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Pengaruh Komitmen Birokrasi dan Total Quality Management Terhadap Kualitas Pelayanan Ijin Usaha Industri (Suatu Usaha Meningkatkan Investor di Medan Sumatra Utara) Revida, Erika
KINERJA Vol 13, No 2 (2009): Kinerja
Publisher : Faculty of Economics Universitas Atma Jaya Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24002/kinerja.v13i2.41

Abstract

The fundamental problems in this research were the less of quality of industrial permit services: inefficient, ineffective, irresponsive, and unfair. The cost of services were expensive, inappropriate with standard and also length bureaucracy enchain which must pass by, so that require bureaucracy commitment and Total Quality Management. The purposes of this research were to study and analyse the influence of Bureaucracy Commitment Towards Total Quality Management, Bureaucracy Commitment Towards Quality of Industrial Permit  Service,  Total  Quality  Management  Towards  Quality  of Industrial  Permit  Service,  Bureaucracy Commitment and Total Quality Management jointly Towards Towards quality of Industrial Permit Service in Medan North Sumatera. Research method which is used in this research is survey. Sampling technique is proportional random sampling. Technique of data analyse used is path analysis. Before using path analysis, data must be change into interval scale by Method of successive interval. Test of validity instrument used by  correlation  of  Pearson  and  test  of  reliability  used  by Coefficient  of  Cronbach.  Data  are  used  in  this research are quantitative and qualitative. The Results of this research show that Bureaucracy Commitment has positive influence on Total Quality Management, Bureaucracy Commitment has positive influence on Quality of Industrial Permit Service, Total Quality Management has positive influence on Quality of Industrial Permit Service, Bureaucracy Commitment and Total Quality Management jointly have positive influence on Quality of Industrial Permit Service in Medan North Sumatera.
Empowerment of "meronce" hand crafts through training of on-line marketing strategy in the order to increase the income of the family in the village of Merawan Dolok, Dolok Merawan, district, on-line market Badaruddin; Revida, Erika; Sudarwati, Lina
ABDIMAS TALENTA: Jurnal Pengabdian Kepada Masyarakat Vol. 4 No. 2 (2019): ABDIMAS TALENTA: Jurnal Pengabdian Kepada Masyarakat
Publisher : Talenta Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (319.032 KB) | DOI: 10.32734/abdimastalenta.v4i2.4051

Abstract

The "Melati" Joint Business Group is a group of women's skills including the "Meronce" craftsmanship whose members consist of women in Dolok Merawan Village, Dolok Merawan District, Serdang Bedagai Regency, North Sumatra Province. The results of the 2018 community service program for this business group have shown quite encouraging results, in which this joint business group has been able to increase its organizational capacity and be able to improve its "meronce" handicraft skills by producing products of economic value. However, the "Melati" Joint Business Group is experiencing difficulties in marketing its handicraft products, because so far the method of selling products is still conventional, and they have not been able to market their products online. This community service activity aims to train the "Melati" Joint Business Group in relation to the online marketing strategy of the "Meronce" handicraft products. To achieve these objectives, the service methods used are lecture and discussion techniques, training on the promotion of handicraft products online by providing promotional tools, namely smartphones and equipment, and strengthening group organizations with on-line marketing strategy training. The results of the service activities show that KUBE Melati members already have the ability to market their craft products online such as Facebook and WhatsApp, and there are even consumers who order online. This is enough to motivate them so that they do not feel left behind by the progress of Information Technology in marketing their handicrafts. But they still hope that the service team can provide assistance for them in accordance with the progress of the Information Technology.
PERANAN KOMUNIKASI ORGANISASI DALAM MENINGKATKAN KUALITAS PELAYANAN PUBLIK DI ERA OTONOMI DAERAH Revida, Erika
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 9, No 1 (2006)
Publisher : Center fo State Civil Apparatus Training and Development and Competency Mapping

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2763.264 KB) | DOI: 10.31845/jwk.v9i1.446

Abstract

In autonomy era, society needs the quality of public service in all sectors. Public service in the society?s right that must be fulfilled by government. Tp give the quality of public service needs an accurate and clear information from leader to subordinate, leader to leader, and subordinate to subordinate especially about the program and policy which have been formulated, so that every one in organization can understand what they need from others. It needs organizational communications. The channels of organizational communication are upward communication, downward communication, horizontal communication, and diagonal communication.
KEBIJAKAN PERIJINAN USAHA INDUSTRI DI KOTA MEDAN Revida, Erika
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 9, No 2 (2006)
Publisher : Center fo State Civil Apparatus Training and Development and Competency Mapping

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2256.7 KB) | DOI: 10.31845/jwk.v9i2.439

Abstract

Industrial effort is an urgen sentra and important to increase especially in government of Medan City North Sumatera. Besides can improve Earning of Genuiness Area (PAD), industrial effort can also accomodate labours and increase economic climate. But in practice, the policy of industrial effort permit in government of Medan City North Sumatra must have strong komitment and good willingness to make the policy of market friendly industrial effort permission.
Model of Organizational Commitment of the Head of Vocational High School in Medan North Sumatera Purba, Sukarman; Revida, Erika
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 3, No 1 (2020): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v3i1.811

Abstract

The purpose of this study is to determine the Fixed Model or Theoretical Model of Organizational Commitment that can describe the structure of the causal relationship between exogenous variables with endogenous variables Organizational Commitment of Head of Vocational School in Medan City. This research was conducted in 2019 with a total sample of 106 using Kreijcie tables. Data were analyzed by path analysis after meeting the analysis requirements tet, namely the Normality and Linerity test. The research findings indicate Organizational Commitment of Had of Vocational High School are directly affected by organizational culture, academic supervision knowledge, and job satisfaction. Thus, a theoretical model or fixed model was found that illustrates the structure of the causal relationship between organizational culture variables, academic supervision knowledge, job satisfaction, and organizational commitment of head of vocational high schools in Medan City. To increase the head’s organizational commitment, organizational culture, knowledge of academic supervision, and job satisfaction must be included in the strategic planning of human resource development at the Vocational High School in Medan City, but still consider other variables that influence further organizational commitment research.