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All Journal Buletin Udayana Mengabdi Jurnal Kepariwisataan dan Hospitalitas Journal of a Sustainable Global South Udayana Journal of Social Sciences and Humanities (UJoSSH) Dharma Jnana

Putu Diah Kesumadewi

Faculty Of Tourism, Udayana University

Author-ID : 3365578

Arts Humanities Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Articles

PEMBINAAN KEPARIWISATAAN MELALUI PELATIHAN ETIKA PELAYANAN PEKERJA WANITA DI ART SHOP DESA ADAT SEMINYAK KABUPATEN BADUNG Putu Diah Kesumadewi; Ni Made Ariani; A.A Manik Pratiwi; Putu Sucita Yanthy
Buletin Udayana Mengabdi Vol 17 No 3 (2018): Buletin Udayana Mengabdi
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat

The tourism industry is very fast growing nowadays in Desa Adat Seminyak. One of the tourism industries that supports the existence of tourism in Desa Adat Seminyak is the art shop. The existence of art shop invites tourists who visit the area of Seminyak and surrounding areas to shop for various needs at the venue. Usually goods purchased by tourists to be brought as a fruit hand to place of origin. Not infrequently tourists also shop at the art shop for business purposes, because the goods purchased can also be resold in the area of origin. The Art shop in Desa Adat Seminyak is expected to benefit the local community in this village. Therefore most workers are expected to come from the village. Most art shop workers in Desa Adat Seminyak are female workers. This is because working in the art shop does not require heavy power and can set the time because it is not bound by the work time. Female workers are considered very suitable to work in the art shop because it has good selling ability. But not just the ability to sell that must be owned by female workers, another ability that must be owned by female workers is the ability to serve consumers in this case tourists. Good service is needed by female workers so that tourists can comfortably shop at the art shop in Desa Adat Seminyak. One way that can be done to implement good service by female art shop workers is by providing training of service ethics to these workers. The service ethics training model that can be applied to female workers in art shop is in various ways, such as the ethics of foreign-language communication, good-looking ethics and good conduct ethics. Through this devotion is expected to form a good service ethics to female art shop workers so that the quality of service can be good. Good service quality is expected to be able to make a positive impact for the existence of tourism in Desa Adat Seminyak.

Model penerapan etika pelayanan pekerja wanita spa pada hotel berbintang di desa adat seminyak Putu Diah Kesumadewi; A.A. Manik Pratiwi
Jurnal Kepariwisataan dan Hospitalitas Vol 5 No 1 (2021): Vol.5,No.1,2021
Publisher : DIPLOMA IV TOURISM PROGRAM STUDY, TOURISM FACULTY,UDAYANA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKH.2021.v05.i01.p06

Abstract The tourism industry is experiencing rapid development in Indonesia today. This is evident from the increasing number of tourism businesses established in almost all regions in Indonesia. This collection of tourism businesses is interrelated with each other in providing the needs of tourists to feel comfortable to live in that place. Tourism businesses include tourist attractions, tourism areas, tourism transportation services, travel services, food and beverage services, accommodation, organizing entertainment and recreational activities, SPA, etc. SPA has become one of the fastest growing tourism businesses today, because SPA is included in health tourism activities. Star hotels contribute to improving the operation of SPA tourism businesses through the provision of this business in business administration services at hotels. The ethics services of female SPA workers in star-rated hotels in the Traditional Village of Seminyak must be applied in the operational work of the hotel. With the existence of good service ethics, tourists who enjoy this service will feel satisfied so that it will not close the possibility of having a positive impact on other business sectors in the hotel. This research uses descriptive method, which is a method used to obtain an overview of the research objectives. To analyze tourists responses/perceptions of the ethics of female workers' services SPA used a Likert Scale, by distributing questionnaires to tourists who were made respondents. The results of the research model on the application of the ethics of female SPA service workers to star hotels in Seminyak Traditional Village consists of 3 stages, the first stage is the ethics of guest service before treatment in terms of tangible or physical aspects and reliability or reliability. The second stage is the ethics of guest service during treatment in terms of assurance or assurance and empathy or attention. The third stage is responsiveness or responsiveness. Keywords: Ethics, Services, Women Workers, SPA

Faktor-faktor yang mempengaruhi siswa smkn jurusan pariwisata di kota denpasar dalam memilih perguruan tinggi A.A. Manik Pratiwi; Putu Diah Kesumadewi
Jurnal Kepariwisataan dan Hospitalitas Vol 5 No 1 (2021): Vol.5,No.1,2021
Publisher : DIPLOMA IV TOURISM PROGRAM STUDY, TOURISM FACULTY,UDAYANA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKH.2021.v05.i01.p07

Abstract In line with the increasing interest of students of SMKN majoring in tourism who continue to higher education, this study aims to determine the factors that influence SMKN students majoring in Tourism in Denpasar City in choosing universities and to find out the most dominant factors in influencing SMKN students majoring in Tourism in the City. Denpasar in choosing higher education institutions. This study used 100 respondents with accidental sampling technique. The data will be analyzed using quantitative descriptive analysis and using factor analysis. Based on the results of calculations using factor analysis, there are 21 variables which are grouped into 5 factors, namely the motivation factor plus the flexible lecture time factor and employees, the college physical evidence factor plus the people factor and the good image variable, the price factor and good accreditation. , reference group factors plus personal factors, and the latest curriculum variables. Of the five factors, the motivation factor plus the flexible lecture time factor and employees are the most dominant factors. Higher education institutions need to carry out promotional activities to SMK so that Vocational School students know the profile of the Higher Education, which will later become a reference for SMK students in choosing Higher Education Keywords: Factor analysis, Selection of Higher Education, Vocational School Students majoring in Tourism

Faktor-faktor pendukung membuka usaha bagi pekerja pariwisata yang dirumahkan di kota denpasar A.A Manik Pratiwi; Putu Diah Kesumadewi
Jurnal Kepariwisataan dan Hospitalitas Vol 5 No 2 (2021): Vol.5,No.2,2021
Publisher : DIPLOMA IV TOURISM PROGRAM STUDY, TOURISM FACULTY,UDAYANA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKH.2021.v05.i02.p12

Abstract As a result of Covid-19, many countries have closed international airports, this of course has a huge impact on the tourism sector in Bali. Since April 2020, nearly 96 percent of hotels in Bali have closed and laid off their workers. The status of these workers was laid off (taking unpaid leave). Tourism workers who lost their jobs did not just give up, they do everything to make money. Many of the laid-off tourism workers have switched professions to become new seller who use their cars and selling on the side of the main road in Denpasar City. This study aims 1) to find supporting factors in opening a business for laid-off tourism workers during the Covid – 19 pandemic, 2) to find out the most dominant factor which is a supporting factor in opening a business for laid-off tourism workers during the Covid-19 pandemic. Research location in Denpasar City. This study used 100 respondents with accidental sampling technique. The data will be analyzed using quantitative descriptive analysis and factor analysis. Based on the results of calculations using factor analysis, there are 12 variables grouped into 3 factors, namely business relations and business management factors, internal and external factors, and self-motivation factors which are supporting factors in opening a business for laid-off tourism workers during the Covid-19 pandemic. Of the three factors, business relations and business management are the most dominant. Conclusions from this research need to be hold entrepreneurship training activities for laid-off tourism workers so that they have entrepreneurial skills that are very useful for develop their business. Keywords : supporting, factors, business, laid-off, tourism, workers.

Traditional Balinese Food Existence and Appealing as The Culinary Tourism at Stars Hotels at Sanur Denpasar Bali Ida Ayu Trisna Eka Putri; Putu Dian Kesumadewi
Journal of A Sustainable Global South Vol 1 No 1 (2017): February 2017
Publisher : Institute for Research and Community Services Udayana University

The purpose of this study is determining the existence, appealing, and also the tourist perception of Traditional Balinese Food at stars hotels in Sanur. The research sample is whole the four and five star hotels in Sanur. The purposive technique as used in determining the research informant by interviewed with the hotel chef. The tourist perception was collected by accidental sampling. Data collected by observation, interviewed, literature study, questionnaires, and the picture documentation. The data were analyzed by descriptive method and Likert Scale for the tourist perception. According to this research that most of the stars hotels at Sanur presents, and served with various menus, and the favorites menu is " Ikan Panggang Sambel Matah". The cooking process, with decreased the high spicy and add the sweet taste is the modification of the food for serving to the foreign tourist. The presentation by buffet and a la carte service. The Likert scale measurement shows that the presentation quality gets the highest score, total score is 382 (mean 4,24), and the lowest score is the variety of the menu with a total score 353 (mean 3,92). Keywords: existence, appealing, Traditional Balinese Food, the stars hotels

Perception and Expectation of Tourists Toward the Accommodation Services in Rural Tourism Penglipuran Bangli Putu Ratih Pertiwi; Putu Diah Kesumadewi; Ida Ayu Trisna Eka Putri
Udayana Journal of Social Sciences and Humanities Vol 2 No 1 (2018): UJoSSH, Feburary 2018
Publisher : Research and Community Services Institutes of Udayana University

This research aims to know the perception and the expectation of tourists toward the accommodation services in Penglipuran Rural Tourism. In the development of rural tourism as an alternative tourism development approach, tourists who are expected to come not only to enjoy the natural beauty and the culture of the community. But also to stay more than a day so that can be directly involved with the culture of the local community, in accordance to the concept of rural tourism. Therefore, accommodation services play such an important role to provide a pleasant stay for the tourists through the facilities dan their services, likewise in Penglipuran Rural Tourism. To discover it, necessary data from several tourists who stayed in accommodation of Penglipuran Rural Tourism used as samples. Analyzed using descriptive qualitative analysis technique where Likert Scale Analysis is needed to determine the perception of the tourists toward the accommodation in Penglipuran Rural Tourism,Importance-Performance Analysis used to determine the expectation of the tourists, and 7Ps of marketing mix used as the indicators. As the result, the perception and the expectation of the tourists toward the accommodation services in Penglipuran Rural Tourism, both of guesthouse and homestay have the average scores as perception (4,16) and expectation (4,16) from 22 indicators of services, it shows that the performance generally in accordance with the tourists’ expectation. Based on the priority level, all indicators have the same level of satisfaction (100%), it means all indicators have the same priority either on guesthouse accommodation services or homestay accommodation services. The suggestion that can be given from this research to the administrator of Penglipuran Rural Tourism is to maintain and improve the service that they deliver to the tourists in order to provide a pleasant stay for them when they are in Penglipuran Rural Tourism.

Pelatihan Praktik Bahasa Inggris Di Bidang Pariwisata (English For Tourism) Bagi Siswa SMKN Jurusan Pariwisata Di Kota Denpasar A.A. Manik Pratiwi; Putu Diah Kesumadewi
Jurnal Dharma Jnana Vol. 2 No. 3 (2022): JURNAL DHARMA JNANA
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar

Dampak dari adanya pandemi Covid -19, metode pembelajaran di SMK yang sebelumnya menerapkan metode tatap muka di kelas dirubah menjadi metode pembelajaran daring. Dengan kondisi seperti ini menyebabkan kesulitan bagi setiap orang yang memiliki aktivitas di luar rumah ditambah lagi guru yang tidak bisa langsung mengamati, memperhatikan, tatap mata langsung dengan siswa yang menyebabkan pembelajaran menjadi kurang maksimal. Saat ini setelah kondisi membaik dimana kasus Covid – 19 semakin menurun, metode pembelajaran dapat dilakukan secara tatap muka di kelas dan pembelajaran daring. Dengan kondisi belajar yang kurang kondusif seperti ini peran guru dan orang tua sangat diperlukan agar siswa SMK tetap semangat dalam proses belajar. Melalui pengabdian ini diharapkan dapat meningkatkan praktik penggunaan bahasa Inggris di bidang pariwisata bagi siswa SMK jurusan pariwisata. Dengan memiliki kemampuan bahasa Inggris yang aplikatif diharapkan dapat digunakan selanjutnya oleh siswa SMK jurusan pariwisata untuk berkomunikasi dalam bidang pariwisata saat memasuki dunia kerja.

Co-Authors Anak Agung Manik Pratiwi Ida Ayu Eka Trisna Putri Ni Made Ariani Putu Ratih Pertiwi Putu Sucita Yanthy

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