Article Per Year (5 Year)
p-Index From 2019 - 2024
0.702
P-Index
This Author published in this journals
All Journal Jurnal Ilmiah Ecobuss Buana Informatika Buana Informatika Buana Informatika
Dedi Kustiawan
Unknown Affiliation
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Other

Published : 4 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 4 Documents
Search

 1 
Pengaruh Kualitas Pelayanan dan Kepuasan Nasabah Terhadap Loyalitas Nasabah Pada PT Bank Bukopin Probolinggo Tumini Tumini; Dedi Kustiawan
Ecobuss Vol 7 No 1 (2019): Ecobuss Maret 2019
Publisher : Fakultas Ekonomi Universitas Panca Marga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (289.592 KB)

Abstract

Penelitian ini dilakukan pada PT Bank Bukopin Probolinggo berdasarkan hasil survey awal menunjukkan kenaikan jumlah nasabah dan kepuasan nasabah yang mengindikasikan adanya loyalitas nasabah terhadap PT Bank Bukopin Probolinggo. Tujuan penelitian yang hendak dicapai adalah 1). Untuk mengetahui pengaruh yang signifikan antara kualitas pelayanan dan kepuasan nasabah secara simultan terhadap loyalitas nasabah pada PT Bank Bukopin Probolinggo. 2). Untuk mengetahui pengaruh yang signifikan antara kualitas pelayanan dan kepuasan nasabah secara parsial terhadap loyalitas nasabah pada PT Bank Bukopin Probolinggo. 3). Untuk mengetahui variabel mana di antara kualitas pelayanan dan kepuasan nasabah yang berpengaruh dominan terhadap loyalitas nasabah pada PT Bank Bukopin Probolinggo. Jenis penelitian yang digunakan yaitu jenis penelitian eksplanatori, dengan variable yang digunakan meliputi kualitas pelayanan, kepuasan nasabah dan loyalitas nasabah. Metode analisis data hasil penelitian ini yaitu metode deskriptif kuantitatif dengan menggunakan statistic berupa analisis regresi berganda, analisis korelasi berganda, dan analisis determinasi. Kata Kunci : Kualitas Layanan, Kepuasan Nasabah, dan Loyalitas Nasabah
Aplikasi Kegiatan Desa Berbasis Web dan MySQL di Desa Tenjojaya Kec. Cicurug Kab. Sukabumi Dedi Kustiawan
JURNAL BUANA INFORMATIKA CBI Vol 7 No 1 (2019): Buana Informatika
Publisher : LP2M CBI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1044.046 KB) | DOI: 10.53918/bi.v7i1.65

Abstract

This study aims to develop information systems activities in the village of Tenjolaya with Web-based, and this study also aims to facilitate the Head of general affairs and Administration to record and record the activities of Tenjolaya Village. Recording and data collection activities in the village of Tenjolaya still using the manual way of recording and recording all village activities with handwritten which of course not yet programmed and can not be accessed freely anywhere and anytime. If the recording and data collection is still manual, will cause difficulties when looking for data when the data is needed. Therefore the need for a program or application that can facilitate in informing the activities of Desa Tenjolaya effectively and efficiently. To solve this problem, it takes an application using PHP and MySQL database, which this application can facilitate the Head of General Affairs and Administration in completing its tasks, especially in recording and data collection of village activities. With this application, is expected to upgrade the existing system into a computerized system that is more structured and programmed, so that recording and data collection of village activities will be faster,accurate and more quality information produced. Besides, with this application,Head of General Affairs and Administration can easily and neatly in accessing data of village activities.
Aplikasi Kegiatan Desa Berbasis Web dan MySQL di Desa Tenjojaya Kec. Cicurug Kab. Sukabumi Dedi Kustiawan
JURNAL BUANA INFORMATIKA CBI Vol 7 No 1 (2019): Buana Informatika
Publisher : LP2M CBI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1044.046 KB) | DOI: 10.53918/jbicbi.v7i1.65

Abstract

This study aims to develop information systems activities in the village of Tenjolaya with Web-based, and this study also aims to facilitate the Head of general affairs and Administration to record and record the activities of Tenjolaya Village. Recording and data collection activities in the village of Tenjolaya still using the manual way of recording and recording all village activities with handwritten which of course not yet programmed and can not be accessed freely anywhere and anytime. If the recording and data collection is still manual, will cause difficulties when looking for data when the data is needed. Therefore the need for a program or application that can facilitate in informing the activities of Desa Tenjolaya effectively and efficiently. To solve this problem, it takes an application using PHP and MySQL database, which this application can facilitate the Head of General Affairs and Administration in completing its tasks, especially in recording and data collection of village activities. With this application, is expected to upgrade the existing system into a computerized system that is more structured and programmed, so that recording and data collection of village activities will be faster,accurate and more quality information produced. Besides, with this application,Head of General Affairs and Administration can easily and neatly in accessing data of village activities.
Aplikasi Kegiatan Desa Berbasis Web dan MySQL di Desa Tenjojaya Kec. Cicurug Kab. Sukabumi Dedi Kustiawan
BUANA INFORMATIKA CBI Vol 7 No 1 (2019): Buana Informatika
Publisher : LPPM AMIK Citra Buana Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53918/jbicbi.v7i1.65

Abstract

This study aims to develop information systems activities in the village of Tenjolaya with Web-based, and this study also aims to facilitate the Head of general affairs and Administration to record and record the activities of Tenjolaya Village. Recording and data collection activities in the village of Tenjolaya still using the manual way of recording and recording all village activities with handwritten which of course not yet programmed and can not be accessed freely anywhere and anytime. If the recording and data collection is still manual, will cause difficulties when looking for data when the data is needed. Therefore the need for a program or application that can facilitate in informing the activities of Desa Tenjolaya effectively and efficiently. To solve this problem, it takes an application using PHP and MySQL database, which this application can facilitate the Head of General Affairs and Administration in completing its tasks, especially in recording and data collection of village activities. With this application, is expected to upgrade the existing system into a computerized system that is more structured and programmed, so that recording and data collection of village activities will be faster,accurate and more quality information produced. Besides, with this application,Head of General Affairs and Administration can easily and neatly in accessing data of village activities.
Co-Authors Tumini Tumini