihadapi oleh PT. Jasa Raharja Perwakilan Tk.I Medan. Hal ini dapat dilihat dari masih adanya hambatan dalam melayani nasabah yang mempengaruhi tingkat kepuasan yang didapat oleh nasabah. Hasil penelitian menunjukkan bahwa nasabah sudah memiliki tingkat yang cukup puas terhadap pelayanan serta sistem penyerahan yang diberikan PT. Jasa Raharja Perwakilan Tk.I Medan.
Co-Authors Jannah, Nurul Muhammad Yafiz SYFA ARIKAH