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All Journal E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Brilliant International Journal of Management and Tourism (BIJMT) Jurnal Pengabdian Masyarakat Waradin Sewagati: Jurnal Pengabdian Masyarakat Indonesia Jurnal Visi Manajemen (JVM) Ardhi: Jurnal Pengabdian dalam Negri
Syamsul Hadi
STIEPARI SEMARANG
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Journal : Sewagati: Jurnal Pengabdian Masyarakat Indonesia

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PELATIHAN EXCELLENT SERVICE DALAM MENINGKATKAN SUMBER DAYA MANUSIA (SDM) FOOD & BEVERAGE (F&B) PADA KARYAWAN DI SEMARANG ROYAL GOLF Ahmad Mansur; Syamsul Hadi; Umar Abdul Jabbar
SEWAGATI: Jurnal Pengabdian Masyarakat Indonesia Vol. 2 No. 1 (2023): Maret : Jurnal Pengabdian Masyarakat Indonesia
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/sewagati.v2i1.809

Abstract

Service is the main and first key for the comfort of guests who come to a company, Service Excellence is the key. In language Service Excellence consists of two words, namely Service and Excellence. Every activity that is intended and intended to provide satisfaction through services provided by someone satisfactorily, something that is provided is of high quality and exceeds what the customer expects. the quality of Human Resources (HR) of employees in restaurants needs to be improved. One way to improve the quality of service for employees is for employees to be given direction and training regarding the importance of excellent service. Excellent service is an effort to provide a sense of satisfaction and foster trust in or customers in food and beverage business managers
Co-Authors Ahmad Mansur Aswan, Mukhamad Kholil Hendrajaya - Idah Kusuma Dewi Krisnatalia, Heni Mochamad Ainan Palupiningtyas, Dyah Samtono Samtono Satato, Yuniarto Rahmad Solichoel Solichoel Supriyadi, Andhi Tutik Tutik Umar Abdul Jabbar Y.R. Satato Yuliamir, Henry