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Journal : Jurnal Sisfokom (Sistem Informasi dan Komputer)

Sentiment Analysis Pemutusan Hubungan Kerja Akibat Pandemi Covid-19 Menggunakan Algoritma NaïveBayes Dan PSO Wiyanto Wiyanto; Zulita Setyaningsih
Jurnal Sisfokom (Sistem Informasi dan Komputer) Vol 10, No 3 (2021): NOVEMBER
Publisher : ISB Atma Luhur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32736/sisfokom.v10i3.1299

Abstract

The Pandemic Covid-19  in Indonesia in 2020 had an impact on Termination of Employment (PHK), this has received various public opinions on social media. At a time when the poverty rate is high and unemployment increases every year, it becomes a factor of public disapproval of Termination of Employment (PHK). It is necessary to classify public opinion into a negative opinion or a positive opinion on this issue. The purpose of this study is to analyze the sentiment towards layoffs to determine negative or positive opinions using the Naïve Bayes algorithm by adding feature selection. The research stages consist of data collection, text preprocessing, feature selection, and application of algorithms. The testing process in this study uses the Rapid Miner application. The test results in this study using the Naive Bayes Algorithm, the accuracy value is 93.57% and for addition to the Naïve Bayes + PSO feature selection, the accuracy value is 93.71%. The best accuracy value in sentiment analysis of layoffs in the covid-19 pandemic is the addition of the PSO feature selection in the Naïve Bayes Algorithm, which is 0.14% better.
Implementasi Sistem Rekam Medis Pasien Menggunakan Pendekatan Customer Relationship Management (CRM) Wiyanto Wiyanto; Fajar Butsianto; Karsito Karsito
Jurnal Sisfokom (Sistem Informasi dan Komputer) Vol 7, No 2 (2018): September
Publisher : ISB Atma Luhur

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (893.01 KB) | DOI: 10.32736/sisfokom.v7i2.558

Abstract

Information technology is rapidly developed in this century that impact to various aspects of the organization really need information technology to support the performance and everyday business processes. In health services, information technology is required to process and storage the patient medical records, so that the patient's medical record is well preserved, and competitive advantage can be obtained between patient and polyclinic. The application of Customer Relationship Management (CRM) approach can be developed by implementing information system of medical record history to get new patient and retain existing patient, improving relationship with patient and maintaining patient loyalty as well as supporting the company/organization to provide excellent service to customers in real time through the advantage of information technology. The aims of this research are to understand patient medical record by CRM approach and Unified Modeling Language (UML) for system design, system validation using Forum Group Discussion (FGD), and using software testing Model ISO 9126. The result of this research are Medical Record History Information System and the result of system validation with FGD is 100% accepted, the result of system test using Model ISO 9126 is good with success rate 82,86%, so it can give contribution to polyclinic.