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Correlation Between Nursing Care Quality and Patient Satisfaction Level in Rumah Sakit JIH Yogyakarta Aan Devianto; Catur Budi Susilo; Lina Eka Wati
Journal of Health (JoH) Vol 3 No 2 (2016): Journal of Health - July 2016
Publisher : LPPM STIKES Guna Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (290.436 KB) | DOI: 10.30590/vol3-no2-p85-91

Abstract

Background: Nursing care quality as an indicator for the quality of health care is one of the determining factors for health care institutions image. Nurse is the profession with the highest number, at the front line and closest to the suffering and illness of patients and families. One of the indicators of nursing care quality is whether the nurses give satisfying services to patients or not. Objective: The goal of this research is to find out correlation between nursing care quality and patient satisfaction level in Rumah Sakit JIH Yogyakarta. Methodology: The type of this research is descriptive analytic non experimental; which used cross sectional approach. The technique for collecting sample was proportionate stratified random sampling; with 100 outpatients in Rumah Sakit JIH Yogyakarta as the respondents. The collecting sample used questionnaire while the analyzing used Rank Spearman Correlation. Result: The results of this research are (1) nursing care quality in Rumah Sakit JIH Yogyakarta are 45% good and 54% good enough, (2) patient satisfaction level in Rumah Sakit JIH Yogyakarta are 87% moderate level and 12% high level. The result for Rank Spearman is r account of 0,440; and it has probability of 0,000 (0,000 < 0,05). Hence, there is correlation between nursing care quality and patient satisfaction level in Rumah Sakit JIH Yogyakarta with the result in moderate level. Conclusion: the correlation between nursing care quality with outpatient satisfaction level in Rumah Sakit JIH Yogyakarta is on moderate level.
Health Education About Diet for Chronic Kidney Disease (CKD) Patients to Handle Knowledge Deficits in Hospital Patients (Nursing Case Study at RSUD Sleman) Catur Budi Susilo; Hani Setyoningsih; Abdul Majid; Budi Ermawan; Dawam Jamil
Indonesian Journal of Interdisciplinary Research in Science and Technology Vol. 1 No. 8 (2023): September 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/marcopolo.v1i8.6546

Abstract

The kidney is a functional metabolic organ for substances in the body, including glomerular filtration, reabsorption, secretion, acidification of urine, production and metabolism of hormones. One of the treatments for kidney failure is hemodialysis. Apart from hemodialysis, health education on a low- salt diet and fluid restriction in patients with chronic kidney failure is also very necessary to maintain patient survival as part of their treatment. To find out the application of health education on Diet Chronic Kidney Disease (CKD) in CKD patients in overcoming the problem of knowledge deficit nursing. Using the case study method by applying the nursing process approach through the implementation of the CKD Diet health education. The subjects used were two patients with the same problem. The study obtained data that the two respondents did not know the CKD Diet correctly and obtained priority nursing diagnoses with knowledge deficits associated with less exposure to information. After carrying out nursing actions for three days, the results of the evaluation of the two patients experienced an increase in knowledge power marked by when asked the client could answer and explain according to what was previously described. After the two respondents were given the CKD Diet health education action, the knowledge deficit nursing problem was resolved, marked by the client already knowing about the disease diet and already knowing what to do next.