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All Journal Jurnal Energi Dan Manufaktur MIMBAR (Jurnal Sosial dan Pembangunan) Al-Ulum Jurnal Optimasi Sistem Industri JPBM (Jurnal Pendidikan Bisnis dan Manajemen) Jurnal Pendidikan Bisnis dan Manajemen Tekinfo | Scientific Journal of Industrial and Information Engineering Matrik : Jurnal Manajemen dan Teknik Industri Produksi Jurnal Pendidikan dan Kewirausahaan Jurnal Penelitian Manajemen Terapan (Penataran) JURNAL TEKNIK INDUSTRI
Rachmad Hidayat
Jurusan Teknik Industri, Fakultas Teknik, Universitas Trunojoyo Madura
Religion Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mechanical Engineering Social Sciences

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Chinese Ethnic Family Entrepreneurship Education Pattern: Study of SMK students in Pasuruan Rachmad Hidayat; Danardana Murwani; Mohammad Arief
JPBM (Jurnal Pendidikan Bisnis dan Manajemen) VOL 5, NO.2, SEPTEMBER 2019
Publisher : JPBM (Jurnal Pendidikan Bisnis dan Manajemen)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17977/um003v5i22019p085

Abstract

The purpose of this study was to reveal the pattern of entrepreneurship education in Chinese ethnic families of SMK students at Negeri 1 Pasuruan. The research approach was a descriptive qualitative case study. The results of the study showed that Chinese ethnic students' families taught their children entrepreneurship from childhood by getting used to participating in business practices that had been done, family education was able to shape students' perspectives to be more open and broad-minded, key principles taught was the unique values that they had been held and believed for generations. The element of the entrepreneurial spirit that was formed includes self-confidence, willingness, and interest in entrepreneurship, and locus of control.
The Influence of Service Quality, Religious Commitment and Trust on The Customers’ Satisfaction and Loyalty and Decision to Do The Transaction in Mandiri Sharia Bank Of Jawatimur Rachmad Hidayat; Sabarudin Akhmad
Al-Ulum Vol. 15 No. 1 (2015): Al-Ulum
Publisher : Institut Agama Islam Negeri (IAIN) Sultan Amai Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (829.54 KB) | DOI: 10.30603/au.v15i1.45

Abstract

This study tested the causal relationship of service quality, religious commitment and trust on customers’ satisfaction, loyalty and decision to repeat their transaction in sharia banking services. This research used quantitative approach to describe the causal relationship between the variables through hypothesis testing. The samples in this research are 160 respondents. Structural equation modeling (SEM) is used to analyze this research. This research findings shows that the quality of service and customers’ trust, satisfaction and loyalty simultaneously influenced the decision to repeat their transaction in that banking service. The customers’ satisfaction and loyalty are intervening variables that linked the service quality and the customers’ trust with the decision to repeat their banking transaction. The religious commitment had insignificant influence toward the service quality; however, it had significant influence toward the loyalty and decision to repeat their banking transaction.
CLUSTER INDUSTRI KECIL DAN MENENGAH BERDASARKAN KINERJA SUPPLY CHAIN Rachmad Hidayat; Sabarudin Akhmad
Tekinfo: Jurnal Ilmiah Teknik Industri dan Informasi Vol 2 No 2 (2014)
Publisher : Program Studi Teknik Industri Universitas Setia Budi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (4115.81 KB)

Abstract

Penelitian ini dilakukan untuk mengidentifikasi mekanisme cluster Industri Kecil Menengah). Unsur-unsur Cluster didasarkan pada aktivitas sehari-hari yaitu memproduksi produk yang diinginkan oleh pasar. Hasil pengclusteran dan melakukan analisis diskriminan pada faktor penentu keberhasilan, didapatkan tiga cluster supply chain dan 2 indikator penentu keberhasilan cluster, yaitu harga bahan baku dan kualitas bahan baku. Dua indikator inilah yang akan diusulkan sebagai strategi pengembangan cluster. Pada cluster usaha sedang, IKM lebih mementingkan kualitas bahan baku walaupun harga bahan baku juga sama penting. Namun kepercayaan konsumen terhadap kualitas pada batik yang dihasilkan IKM di cluster usaha sedang menghasilkan nilai penjualan dan laba yang didapat juga besar.
KESENJANGAN KUALITAS PELAYANAN DAN KEPUASAN NASABAH PERBANKAN Rachmad Hidayat
Matrik : Jurnal Manajemen dan Teknik Industri Produksi Vol 9 No 1 (2010)
Publisher : Prodi Teknik Industri Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (0.272 KB) | DOI: 10.30587/matrik.v9i1.482

Abstract

The purpose of the present research was to analyze conformity of service elements’ importance accordingto customers and bank’s performance. Sample taken was 100 customers of East Javanese banks by usingaccidental sampling technique. The employed analysis was one of importance and customers’ performance/ satisfaction. The analysis utilized Cartesian chart with four quadrants. Results indicated several aspects closely related to customers’ level of satisfaction, among them being tellers’ attention to customers, employees’ seriousness to serving customers, waiting time in queue, availability of ATM, and interest rate offered by the bank.
FAKTOR-FAKTOR YANG MEMPENGARUHI PERILAKU KONSUMEN SARUNG TENUN IKAT LAMONGAN Rachmad Hidayat
Matrik : Jurnal Manajemen dan Teknik Industri Produksi Vol 7 No 1 (2009)
Publisher : Prodi Teknik Industri Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (0.272 KB) | DOI: 10.30587/matrik.v7i1.361

Abstract

This research is done in Lamongan which located in countryside of Parengan, district of Maduran, sub-province of Lamongan. The effort that developed is sarung tenun ikat production. Target of this research is to identify requirement of consumer and know dominant factor which generate tendency of enthusiasm buy of consumer to sarung tenun ikat product. At this research, intake of sampel done by purposive and data collected through kuisioner counted 100 responden. Quisioner compiled in the form of Likert Scale and data analysed by using factor analysis. Result of research indicate that to identify attribute of quality is type of sarung tenun ikat, colour of sarung tenun ikat, accuration of jacquards of sarung tenun ikat, result of jacquards of sarung tenun ikat, materials used not easy to tear, and quality as according to price. most dominant factor is brand and quality. Which the included in quality factor and brand is 2nd attribute (color), 3rd attribute (accuration), 5th attribute (materials) and 8th (brand).
Rancang Bangun Sistem Informasi Logistik Rachmad Hidayat
Jurnal Optimasi Sistem Industri Vol. 13 No. 2 (2014): Published in 1st October 2014
Publisher : The Industrial Engineering Department of Engineering Faculty at Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1510.424 KB) | DOI: 10.25077/josi.v13.n2.p707-724.2014

Abstract

The purpose of this study to design a logistics management information system, which is able to overcome the problem of delay in sending information data items. This information system is designed to be easier to manage enterprise data, and makes all job become more effective and efficient. One of the conveniences one would be given through this information system is in search for an information about an item because all the data items will be recorded for inclusion into the database so that the information search an item will be easy and fast.Keywords: Information system, logistic, effective, efficient, databaseAbstrakTujuan penelitian ini adalah untuk merancang sistem informasi manajemen logistik yang mampu untuk mengatasi permasalahan keterlambatan dalam pengiriman item-item data informasi. Sistem informasi ini dirancang untuk mempermudah manajemen data perusahaan dan menjadikan semua pekerjaan lebih efektif dan efisien. Salah satu kemudahan yang ditawarkan oleh sistem informasi ini ada dalam hal pencarian informasi terkait sebuah item karena semua data item akan disimpan untuk penyertaannya dalam database sehingga pencarian informasi menjadi lebih mudah dan cepat.Keywords: Sistem informasi, logistik, efektif, efisien, database
Analisa Kekuatan Sambungan Pipa Baja Karbon dan Besi Cor Berbasis Teknologi Las Gesek (Friction Welding) Nur Husodo; Budi Luwar S; Hagi Astono P.; Sri Bangun S.; Rachmad Hidayat
Jurnal Energi Dan Manufaktur Vol 9 No 1 (2016): April 2016
Publisher : Department of Mechanical Engineering, University of Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (421.219 KB)

Abstract

Abstrak:Adanya kesulitan yang akan terjadi manakala dilakukan proses penyambungan dua buah logam yang berbedakomposisi. Namun ada alternative metode proses penyambungan logam baja yang berbeda komposisi dengan metodelas gesek. Selain itu metode las gesek ini mempunyai banyak keunggulan antara lain waktu proses cepat, tidak perlulogam pengisi, panas yang terjadi tidak sampai logam mencair, panas yang terjadi tidak terlalu tinggi juga mudahditerapkan karena dapat memanfaatkan mesin perkakas. Oleh karena itu perlu dilakukan proses penyambungan denganmetode las gesek untuk alternative proses pembuatan produk stang sepeda motor. Penelitian dilakukan denganmemvariasi tekanan tempa sebesar 375, 437,5 dan 500 kgf/cm2 , tekanan gesek 62,5 kgf/cm2 dan durasi waktu gesek120 detik. Sampel uji yang dihasilkan dilakukan pengujian struktur mikro dengan metallografi sedangkan sifat mekanikdilakukan dengan pengujian kekerasan dan kekuatan tarik. Analisa dilakukan untuk mengetahui peluang las gesekdipakai sebagai alternative proses produksi produk stang sepeda motor. Dapat ditarik kesimpulan bahwa metode lasgesek dapat digunakan menyambung dua buah logam baja yang berbeda kompisi yaitu pipa baja karbon rendah denganbesi cor. Kekuatan las akan meningkat ketika tekanan tempa juga meningkat. Kekuatan sambungan tertinggi sebesar546,66 N/mm2.Kata kunci: Las gesek, pipa baja karbon rendah, besi cor, tekanan tempa, tekanan gesekAbstract:The difficulties that will occur when the process of joining two pieces made of different metal compositions. However,there are alternative methods of process connection of different steel metal composition with friction welding method.Besides this friction welding method has many advantages such as faster processing time, do not need filler metal, theheat does not occur until the metal melts, heat is happening is not too high is also easy to implement because it can takeadvantage of machine tools. Therefore, it is necessary to the process of switching to an alternative method for frictionwelding manufacturing process motorcycle handlebar. The study was conducted with three variations of pressurewrought by 375, 437.5 and 500 kgf / cm 2, while the frictional pressure of 62.5 kgf / cm 2 and the length of time string 120seconds. The resulting test samples tested microstructure with metallografi done while the mechanical propertieshardness testing and tensile strength. The analysis were performed to determine the chances of friction welding is usedas an alternative production process motorcycle handlebar. It can be deduced that the friction welding method can beused to connect two pieces of metal of different steel compositions, namely low carbon steel pipe with cast iron. Weldstrength will increase when the pressure forging also increased. The highest weld strength was 546.66 N / mm2.Keywords: Friction weldingl, low carbon steel pipe, cast iron, forging pressure, friction pressure
Chinese Ethnic Family Entrepreneurship Education Pattern: Study of SMK students in Pasuruan Rachmad Hidayat; Danardana Murwani; Mohammad Arief
JPBM (Jurnal Pendidikan Bisnis dan Manajemen) VOL 5, NO.2, SEPTEMBER 2019
Publisher : JPBM (Jurnal Pendidikan Bisnis dan Manajemen)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (612.188 KB) | DOI: 10.17977/um003v5i22019p085

Abstract

The purpose of this study was to reveal the pattern of entrepreneurship education in Chinese ethnic families of SMK students at Negeri 1 Pasuruan. The research approach was a descriptive qualitative case study. The results of the study showed that Chinese ethnic students' families taught their children entrepreneurship from childhood by getting used to participating in business practices that had been done, family education was able to shape students' perspectives to be more open and broad-minded, key principles taught was the unique values that they had been held and believed for generations. The element of the entrepreneurial spirit that was formed includes self-confidence, willingness, and interest in entrepreneurship, and locus of control.
Model Terpadu Kepuasan Pelanggan dan Loyalitas: Sebuah Analisis Bisnis Layanan Perbankan Rachmad Hidayat; Sabarudin Akhmad
MIMBAR (Jurnal Sosial dan Pembangunan) Volume 32, No. 1, Year 2016 [Accredited by Ristekdikti]
Publisher : Universitas Islam Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (380.113 KB) | DOI: 10.29313/mimbar.v32i1.1710

Abstract

The purpose of this study is to determine the relationships of service quality, bank’s image, customer value and product quality with customer satisfaction and customer loyalty. Sample is the state-owned banks’ customers in four major cities in Indonesia. Data is analyzed by using the Structural Equation Modeling (SEM) method. Results lead to an integrated model of customers’ satisfaction and loyalty. In conclusion, customer value and quality of bank products do not significantly and directly affect customer loyalty, but do significantly affect customer loyalty mediated by customer satisfaction. Service quality and bank’s image directly and indirectly affects customers’ satisfaction and loyalty. Service quality and bank’s image have the strongest and most dominant effects on customer loyalty. 
PENGARUH PROGRAM PEMASARAN INTERNAL DAN KUALITAS LAYANAN INTERNAL TERHADAP KEPUASAN PELANGGAN INTERNAL PADA DINAS PARIWISATA KABUPATEN PROBOLINGGO Rachmad Hidayat; Reni Roviatul Laily
Jurnal Penelitian Manajemen Terapan (PENATARAN) Vol. 2 No. 1 (2017)
Publisher : Program Studi Manajemen STIE Kesuma Negara Blitar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (271.323 KB)

Abstract

Pemasaran internal merupakan pendekatan yang relatif baru yang diadopsi oleh perusahaan dalam rangka meningkatkan kualitas produk dan layanan dalam mencapai tingkatan kinerja yang lebih baik. Perusahaan melihat kegiatan operasi internal merupakan hal yang penting, terutama pemahaman tentang sumber daya manusia perusahaan. bahwa sebuah perusahaan dengan pola pikir baru telah muncul dengan perusahaan yang menjadikan karyawan sebagai pelanggan, mereka harus diberikan layanan yang berkualitas untuk memastikan keberhasilan bisnis. Tujuan penelitian ini adalah untuk mengetahui : (1) Pemasaran internal, kualitas layanan internal dan kepuasan pelanggan internal. (2) Pengaruh pemasaran internal dan kualitas layanan internal secara parsial terhadap kepuasan pelanggan internal. (3) Pengaruh pemasaran internal dan kualitas layanan internal secara simultan terhadap kepuasan pelanggan internal. (4) variabel yang paling berpengaruh terhadap kepuasan pelanggan internal. Kata Kunci: Pemasaran internal, Kualitas layanan internal, Kepuasan pelanggan internal
Co-Authors Andy Prasetyo Wati Budi Luwar S Fulgentius Danardana Murwani Hagi Astono P. Issa Dyah Utami Jefry Aulia Martha Mohammad Arief Nazmil Umri Nur Husodo Nur Khulfi Mahwanda Sari Reni Roviatul Laily Sabarudin Akhmad Sri Bangun S. Wahyu Budi Prakoso