Isnaeni Rokhayati
Universitas Wijaya Kusuma Purwokerto

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MENINGKATKAN KUALITAS ORGANISASI DENGAN MANAJEMEN EXCELLENCE: SUATU TINJAUAN PUSTAKA Rokhayati, Isnaeni
Fokus Bisnis Vol 1, No 14 (2015): Fokus Bisnis
Publisher : Fokus Bisnis

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Abstract

The development of management science today requires effective management and efficient management to improve the quality of the organization with management excellence. So the ability and skills of managers and strategies are needed to realize the goals of the organization that has been set. Achievement of quality management organization with excellence necessary steps and strategy of the tapat supported by the management of the external environment are controlled, the existence of innovative change management and acceptable, and management of organizational culture conducive. Implement management excellence is not separated from the management functions of planning, organizing, directing, and monitoring saffing always implemented appropriately in the management of the organization as well as the role and ability of the manager must be improved in order to achieve the goal of improving the quality of the organization. Keywords; quality of the organization, management excellence, functions of management, change management, and organizational culture.
PENGARUH ANTAR VARIABEL RELATIONSHIP MARKETING PADA PELANGGAN TELKOM SPEEDY DI PURWOKERTO Uripi, Cahyaningtyas Ria; Rokhayati, Isnaeni
Jurnal Analisis Bisnis Ekonomi Vol 11 No 1 (2013): Volume 11, Nomor 1, April 2013
Publisher : Universitas Muhammadiyah Magelang

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Abstract

Tujuan penelitian ini adalah menganalisis pengaruh komunikasi, penanganan konfl ik terhadap kepercayaan dan menganalisis pengaruh komunikasi, penanganan konfl ik dan kepercayaan terhadap komitmen dari pelanggan internet sosialita paket setengah unlimited 384 kbps Telkom Speedy sub wilayah Purwokerto. Sampel penelitian ini adalah 113 responden. Alat analisis yang digunakan dalam penelitian ini adalah Structural Equation Modeling (SEM) dengan program AMOS 16.0. Hasil penelitian ini menunjukkan bahwa komunikasi, penanganan konfl ik, kepercayaan berpengaruh terhadap komitmen dan komunikasi, penanganan konfl ik berpengaruh terhadap trust. Dengan demikian, Telkom Speedy Purwokerto perlu memberikan prioritas tertinggi pada komunikasi dan penanganan konfl ik, karena itu akan mempengaruhi Variabel lain dari relationship marketing.
MENINGKATKAN KUALITAS ORGANISASI DENGAN MANAJEMEN EXCELLENCE: SUATU TINJAUAN PUSTAKA Rokhayati, Isnaeni
Fokus Bisnis : Media Pengkajian Manajemen dan Akuntansi Vol 14 No 1 (2015)
Publisher : P4M STIE Putra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32639/fokusbisnis.v14i1.40

Abstract

The development of management science today requires effective management and efficient management to improve the quality of the organization with management excellence. So the ability and skills of managers and strategies are needed to realize the goals of the organization that has been set. Achievement of quality management organization with excellence necessary steps and strategy of the tapat supported by the management of the external environment are controlled, the existence of innovative change management and acceptable, and management of organizational culture conducive. Implement management excellence is not separated from the management functions of planning, organizing, directing, and monitoring saffing always implemented appropriately in the management of the organization as well as the role and ability of the manager must be improved in order to achieve the goal of improving the quality of the organization. Keywords; quality of the organization, management excellence, functions of management, change management, and organizational culture.
PENGARUH ANTAR VARIABEL RELATIONSHIP MARKETING PADA PELANGGAN TELKOM SPEEDY DI PURWOKERTO Uripi, Cahyaningtyas Ria; Rokhayati, Isnaeni
Jurnal Analisis Bisnis Ekonomi Vol 11 No 1 (2013): Volume 11, Nomor 1, April 2013
Publisher : Universitas Muhammadiyah Magelang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (409.091 KB)

Abstract

Tujuan penelitian ini adalah menganalisis pengaruh komunikasi, penanganan kon? ik terhadap kepercayaan dan menganalisis pengaruh komunikasi, penanganan kon? ik dan kepercayaan terhadap komitmen dari pelanggan internet sosialita paket setengah unlimited 384 kbps Telkom Speedy sub wilayah Purwokerto. Sampel penelitian ini adalah 113 responden. Alat analisis yang digunakan dalam penelitian ini adalah Structural Equation Modeling (SEM) dengan program AMOS 16.0. Hasil penelitian ini menunjukkan bahwa komunikasi, penanganan kon? ik, kepercayaan berpengaruh terhadap komitmen dan komunikasi, penanganan kon? ik berpengaruh terhadap trust. Dengan demikian, Telkom Speedy Purwokerto perlu memberikan prioritas tertinggi pada komunikasi dan penanganan kon? ik, karena itu akan mempengaruhi Variabel lain dari relationship marketing.
PERKEMBANGAN TEORI MANAJEMEN DARI PEMIKIRAN SCIENTIFIC MANAGEMENT HINGGA ERA MODERN SUATU TINJAUAN PUSTAKA Rokhayati, Isnaeni
Jurnal Ekonomi dan Bisnis Vol 15, No 2 (2014): Jurnal Ekonomi Dan Bisnis September 2014
Publisher : Fakultas Ekonomi Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (867.369 KB) | DOI: 10.31941/jebi.v15i2.227

Abstract

This paper is a review of the literature or a summary of a variety of management science movement of thought  that  emerged  from  the  era  of  the  industrial  revolution,  namely  scientific  management  to today's  modern  era.  The  method  used  in  this  paper  is  a  review  of  the  literature  or  literature  review  with  management  science  thinking.  In  this  study  the  movement  of  thought  in  management  science can be grouped into five areas of thought or theory. This is the fifth thought Scientific Management Theory,  Administrative  Management  Theory,  Behavioral  Management  Theory,  Quantitative Management Theory, and Modern Management Theory. Of its development in the modern era in the management  science    can  also  be  divided  into  three  approaches,  namely  Contingency  approuch (situation  approach),  System  approuch,  and  Dynamic  Engagement  approuch.  The  movement  of thought presented by the emergence of the idea that first appeared and followed another  movement, although in the era of an emerging movement of thought could have another thought. The results of the  study  and  review  of  the  literature  review  of  the  literature  shows  that  the  development  of management  thinking  starts  from  the  idea  of  the  technical  and  productivity  in  manufacturing  and developing the ideas associated with nature and human behavior and the relationship between man and  sisitem  organization.  In  this  paper  the  study  also  found  an  underdeveloped  thoughts  on  the development of business management issues, the management of marketing, financial management, and strategic management.  Keywords  :  development,  Scientific  management  ,  modern  management,  contingency  approach, system approach, dynamic approach to engagement.
PENGUKURAN NILAI PERUSAHAAN DENGAN VARIABEL INTERN PERUSAHAAN PADA PERUSAHAAN SEKTOR INDUSTRI DI BURSA EFEK JAKARTA Agustina Rahmawati, Nina; Hadiyato, Kundaru; Rokhayati, Isnaeni
Majalah Imiah Manajemen & Bisnis Vol 14 No 1 (2017): Majalah Ilmiah Manajemen & Bisnis
Publisher : FEB UNWIKU PURWOKERTO

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Abstract

This study is performed to examine the effect of Profitability, Dividend Policy, Firm Size, and Capital Structuretoward firm value in companies that is listed in Indonesian Stock Exchange over period 2011-2015. The population of this research is 37 company that listed in Indonesian Stock Exchange period 2011-2015. Sampling technique used here is purposive sampling on criterion (1) the company that represents their financial report per 2012-2014, (2) the company that have profit period 2011-2015 and (3) the company that continually share their dividend period 2011-2015. The data is obtained based on Indonesian Stock Exchange publication. It is gained sample amount of 12 companies from 37 companies those are listed in Indonesian Stock Exchange. The analysis technique used here is multiple regression with hypothesis test using t-statistic to examine partial regression coefficient and F-statistic to examine the mean of mutual effect with level of significance 5%. This research results show that simultaneouslyprofitability, dividend policy, firm size, and capital structure together influential on firm value .Partially profitability and dividend policy gives significantly positive effect on firm value, capital structure give significantly negative effect on firm value, and firm size give negative effect but not statistically significant. We suggest for management company in Indonesian Stock Exchange should be pay attention on profitability, dividend policy, and capital structure that gives significant effect in order to increase firm
PENGUKURAN KINERJA UMKM MELALUI FAKTOR INTERNAL DAN FAKTOR EKSTERNAL : STUDI KASUS PADA UMKM GULA KELAPA DI KABUPATEN BANYUMAS Rokhayati, Isnaeni; Diyah Lestari, Herwiek
Majalah Imiah Manajemen & Bisnis Vol 13 No 2 (2016): Majalah Ilmiah Manajemen & Bisnis
Publisher : FEB UNWIKU PURWOKERTO

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Abstract

The purpose of this study is measuring the performance of Micro, Small and Medium Enterprises (SMEs) views of factors and Internal external factors. Internal factors such as human resources, finance, production and marketing. While external factors can be seen from the technology, government policy, social economy and the role of institutions. Performance of SMEs can be seen from the various growth occurring in SMEs as sales growth, capital growth, employment growth, profit growth, and the growth of the market. This research is a survey directly to the respondent by means of direct interviews and questionnaires. Samples were obtained as many as 160 respondents coconut sugar SME owners across Banyumas district. Analysis of experimental data was analyzed with descriptive statistics and srutuctural equation modeling (SEM) using AMOS 4.01 program and SPSS for windows. By knowing the performance of SMEs is expected to increase the welfare of the owners of SMEs and SMEs can develop their business and be able to compete in today's global marketplace.